What does Internal Error: Missing Template ERR_CONNECT_FAIL mean??

smartkid808

@BMarie said:

What OS are you using? Could it be a Window's 7 issue?

Not only 1 machine, happens on cell phone to.. so not pc related

smartkid808

@thecreativeone91 said:

I'd still run Fiddler. It should help you find out what's going on.

Got no clue what that is, and have no time to look at it.

@smartkid808 said:

@thecreativeone91 said:

I'd still run Fiddler. It should help you find out what's going on.

Got no clue what that is, and have no time to look at it.

How do you plan to fix the issue if you have "no time to look at it?"

JaredBusch

Coupons.com is spam IMO.

@JaredBusch said:

Coupons.com is spam IMO.

Espcially if they install the coupon printer.

smartkid808

@thecreativeone91 said:

@smartkid808 said:

@thecreativeone91 said:

I'd still run Fiddler. It should help you find out what's going on.

Got no clue what that is, and have no time to look at it.

How do you plan to fix the issue if you have "no time to look at it?"

Dont have time to look at fiddler.. thanks for the suggestion.

smartkid808

@JaredBusch said:

Coupons.com is spam IMO.

with no AUP I cant do nothing.. so dont care.,. please keep those comments to your self.

smartkid808

Thanks for your help, but i will look else where.. I don't have time for being told stuff I already know.

@smartkid808 said:

Dont have time to look at fiddler.. thanks for the suggestion.

How can anyone help you if you aren't willing to use the free tools available to you to track down the problem. You'll spend more time throwing darts hoping you get the right thing than to actually track down the real problem.

JaredBusch

@smartkid808 said:

with no AUP I cant do nothing.. so dont care.,. please keep those comments to your self.

The point of the comment is that it IS considered spam and Malware by many and your Meraki is very likely blocking it.

Turn off the filtering on the Meraki to prove it.

JaredBusch

This statement

@smartkid808 said:

-Firewall, we don't block anything (not even porn).. most of its default settings. since I cant get a real AUP approved. I will double check. Only know malware sites are blocked and other small thjings, but i usually get a different message.. I will try remove any blocking to see if that helps
-AV, we have none.. Vipre Expired last September with no approval to renew.
-No use proxy. never had time/ nor really cared to re-implement one since I cant even get AUP/etc.

Is completely contradicted by this statement.
@smartkid808 said:

for Content filtering, only things blocked are "Confirmed SPAM sources", "Malware Sites", "Spam URLs". and "Spyware and Adware"
for security filtering, Malware and Intrusion detection and prevention powered by Sourcefire are enabled. I just disabled them to see if that is the problem,

That second statement means you ARE using the Meraki as a passthrough proxy. And additionally you ARE blocking things, which contradicts the fact that you said nothing was blocked.

scottalanmiller

Seems very likely that the Meraki is part of the issue. Was the Meraki in place when the old issue occurred?

bigj6360

This seems to be Meraki-related to me. I registered simply to respond and get feedback. We occasionally have this issue and we use Cisco-Meraki devices. we are able to connect to seemingly-random site using a phone with 4g, but get this error as soon as we get on the LAN.

So far I am in the process of disabling everything (filtering, scanning, IDS, etc) to try to track this down. If you notice a solution feel free to post back (I will be calling Meraki if I cannot get a solution).

Are you by chance running SBS2008?

@bigj6360 said:

This seems to be Meraki-related to me. I registered simply to respond and get feedback. We occasionally have this issue and we use Cisco-Meraki devices. we are able to connect to seemingly-random site using a phone with 4g, but get this error as soon as we get on the LAN.

So far I am in the process of disabling everything (filtering, scanning, IDS, etc) to try to track this down. If you notice a solution feel free to post back (I will be calling Meraki if I cannot get a solution).

Are you by chance running SBS2008?

There's no known issues with the Meraki's that cause that but, I guess it could in some rare setups.

You might try running fiddler when you are getting the errors and see what kind of actual traffic is going on and look into the packets more. http://www.telerik.com/fiddler

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bigj6360

@thecreativeone91

Installed, and here is the error I receive:

[Fiddler] The connection to 'mailchimp.com' failed.
Error: TimedOut (0x274c).
System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 205.201.132.123:80

I should note that restarting my maraki MX80 solves the issue for about 5 minutes, which is when this error begins happening again.

@bigj6360 said:

@thecreativeone91

Installed, and here is the error I receive:

[Fiddler] The connection to 'mailchimp.com' failed.
Error: TimedOut (0x274c).
System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 205.201.132.123:80

I should note that restarting my maraki MX80 solves the issue for about 5 minutes, which is when this error begins happening again.

Sounds like the firewall is either dropping packets or your Internet Modem/Media Converter. You might want to contact Cisco/Meraki.

scottalanmiller

If you have Meraki and it is working there must be a support contract. They should be able to sort this out for you.

minitrucker007

@smartkid808

I found this thread by google and I think it needs an update. If you are doing a site to site VPN on over non-Meraki VPN peers or Meraki to Meraki across two organisations because the self config does not work you will get the Missing Template ERR_CONNECT_FAIL if you have under,

Security appliance/ Content filtering - Web search filtering enabled. Disabling this option will re enable port 80 over the VPN.

This seems to only apply to Organization-wide settings and not Meraki Site-to-site VPN on the VPN side. It has also been reported on rear occasions to apply to outside DNS.

scottalanmiller

Meraki is definitely a device type that needs to be kept very up to date.