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    Camera Server Can't Ping Network Device

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    • DashrenderD
      Dashrender
      last edited by

      what's the latency to that far off connection?

      garak0410G 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @garak0410
        last edited by

        @garak0410 said in Camera Server Can't Ping Network Device:

        Any suggestions on what the cause could be?

        Is the subnet set correctly on each device?

        garak0410G 1 Reply Last reply Reply Quote 1
        • garak0410G
          garak0410 @Dashrender
          last edited by

          @Dashrender said in Camera Server Can't Ping Network Device:

          what's the latency to that far off connection?

          I've already left the location for the day and as mentioned, the camera server will not ping past the "BarnToTree" so I will try to check that tomorrow when I go back out there.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • garak0410G
            garak0410 @scottalanmiller
            last edited by

            @scottalanmiller said in Camera Server Can't Ping Network Device:

            @garak0410 said in Camera Server Can't Ping Network Device:

            Any suggestions on what the cause could be?

            Is the subnet set correctly on each device?

            Yes...that is what is so weird about it. Everything is set right...it is just the PC/Server that matters that stops seeing this network device.

            1 Reply Last reply Reply Quote 0
            • garak0410G
              garak0410
              last edited by

              My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.

              1 1 Reply Last reply Reply Quote 0
              • 1
                1337 @garak0410
                last edited by 1337

                @garak0410 said in Camera Server Can't Ping Network Device:

                My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.

                You may need to bring out the big guns.

                Install wireshark on the camera server and record the network traffic to see what really happens.

                If you've never used wireshark before, it will be a good opportunity to learn.

                To me the symptoms does sound like a misconfigured subnet mask or something lacking a default gateway somewhere, as @scottalanmiller mentioned. But it could be something else too.

                garak0410G 1 Reply Last reply Reply Quote 0
                • garak0410G
                  garak0410 @1337
                  last edited by

                  @Pete-S said in Camera Server Can't Ping Network Device:

                  @garak0410 said in Camera Server Can't Ping Network Device:

                  My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.

                  You may need to bring out the big guns.

                  Install wireshark on the camera server and record the network traffic to see what really happens.

                  If you've never used wireshark before, it will be a good opportunity to learn.

                  To me the symptoms does sound like a misconfigured subnet mask or something lacking a default gateway somewhere, as @scottalanmiller mentioned. But it could be something else too.

                  I'll get it installed...it is odd this worked for 2 weeks and then bam, stopped. And yet my laptop connected to the same network (when I am there) can go all the way to the camera.

                  I am remotely connected to the camera server now so will install Wireshark and will research how to use it in this case...I've used it a few times before.

                  garak0410G 1 Reply Last reply Reply Quote 0
                  • garak0410G
                    garak0410 @garak0410
                    last edited by

                    Well, on a whim, I went out to this location, plugged in a wireless adapter with the existing IP Info and bam, the camera server could see the TREE, GATE SWITCH and ultimately, the camera. So I guess next is to find out why this was the fix and narrow down on the permanent solution.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @garak0410
                      last edited by

                      @garak0410 said in Camera Server Can't Ping Network Device:

                      @Dashrender said in Camera Server Can't Ping Network Device:

                      what's the latency to that far off connection?

                      I've already left the location for the day and as mentioned, the camera server will not ping past the "BarnToTree" so I will try to check that tomorrow when I go back out there.

                      Sure, I get that - but about pinging from something else? - hell plug a laptop into that far end and ping back.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @garak0410
                        last edited by

                        @garak0410 said in Camera Server Can't Ping Network Device:

                        Well, on a whim, I went out to this location, plugged in a wireless adapter with the existing IP Info and bam, the camera server could see the TREE, GATE SWITCH and ultimately, the camera. So I guess next is to find out why this was the fix and narrow down on the permanent solution.

                        perhaps something went to sleep?

                        garak0410G 1 Reply Last reply Reply Quote 0
                        • garak0410G
                          garak0410 @Dashrender
                          last edited by

                          @Dashrender

                          I ended up putting a wireless card in that PC for now...quickest fix when I have so much else to do...not sure why the onboard card decided to act up.

                          1 Reply Last reply Reply Quote 0
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