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    Unsolved Cannot access USB drive

    IT Discussion
    intune group policy local
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    • ObsolesceO
      Obsolesce @JaredBusch
      last edited by

      @JaredBusch said in Cannot access USB drive:

      I'm all out of ideas..

      Try with Rufus on that same device.

      1 Reply Last reply Reply Quote 0
      • black3dynamiteB
        black3dynamite
        last edited by

        @JaredBusch said in Cannot access USB drive:

        HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\System
        Name: AllowStorageCard

        @JaredBusch This link is based on XP and 2003 but can't hurt to compare to a working Windows 10 computer with the computer that is working correctly?
        https://support.microsoft.com/en-us/help/823732/how-can-i-prevent-users-from-connecting-to-a-usb-storage-device

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        • dbeatoD
          dbeato
          last edited by

          I know I am late but this is probably what you are experiencing
          https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/35053123-have-windows-revert-to-default-settings-when-windo

          dbeatoD 1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @dbeato
            last edited by

            @dbeato supposedly this is a workaround
            https://social.technet.microsoft.com/Forums/en-US/a93b2214-48da-4dbd-89cd-a6b5ef77369f/resetting-device-profiles-without-retiring-device?forum=microsoftintuneprod

            JaredBuschJ 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @dbeato
              last edited by

              @dbeato said in Cannot access USB drive:

              @dbeato supposedly this is a workaround
              https://social.technet.microsoft.com/Forums/en-US/a93b2214-48da-4dbd-89cd-a6b5ef77369f/resetting-device-profiles-without-retiring-device?forum=microsoftintuneprod

              Yeah, I was already assuming that, but I've checked every setting I can find related to USB access and made sure they were opened again.

              dbeatoD 1 Reply Last reply Reply Quote 1
              • dbeatoD
                dbeato @JaredBusch
                last edited by

                @JaredBusch I gotta test with my labs VMs and report findings later.

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                • JaredBuschJ
                  JaredBusch
                  last edited by JaredBusch

                  I still have no luck with this and I cannot find any settings that make any sense.

                  I've become good friends with CreenConnect's command screen.

                  #!ps
                  #maxlength=50000
                  #timeout=300000
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\default
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\current\device
                  
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\1e05dd5d-a022-46c5-963c-b20de341170f\default\device
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\2648BF76-DA4B-409A-BFFA-6AF111C298A5\default\device
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\27A6435B-4F98-4B0C-9EE6-6D2B5A0C7879\default\device
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\8d196d7f-3eef-48ad-8bea-be749f12d3ad\default\device
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\8fb7d64e-70fc-4f9d-89ee-d486817534df\default\device
                  Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\fc01e91f-914c-45af-9d7c-0b2e5fbedf62\default\device
                  

                  e159f088-abf7-45db-addc-1c7f529231fe-image.png

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                  • notverypunnyN
                    notverypunny
                    last edited by notverypunny

                    Since the registry seems to be the pain-point, as much as they may be looked down upon by lots of the folks here, have you tried any of the registry "cleaner" tools? Ccleaner and Wise365 both have portable versions and they both allow you to run an analysis without applying any changes.

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                    • warren.stanleyW
                      warren.stanley
                      last edited by

                      @JaredBusch - have you had any luck? I've not had to lock USB down here (yet), but I have had issues with Intune configuration policy (re)application and general "fuzziness". I've been keeping an eye on this thread.

                      I will second @notverypunny on the register cleaner tools sometimes being a possible help. I have to deploy Office 2019 here (MS punish Admins who haven't been able to acquire click-to-run product licencing, with this product :confounded_face: ). Some install errors were fixed with registry cleanup provided by a portable version of a mentioned application.

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                      • S
                        Super Sundae
                        last edited by

                        Just out of interest. Did anyone find the answer to your problem? We are having the exact same problem in a production environment. A device had the Intune USB block policy enabled and trying to reverse it has been a pain with no luck.

                        JaredBuschJ M 2 Replies Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch @Super Sundae
                          last edited by

                          @Super-Sundae said in Cannot access USB drive:

                          Just out of interest. Did anyone find the answer to your problem? We are having the exact same problem in a production environment. A device had the Intune USB block policy enabled and trying to reverse it has been a pain with no luck.

                          I still have not

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                          • M
                            manxam @Super Sundae
                            last edited by

                            @Super-Sundae : Can you run Sysinternal's RegMon and patch another machine with InTune? That way you can capture the changes.
                            Perhaps running SysMon at the same time in case it makes changes to file permissions would help..

                            If you can find out what the policy changes then you should be able to revert on both machines. Hopefully 🙂

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