Elastix iax2 UNREACHABLE.

sreekumarpg

Hi All,

We have configured iax2 trunk between sites under VPN. It was working fine and now we are facing issue for one site .The aix2 peer shows unreachable but able to ping to the destination. All other sites are OK .

Some times we are having this issue and it was related to the ISP latency to that site, But this time the latency is fine but UNREACHABLE .Firewall rules are allow all to that PBX Server . We checked the latency and its around 265 ms

PING x.x.x.x (x.x.x.x) 56(84) bytes of data.
64 bytes from x.x.x.x: icmp_seq=1 ttl=62 time=264 ms
64 bytes from x.x.x.x: icmp_seq=2 ttl=62 time=266 ms
64 bytes from x.x.x.x: icmp_seq=3 ttl=62 time=264 ms
64 bytes from x.x.x.x: icmp_seq=4 ttl=62 time=265 ms

pbx1*CLI> iax2 show peers
Name/Username Host Mask Port Status Description
priv 0.0.0.0 (S) 0.0.0.0 4569 Unmonitored
Site1Direct/unkoc xxx.xxx.xxx.xxx (S) 255.255.255.255 4569 UNREACHABLE
Site2directlink2/ xxx.xxx.xxx.xxx (S) 255.255.255.255 4569 OK (216 ms)

We restarted the PBX several times, still the issue is not resolved.

Please help

That's a pretty high latency. is other traffic working fine across the VPN?

sreekumarpg

@thecreativeone91 Yes, all other traffic working fine across the VPN

sreekumarpg

Hi All,

Thanks for the support.

restarted the asterisk service of remote PBX which solved the issue.

Execute the command "core restart now" from PBX > Tools > Asterisk-Cli