Is Anyone Able to Post from Behind Untangle?

gjacobse

I can at least read ML - I'm determined to find an answer,..

JaredBusch

It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

gjacobse

On suggestion - Turned off all the UT Rack items other than Firewall...

Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

scottalanmiller

Turn them back on one by one to identify which one it is. Chances are it is a proxy.

gjacobse

I have, I've cycled through all the modules -

Web Filter Lite
*Added site to pass list - did not allow.
Virus Blocker Lite
*Added site to pass list - did not allow.
Intrusion Prevention
Ad Blocker
Not currently used or active:
Application Control
Captive Portal

Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

Spam Blocker
Phish Blocker
Firewall
Reports

Still researching.

gjacobse

Created two ByPass rules

Source with 162.242.243.171
Destination with 162.242.243.171

Able to access / post / etc.

Of course - all that does is bypass it.. Pretty sure I'm looking another option..

scottalanmiller

Everyone seems to have to bypass the proxy stage to get it to work.

Danp

Seems like the latest forum update has resolved this issue.

scottalanmiller

@Danp said:

Seems like the latest forum update has resolved this issue.

That's awesome!! It's the first major update in about eight months. That is really encouraging!!

gjacobse

Great .

I'll have to drop the rules and see when I return to the office

scottalanmiller

@g.jacobse said:

Great .

I'll have to drop the rules and see when I return to the office

Thanks, the more testing the better. I reached out to @David.Scammell too to see if his had been fixed.

gjacobse

Dropped the bypass rules - Lets see what happens.

JaredBusch

Posting a test post from my client with the Watchguard that I could never post from before.

JaredBusch

@scottalanmiller
Looks like it works. My unread and notifications also now update correctly from here.

scottalanmiller

Awesome, this will help with getting traffic a lot. So many people we lost because they had no way to post.

JaredBusch

Been posting behind the WatchGuard that always gave me trouble for a couple weeks with no issues. definitely resolved something.