CloudatCost Issues
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@IRJ said:
@thecreativeone91 said:
@IRJ said:
@scottalanmiller said:
@IRJ said:
Honestly, there are much better options out there and everyone here knows it. We wouldn't even tolerate this kind of downtime for free products let alone paid products.
Honestly, this rant seems crazy to me. CloudatCost is a fraction of the cost of anything else we use. A tiny fraction. And their SLA is much smaller too, only 99.9%. And the speed isn't as good. It's working great for us building out our lab systems, it is saving us a fortune. It's doing exactly what it is supposed to do.
Name anyone offering VMs at this price that is delivering a better service. If not, how do you define other products as "better". Amazon, Rackspace, Digital Ocean, Vultr... they all cost more. So they aren't comparable services.
There are plenty delivering a better solution at a lower price
That's a reoccurring cost for all of them. Not sure how that could be a "lower price".
C@C isn't going to be around for very long if their product remains this unstable. People want stability even on non production systems. You can get webhosting that is much more reliable for $2 a month ($24 a year).
What kind of stability issues have you seen? The only time my site has been down from them (personal site) was the aforementioned outage caused by an ISP. Should they have more links? Yes, but they are in Canada where that generally isn't an option, from what I've seen about the Canadian infrastructure everyone just resells from two different providers.
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All bad press about C@C
http://lowendtalk.com/discussion/22558/cloudatcost-one-time-payment-cloud-vps
http://www.webhostingtalk.com/showthread.php?t=1433805
http://danielsokolowski.blogspot.com/2013/12/cloudatcost-buyer-beware.html
http://www.hostjury.com/blog/view/702/cloudatcost-ignores-clients-gets-spurned-on-social-media
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@IRJ said:
Nobody does that lifetime deal they do, but from everything I've experienced it isnt worth the effort.
That's your own personal needs. While having one large outage that was caused by an outside vendor (systems didn't fail, just couldn't be accessed, I've had that happen all over the place) sucks, it doesn't at all make us find them not an outstanding value for how we are using them. The last thing that I want to do is pay ten times as much for our research boxes just to avoid a little pointless inconvenience now and then. And one outage does not a trend make. If you are basing the reliability on one major nationally crippling event (half the country lost Internet, phones and even television) then there is no making you happy. Every vendor has events like this. That you hit one right as you were testing out the service is just coincidental. You have to test them over time to see what the reliability really is like.
I had a half day outage with Rackspace just last week. And it was completely Rackspace's fault. But I'm not freaking out about it.
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@IRJ said:
C@C isn't going to be around for very long if their product remains this unstable. People want stability even on non production systems. You can get webhosting that is much more reliable for $2 a month ($24 a year).
I'm paying way more for webhosting than I am for a VM on CloudatCost. Even $24/year you can get a VM cheaper. But this isn't about web hosting, it's about IaaS. If you are comparing to not even getting a VM then you are doing an apples to oranges comparison. I'm not sure what getting cheap web hosting has to do with CloudatCost. What comparison are you attempting to make?
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@scottalanmiller said:
Are people seriously comparing the two? One is so much cheaper than the other.
Man I am seriously mad at HP. I bought a laptop from them and it just will not edit videos like I need. My HP Desktop Z820 will. While I paid over $5k for the Z820 system I was hoping the HP laptop at $200 would be a cheap alternative but it just blue screens when I tried to do what I want. They market both as computers and they lied to me, if they are both computer why won't it work? /Sarcasm
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@thecreativeone91 said:
C@C isn't really for web hosting if you are choosing them just for a web host. You are choosing the wrong solution.
Exactly, it's IaaS. I feel that to make the statements that there are better solutions requires some really contrived examples. Sure, there are "better" services for specific things out there. That's the case with absolutely any solution. There is no "best" in IT, there is only "best for this specific use case."
From what I've seen, CloudatCost plays in a completely unique space. I don't know of them really having any competitors. They probably do, but I've never seen one. VPS with this feature set at this price range is unheard of. This is a new, low cost offering. Not sure who people would compare against. But it would need to be a VPS IaaS service at a similar price point, that's for sure.
