Performance Issues AutoCAD 2014
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Could it be disk I/O? Does the box have a SSD, or is it 5400 / 7200 RPM?
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As per @ajstringham who is onsite right now:
Has a 500GB SATA that I believe is 7200RPM but not sure. Has a data drive that's a 250GB. I don't believe that's an SSD and it's not being used at all. I thought about an I/O issue but haven't had a chance to benchmark it yet. Machine is only two years old. Could it be a 5400RPM? Possibly. I doubt it though. But I can't give you a definitive answer at this point. The inventory doesn't show the specs on the drive so I'll have to get back to you. -
As per @ajstringham who is onsite right now:
A.J. Stringham
Has a 500GB SATA that I believe is 7200RPM but not sure. Has a data drive that's a 250GB. I don't believe that's an SSD and it's not being used at all. I thought about an I/O issue but haven't had a chance to benchmark it yet. Machine is only two years old. Could it be a 5400RPM? Possibly. I doubt it though. But I can't give you a definitive answer at this point. The inventory doesn't show the specs on the drive so I'll have to get back to you.
3:55 PMI looked at the BIOS version and it's on A13. Dell's website gives the latest as A17. I looked through each of the newer versions (A14, 15, 16 and 17) and the only thing that would even be remotely relevant is there is an enhancement of optimize high I/O performance in the setup menu of Dell. So I will flash the BIOS tomorrow and see if that helps but based on the release notes I don't see that being the solution. -
I would agree a BIOS flash probably will not fix it long term, but I am curious to see what happens. I don't suppose there's a chance you have a spare SSD lying around to test with just to see what happens...?
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CAD apps in general are CPU and Memory intensive apps. If you also have a slow HDD, that could also cause problems.
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@minion-queen You should look in the RMM for hardware details and performance graphs.
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You know, another common factor that is often overlooked (and may get you a funny self-righteous reaction from the designer) is that bad design practices are being used, which is causing an issue with the rendering. I see this all the time in my support duties at Theorem.
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@NetworkNerd said:
I would agree a BIOS flash probably will not fix it long term, but I am curious to see what happens. I don't suppose there's a chance you have a spare SSD lying around to test with just to see what happens...?
I'm lucky if I have Optiplex 260s laying around most of the time. A spare SSD?
As the greatest TV show to ever air has had said "Surely you jest"
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@Bill-Kindle said:
You know, another common factor that is often overlooked (and may get you a funny self-righteous reaction from the designer) is that bad design practices are being used, which is causing an issue with the rendering. I see this all the time in my support duties at Theorem.
Possible. I'm not sure. I honestly don't know enough about CAD. I used to do good work in CAD but that was 5 years ago.
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Do you have a way to test the RAM? Maybe one of the DIMMs is going south.
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@scottalanmiller said:
@minion-queen You should look in the RMM for hardware details and performance graphs.
Spiceworks gave me the hardware details albeit not the HDD details outside of size and available space. Was trying to setup perfmon to monitor and log the data from my machine but that utility is not user-friendly at all and gives me all kinds of information I don't care about and none of what I need/want.
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@katie I've thought of that but I have not run a memtest yet. Another member was supposed to start the built-in Dell Diagnostics before he left for the day. I don't have much faith or generally much use for those but we'll see what they turn up come tomorrow morning.
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What did Autodesk support say? I believe that they have access to support with their license level. You should definitely check with the software vendor, as they are more likely to have seen similar issues than Dell support.
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@Dominica said:
What did Autodesk support say? I believe that they have access to support with their license level. You should definitely check with the software vendor, as they are more likely to have seen similar issues than Dell support.
I have not called them yet. What I will probably do tomorrow, if they do have support, which would make sense, is call them and work with them before I call Dell back. If Autodesk can't help me fix it then I move on back to Dell. Like I said, I did try a repair and reset. Only thing I haven't done is a full rip and reinstall.
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