MS Word 2007: "There was a problem sending the command to the program"
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I have a workstation that is throwing an error when trying to open a .docx file. If you open Word then click open, document name - it opens fine.
But if you just open the document you get an error:
"There was a problem sending the command to the program"
There are two user profiles on the computer, was getting it in both. edited the registry HK_user/Software/Microsoft/Office/14.0/Word deleting options; File MRU; Data
Also searched for and deleted the normal.dotx files.
On the one profile it worked, no additional errors. But on the person's profile the error remains. I have searched and also found a Microsoft FIXIT tool, but that does not correct the problem either.
Has anyone else ran into this little gem?
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Does that same key exist in HKLM?
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@Dashrender said:
Does that same key exist in HKLM?
Not that I am able to find. It appears that the keys are only within HKLU
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Sounds like a file association error. Check this link:
http://answers.microsoft.com/en-us/windows/forum/windows_7-files/problems-with-file-association-in-windows-7-64-bit/8a84fcec-22df-4942-8e35-d98dbe96e327