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And today's panel outages... yeah, they suck. But I had a panel outage with Rackspace a month ago and it took half a day and for a while they weren't even going to try to fix anything until I went nuts on them. I'm paying tons more over there for a lot of systems and they couldn't get me into the panel nor could they get in themselves through any back doors.
I've not seen anything bad happen with CloudatCost in the month that I haven't seen from top end, very expensive vendors too.
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@scottalanmiller said:
Who has supported them? I've not seen that at all yet. I've seen lots of people trying them out. Who has been supporting them?
You.
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@Aaron-Studer said:
@scottalanmiller said:
Who has supported them? I've not seen that at all yet. I've seen lots of people trying them out. Who has been supporting them?
You.
Have I? In what way? Is me using them supporting them?
And I use them in a lab, which I've found to be an outstanding service. So I will support them, they've been great. But I am not aware of having supported them in any way in the past other than stating what I'm currently testing.
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Do people feel that I'm supporting any product by testing it? We are testing Digital Ocean too. I'm also not aware of having provided my personal support for their product. I've not used it long enough to say. I work in IT, I have to test products and services and I need to know how things work. So I work with a lot of vendors and products. Supporting them and using them are not synonymous.
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@scottalanmiller said:
And today's panel outages... yeah, they suck. But I had a panel outage with Rackspace a month ago
I've had major outages with Rackspace hosted exchange and standard email accounts this was solely their own fault.. It happens. And one of Rackspace's data center's in basically in my back yard so very little other vendor issues happen yet there is still downtime.
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@thecreativeone91 said:
I've had major outages with Rackspace hosted exchange and standard email accounts this was solely their own fault.. It happens. And one of Rackspace's data center's in basically in my back yard so very little other vendor issues happen yet there is still downtime.
SaaS is more likely to have issues as it is more complex. I've had outages at the load balancer level!!
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@scottalanmiller From my point of view it seems like you think C@C can do no wrong. I have told you all the problems I am having with them, (even provided screenshots) and you still defend them, and say there "minor" problems.
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@Aaron-Studer said:
@scottalanmiller From my point of view it seems like you think C@C can do no wrong. I have told you all the problems I am having with them, (even provided screenshots) and you still defend them, and say there "minor" problems.
The problems aren't problems if you set your expectations going in. If you think you are going to get a production ready system for really nice setup then they are problems.
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@Aaron-Studer said:
@scottalanmiller From my point of view it seems like you think C@C can do no wrong. I have told you all the problems I am having with them, (even provided screenshots) and you still defend them, and say there "minor" problems.
That's because what you are complaining about seems incredibly minor. I feel like you are pretty upset with them over trivial things. You are saving so much money yet expect the service of something much more expensive. That seems unfair.
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@thecreativeone91 said:
The problems aren't problems if you set your expectations going in. If you think you are going to get a production ready system for really nice setup then they are problems.
Exactly. Having to reimage a few times. Okay, it's annoying. But like I said when you complained about it, by definition it doesn't impact running systems AND the issues were less than I had with Digital Ocean. So the issues is not unique here, it happens with far more expensive services too.
But I didn't freak out about Digital Ocean doing it either. These things happen. Annoying, sure, but all in all, incredibly minor. Maybe you had rebuild issues far beyond what I've seen, but I've got ten servers at CloudatCost now and have switched OSes a bit to get different projects going and so far, the rebuild issue is a very small deal. You just have to click the button again.
It was a big enough deal that I mentioned it to them that they need to have something check and verify so that it would handle it automatically and they are looking into that. But it's not bad enough for me to want to spend ten times as much money to "maybe" not have the same problem somewhere else.
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I understand that we may use the VMs differently. I want mine to get build and only rebuild once in a great while like when they get repurposed. It is a perpetual lab for us, we don't want the systems going away haphazardly. It's a VPS, not a cloud, I don't want them rebuilding automatically like Amazon or Rackspace would be designed to do. But if you are doing lots and lots of "fresh" testing, I can see where it would be far more annoying than it is for those of us who "set and forget" the base OS.
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Two images failed during this discussion
Reimaging, will report. -
Of course, now I'm getting significant rebuild problems. I think I deserved to be the one to have two completely fail to rebuild on me.
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I feel for you though I'm enjoying the irony
