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    Exchange Online Migration From POP3

    IT Discussion
    email pst exchange pop3
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    • S
      scottalanmiller
      last edited by

      Like DDNS? No.

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      • G
        garak0410
        last edited by

        Vacation is over and I am spending my Saturday Morning collating the advice in this thread and will post what I come up with and any questions I may have... thanks again everyone,.

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        • J
          JaredBusch @garak0410
          last edited by

          @garak0410 Good luck!

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          • G
            garak0410
            last edited by garak0410

            Back at the office, ready to tackle this. @Dashrender and @JaredBusch ...both of you had great suggestions and I've collated the best of both of these into some steps for me to do this week.

            So, the first thing to do would be to "pilot" my own email, correct, or at least another one?

            And forgive me if I don't understand how the MX records work in reference to this question...if I follow the directions you both provided, I should be able to start with the quick start options on the portal right? They read as this:

            quick start
            The fast track to getting your pilot or basic deployment running
            • Create new users and mailboxes.
            • Share documents and collaborate online.
            • Use web conferencing and instant messaging.
            • Create documents by using Office applications.

            In these steps above, when I click NEXT, it does ask me if I want to use onmicrosoft.com or my own domain. Is it safe at this point to use my domain?

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            • D
              Dashrender
              last edited by

              You can use your own domain (you'll need access to whomever is hosting your DNS for external access to confirm ownership -MS will have you create a record on the DNS server, that verifies that you have access to make changes, and therefore are considered an owner).

              FYI/reminder, doing this does not allow delivery of mail to your O365 account, it only allows the possible sending of email from O365 assuming you don't have SPF records that might prevent it.

              Once you create your profile on O365, configure your profile as suggested above (either JaredBucsh or my solution will work) and test test test.

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              • G
                garak0410 @Dashrender
                last edited by

                @Dashrender said:

                You can use your own domain (you'll need access to whomever is hosting your DNS for external access to confirm ownership -MS will have you create a record on the DNS server, that verifies that you have access to make changes, and therefore are considered an owner).

                FYI/reminder, doing this does not allow delivery of mail to your O365 account, it only allows the possible sending of email from O365 assuming you don't have SPF records that might prevent it.

                Once you create your profile on O365, configure your profile as suggested above (either JaredBucsh or my solution will work) and test test test.

                Just so I understand you correctly and beg for your patience, on this O365 wizard where it asks me to use my domain:

                o36501.jpg

                I can pretty much go steps 1 and 2 safely right now, correct? And then do remaining steps this weekend?

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                • D
                  Dashrender
                  last edited by

                  Yes, you can do steps 1 and 2 without affecting your current users in anyway.

                  Who is providing DNS to the outside world for your email domain?

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                  • G
                    garak0410 @Dashrender
                    last edited by

                    @Dashrender said:

                    Yes, you can do steps 1 and 2 without affecting your current users in anyway.

                    Who is providing DNS to the outside world for your email domain?

                    Our DNS is at Network Solutions. It lists all 4 of our owned domain names (though we just use the one for everything.) All 4 domain names point back to our current POP3/IMAP provider and website host. At the POP3/website provider, it has a ton of entries that cover Name, TTL, Class, Type, Record. When we leave the POP3 email provider, all of that will go away.

                    Under the name heading, we have things like:

                    domainname.com
                    localhost.domainname.com
                    mail.domainname.com
                    www.domainname.com
                    ftp.domainname.com
                    cpanel.domainname.com
                    whm.domainname.com
                    webmail.domainname.com
                    webdisk.domainname.com
                    autoconfig.domainname.com
                    autodiscover.domainname.com

                    Most of these are configured with 14400 TTL, are with the CLASS IN, and TYPE A. The main.domainname and webmail.domainname are CNAME's. Most records are to a specified IP address with the CNAME's going to the domainname.com

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                    • D
                      Dashrender
                      last edited by

                      Why will these things go away when you leave the POP3 provider? You should own the DNS solution, not the POP3 provider.

                      If you're logging into Network Solutions and see this, then you probably have access to change what you need to change.

                      Who are you buying O365 from? If they are not providing this type of support for you included in the move, I'd seriously consider going with another firm. I'm pretty sure that NTG will help you with all of this as an included service, but perhaps @Minion-Queen will correct me.

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                      • G
                        garak0410 @Dashrender
                        last edited by

                        @Dashrender said:

                        Why will these things go away when you leave the POP3 provider? You should own the DNS solution, not the POP3 provider.

