Camera Server Can't Ping Network Device
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I have a Milestone camera server I manage that doesn't want to ping past a certain network device. The camera server is connected to the wired network and via Ubiquity Nanobridges, it talks to 2 of the 8 cameras that are not on the main complex. One of them is working fine but the furthest one is not working. There are 4 nanobridges that are lovingly called:
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Lodge Carport Nanostation
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BarnDonkey Nanostation
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Barn To Tree
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Tree
And they are in that hopping order...
From the TREE, it goes to a Ubiquity Switch by the main gate and a camera mounted on a tree is plugged into that.
Everything shows to be up and running. The "TREE" even shows up in the UNI GUI as well as the GATE SWITCH and camera.
But the camera server will not PING the TREE Nanobridge. No matter of reboots of it and the devices. The DHCP/DNS settings are correct on all devices and my laptop (connected to the same network) can see all the way to the gate camera.
Any suggestions on what the cause could be?
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what's the latency to that far off connection?
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@garak0410 said in Camera Server Can't Ping Network Device:
Any suggestions on what the cause could be?
Is the subnet set correctly on each device?
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@Dashrender said in Camera Server Can't Ping Network Device:
what's the latency to that far off connection?
I've already left the location for the day and as mentioned, the camera server will not ping past the "BarnToTree" so I will try to check that tomorrow when I go back out there.
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@scottalanmiller said in Camera Server Can't Ping Network Device:
@garak0410 said in Camera Server Can't Ping Network Device:
Any suggestions on what the cause could be?
Is the subnet set correctly on each device?
Yes...that is what is so weird about it. Everything is set right...it is just the PC/Server that matters that stops seeing this network device.
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My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.
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@garak0410 said in Camera Server Can't Ping Network Device:
My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.
You may need to bring out the big guns.
Install
wiresharkon the camera server and record the network traffic to see what really happens.If you've never used wireshark before, it will be a good opportunity to learn.
To me the symptoms does sound like a misconfigured subnet mask or something lacking a default gateway somewhere, as @scottalanmiller mentioned. But it could be something else too.
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@Pete-S said in Camera Server Can't Ping Network Device:
@garak0410 said in Camera Server Can't Ping Network Device:
My unrealistic management said to get this up tonight but I only have access to the camera server which is not pinging the TREE device. So will work with what I've got for now.
You may need to bring out the big guns.
Install
wiresharkon the camera server and record the network traffic to see what really happens.If you've never used wireshark before, it will be a good opportunity to learn.
To me the symptoms does sound like a misconfigured subnet mask or something lacking a default gateway somewhere, as @scottalanmiller mentioned. But it could be something else too.
I'll get it installed...it is odd this worked for 2 weeks and then bam, stopped. And yet my laptop connected to the same network (when I am there) can go all the way to the camera.
I am remotely connected to the camera server now so will install Wireshark and will research how to use it in this case...I've used it a few times before.
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Well, on a whim, I went out to this location, plugged in a wireless adapter with the existing IP Info and bam, the camera server could see the TREE, GATE SWITCH and ultimately, the camera. So I guess next is to find out why this was the fix and narrow down on the permanent solution.
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@garak0410 said in Camera Server Can't Ping Network Device:
@Dashrender said in Camera Server Can't Ping Network Device:
what's the latency to that far off connection?
I've already left the location for the day and as mentioned, the camera server will not ping past the "BarnToTree" so I will try to check that tomorrow when I go back out there.
Sure, I get that - but about pinging from something else? - hell plug a laptop into that far end and ping back.
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@garak0410 said in Camera Server Can't Ping Network Device:
Well, on a whim, I went out to this location, plugged in a wireless adapter with the existing IP Info and bam, the camera server could see the TREE, GATE SWITCH and ultimately, the camera. So I guess next is to find out why this was the fix and narrow down on the permanent solution.
perhaps something went to sleep?
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I ended up putting a wireless card in that PC for now...quickest fix when I have so much else to do...not sure why the onboard card decided to act up.
