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    Solved Windows Update: Rogue Reboot

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    • G
      gjacobse
      last edited by

      Are some updates so 'critical' that Microsoft dictates automatic restart?

      ? 1 Reply Last reply Reply Quote 0
      • G
        gjacobse
        last edited by

        Looking at the application log

        Successfully scheduled Software Protection service for re-start at 2115-07-07T13:14:44Z. 
        Reason: RulesEngine.
        
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        • ?
          A Former User @gjacobse
          last edited by

          @g.jacobse said:

          Are some updates so 'critical' that Microsoft dictates automatic restart?

          Depends on what Settings you push out via Group policy to prevent it. If you do nothing yes they can restart on their own.
          Also if it's a terminal/remote desktop server you need to completely lock out non-domain admins from accessing windows updates.

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          • W
            WingCreative
            last edited by

            Was anyone logged in through RDP or anything?

            Windows Server 2012 will do the automatic "You have 15 minutes until this thing restarts, you have no choice" thing just like it's Windows 8, but only if someone is actively logged into the server interface (AKA disconnected RDP sessions don't count).

            I know there was an out of band patch not too long ago, I don't know if you applied it and rebooted it with your maintenance last weekend but the combination of an important patch wanting to restart stuff + someone stepping away from an open RDP connection would cause something like this.

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            • G
              gjacobse
              last edited by

              We had the notification that a reboot was needed post updates last weekend. AFAIK - no one was logged in. It's in New York and the local staff would not have had access to it.

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              • C
                coliver
                last edited by

                We had this happen to us and our primary SQL server last week (I think I mentioned here) same results unexpected reboot at basically the same time of day as you (right around 9:30AM).

                I really need to deploy GPO settings to prevent or arrange automatic updates.

                1 Reply Last reply Reply Quote 1
                • ?
                  A Former User
                  last edited by

                  We push a server policy that forces the updates to download from WSUS but as Automatically Download but, let me chose when to install. If you don't choose when to install manually you'll end up with this stuff. I also have a GP to block non-domain admins from installing on all servers.

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                  • G
                    gjacobse
                    last edited by gjacobse

                    Just happened to find this from last night.

                    Windows update Update for Windows (KB3055343) requires a computer restart to complete the installation.
                    (Command line: "C:\Windows\system32\wusa.exe "C:\Program Files (x86)\DesktopCentral_Agent\\patches\101697-Windows8.1-KB3055343-v2-x64.msu" /quiet /norestart")
                    
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                    • G
                      gjacobse
                      last edited by

                      This is something that has been running through my brain all day...

                      And it just so happens that this update was released from MS on July 20.

                      We ran updates on the server on Sunday. and rebooted it then.

                      Why was it not installed then????

                      ? 1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User @gjacobse
                        last edited by

                        @g.jacobse said:

                        This is something that has been running through my brain all day...

                        And it just so happens that this update was released from MS on July 20.

                        We ran updates on the server on Sunday. and rebooted it then.

                        Why was it not installed then????

                        But was it download at that point? and if you have WSUS was it approved at that point.

                        Also often times you need to install updates three or four times after reboots, some have prerequisites and some can't be installed with others.

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                        • J
                          JaredBusch @A Former User
                          last edited by

                          @thecreativeone91 said:

                          @g.jacobse said:

                          This is something that has been running through my brain all day...

                          And it just so happens that this update was released from MS on July 20.

                          We ran updates on the server on Sunday. and rebooted it then.

                          Why was it not installed then????

                          But was it download at that point? and if you have WSUS was it approved at that point.

                          Also often times you need to install updates three or four times after reboots, some have prerequisites and some can't be installed with others.

                          Also, did the update have a dependency that was not there until after the Sunday reboot. Thus causing it to now be a needed update?

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                          • G
                            gjacobse
                            last edited by

                            Seems like this has come around again....

                            Server is receiving updates when the GPO is set to disable it.

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                            • B
                              BRRABill
                              last edited by

                              Hey @scottalanmiller here is an example of a random reboot! 🙂

                              1 Reply Last reply Reply Quote 1
                              • D
                                Dashrender
                                last edited by

                                I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                                B 1 Reply Last reply Reply Quote 0
                                • ntoxicatorN
                                  ntoxicator
                                  last edited by

                                  ive had similar issues

                                  Tried WSUS server through Group Policy. Never got it to work properly. gave it the finger.

                                  Turned windows updates off through GPO policy settings and to not bother user. Machines still at random will reboot without notice due to updates. Or updates will still get installed.

                                  Am I that incompetent?

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                                  • G
                                    gjacobse
                                    last edited by

                                    This goes with @art_of_shred thread:

                                    Can you stop a Windows DC from getting updates?

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                                    • B
                                      BRRABill @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                                      Are you using any sort of RMM product?

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                                      • G
                                        gjacobse @BRRABill
                                        last edited by

                                        @BRRABill said:

                                        @Dashrender said:

                                        I have users on a nearly monthly occasion complain that they they tell the system to remind in 10 mins or 4 hours, and yet the machine will just randomly reboot while they are working.

                                        Are you using any sort of RMM product?

                                        ManageEngine I believe might be on it,.. but updates are pushed manually.

                                        B 1 Reply Last reply Reply Quote 0
                                        • B
                                          BRRABill @gjacobse
                                          last edited by

                                          @gjacobse said:

                                          ManageEngine I believe might be on it,.. but updates are pushed manually.

                                          I asked because we use N-Able and they used to have an issue where the popup would show up, but it basically did nothing.

                                          Their code rewrote all the update stuff.

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                                          • art_of_shredA
                                            art_of_shred Banned
                                            last edited by

                                            Is there a reason this reboot is referred to as "red", or was that supposed to be rogue?

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