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    Cloudatcost

    IT Discussion
    cloudatcost
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    • C
      Carnival Boy
      last edited by

      The honeymoon is over!

      1 Reply Last reply Reply Quote 3
      • DanpD
        Danp
        last edited by

        Ok... so at least this helps me verify that monitor.us still works after injecting CloudFlare into the mix.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          They are now reporting it's an upstream provider.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Means they need a more resilient network of providers.

            1 Reply Last reply Reply Quote 1
            • AmanBhogalA
              AmanBhogal Vendor
              last edited by

              Hey Everybody!

              Aman here from Cloudatcost.

              As many of you already know, we are currently having an issue with an upstream provider at our data center. Our technicians are working on this.

              I will keep you all updated with any information I receive.

              coliverC 1 Reply Last reply Reply Quote 1
              • coliverC
                coliver @AmanBhogal
                last edited by

                @AmanBhogal said:

                Hey Everybody!

                Aman here from Cloudatcost.

                As many of you already know, we are currently having an issue with an upstream provider at our data center. Our technicians are working on this.

                I will keep you all updated with any information I receive.

                Thanks for letting us know Aman, in the intro video you posted a bit ago it mentioned you had redundant upsteam providers. Did something not flip over correctly?

                1 Reply Last reply Reply Quote 8
                • Reid CooperR
                  Reid Cooper
                  last edited by

                  Any status on the failover? Why did one carrier bring down the entire business?

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Reid Cooper
                    last edited by

                    @Reid-Cooper said:

                    Any status on the failover? Why did one carrier bring down the entire business?

                    It's still down http://mangolassi.it/topic/4116/cloudatcost-currently-offline/50?page=3

                    1 Reply Last reply Reply Quote 0
                    • Reid CooperR
                      Reid Cooper
                      last edited by

                      I was wondering about feedback on why a single ISP failure took down the entire cloud rather than failing over to another ISP. I would expect a few seconds disruption and slower performance, not an outage from just Rogers being offline.

                      mlnewsM 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I see the SBC Global link has started responding again, sounds like that is the start of repairs getting done.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @scottalanmiller
                          last edited by A Former User

                          @scottalanmiller said:

                          I see the SBC Global link has started responding again, sounds like that is the start of repairs getting done.

                          With this much wide spread outage I'm wondering if it was an attack on the backbones rather than someone cutting fiber

                          scottalanmillerS PSX_DefectorP 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @A Former User
                            last edited by

                            @thecreativeone91 said:

                            @scottalanmiller said:

                            I see the SBC Global link has started responding again, sounds like that is the start of repairs getting done.

                            With this much wide spread outage I'm wondering if it was an attack on the backbones rather than someone cutting fiber

                            That certainly seems possible.

                            1 Reply Last reply Reply Quote 0
                            • mlnewsM
                              mlnews
                              last edited by

                              Rogers is stating that the issues are power related.

                              latest.PNG

                              1 Reply Last reply Reply Quote 0
                              • mlnewsM
                                mlnews
                                last edited by

                                But it appears that the outage is spreading east. Maybe the outages are not related?

                                latest.PNG

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User
                                  last edited by A Former User

                                  Dunno, I'd be surprised if they didn't have both UPS and large Natural Gas (connected to underground lines so little limit on run time) Generators on the backbone.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @A Former User
                                    last edited by

                                    @thecreativeone91 said:

                                    Dunno, I'd be surprised if they didn't have both UPS and large Natural Gas Generators on the backbone.

                                    One would sure hope. Although if they had an issue post-UPS, like a short or a fire, it could cause a power-based outage even with those things in place. But that would be pretty dramatic.

                                    But I agree, an extended outage like this suggests that this is a cover up and not what actually happened.

                                    1 Reply Last reply Reply Quote 0
                                    • mlnewsM
                                      mlnews @Reid Cooper
                                      last edited by

                                      @Reid-Cooper said:

                                      I was wondering about feedback on why a single ISP failure took down the entire cloud rather than failing over to another ISP. I would expect a few seconds disruption and slower performance, not an outage from just Rogers being offline.

                                      Looks as though they tried to go to a backup this morning. No updates in a very long time.

                                      latest.PNG

                                      1 Reply Last reply Reply Quote 1
                                      • ?
                                        A Former User
                                        last edited by

                                        C@C.PNG

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • PSX_DefectorP
                                          PSX_Defector @A Former User
                                          last edited by

                                          @thecreativeone91 said:

                                          @scottalanmiller said:

                                          I see the SBC Global link has started responding again, sounds like that is the start of repairs getting done.

                                          With this much wide spread outage I'm wondering if it was an attack on the backbones rather than someone cutting fiber

                                          Probably what happened was that the BGP route to C@C was dropped, hence the rest of the network gave up on trying to get it to the destination. This happens when a published route path goes down, e.g. fiber cut into the locale. That's why we were seeing it drop within our own ISP's network, because there was no published route to them. Once the circuit was back up, the BGP routing was fixed and it sent the traffic onto the backbones.

                                          Although I'm seeing the same thing right now on TWC, haven't checked AT&T.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @A Former User
                                            last edited by

                                            @thecreativeone91 How the heck could Rogers be down all freaking day and only now get around to effing dispatching someone?

                                            ? 1 Reply Last reply Reply Quote 0
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