                        If you're logging into Network Solutions and see this, then you probably have access to change what you need to change.

                        Who are you buying O365 from? If they are not providing this type of support for you included in the move, I'd seriously consider going with another firm. I'm pretty sure that NTG will help you with all of this as an included service, but perhaps @Minion-Queen will correct me.

                        Those above domain and DNS settings are in the POP3 providers control panel...I should be able to easily add this to my settings with Network Solutions, correct?

                        Let me double check with the vendor I purchased this from...I know they quoted $5,000 for help but that may have been physical help here with Outlook profiles and such.

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                        • G
                          garak0410
                          last edited by garak0410

                          This is what they provide:

                          O365 complementry support.png

                          I actually scheduled the hour training for tomorrow, so hopefully, a lot of these DNS/MS issues will get ironed out. 🙂

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                          • D
                            Dashrender
                            last edited by

                            WoW.. I love the 'value' they put on those services - what a load!

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                            • D
                              Dashrender @garak0410
                              last edited by

                              @garak0410 said:

                              Very good info guys and as Scott says, good "knowledge base" info.

                              Let me digress for a second...because I may end up needing help here...

                              Our domain name is registered with Network Solutions and is currently pointed to our POP3 provider who also hosts our webpage. The webpage actually has a pointer to our WIX page, which we have set in the POP3 providers control panel. So when the POP3 provider shuts down all of our services, do I simply point the domain to the Wix page or will this be a little more complicated with the MX records and such? Thanks...

                              This old post tells me that your DNS provider is really your POP3 provider, not Network Solutions. Which is it? If Network Solutions is pointing to your POP3, then you should change that to either Network Solutions or another provider that you have greater control of first (Scott suggests CacheCade - which is free for a low end account). This will take upwards of 3 days to propagate throughout the internet (but could be far less).

                              Once you move your DNS, then you can start on confirming the ownership with MS for O365.

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                                garak0410 @Dashrender
                                last edited by

                                @Dashrender said:

                                @garak0410 said:

                                Very good info guys and as Scott says, good "knowledge base" info.

                                Let me digress for a second...because I may end up needing help here...

                                Our domain name is registered with Network Solutions and is currently pointed to our POP3 provider who also hosts our webpage. The webpage actually has a pointer to our WIX page, which we have set in the POP3 providers control panel. So when the POP3 provider shuts down all of our services, do I simply point the domain to the Wix page or will this be a little more complicated with the MX records and such? Thanks...

                                This old post tells me that your DNS provider is really your POP3 provider, not Network Solutions. Which is it? If Network Solutions is pointing to your POP3, then you should change that to either Network Solutions or another provider that you have greater control of first (Scott suggests CacheCade - which is free for a low end account). This will take upwards of 3 days to propagate throughout the internet (but could be far less).

                                Once you move your DNS, then you can start on confirming the ownership with MS for O365.

                                Sorry, I guess things get lose in the thread or I am not explaining it clearly. Here is a repost from above:

                                Our DNS is at Network Solutions. It lists all 4 of our owned domain names (though we just use the one for everything.) All 4 domain names point back to our current POP3/IMAP provider and website host. At the POP3/website provider, it has a ton of entries that cover Name, TTL, Class, Type, Record. When we leave the POP3 email provider, all of that will go away.

                                Under the name heading, we have things like:

                                domainname.com
                                localhost.domainname.com
                                mail.domainname.com
                                www.domainname.com
                                ftp.domainname.com
                                cpanel.domainname.com
                                whm.domainname.com
                                webmail.domainname.com
                                webdisk.domainname.com
                                autoconfig.domainname.com
                                autodiscover.domainname.com

                                Most of these are configured with 14400 TTL, are with the CLASS IN, and TYPE A. The main.domainname and webmail.domainname are CNAME's. Most records are to a specified IP address with the CNAME's going to the domainname.com

                                So, network solutions is our registrar...however, with our POP3 provider, in their control panel, we have the options for setting the Name, TTL, Class, Type, Record.

                                I pray I am explaining what you were asking...LOL.

                                Basically, I want nothing to do with the POP3 provider come the day I update the MX records and go live with 0365.

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                                • G
                                  garak0410 @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  WoW.. I love the 'value' they put on those services - what a load!

                                  Except for this "hour training" I get, yeah, no real value...and they couldn't schedule it until Wednesday either and I wanted to get going on this TODAY... 😞

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                                  • D
                                    Dashrender
                                    last edited by

                                    garak, can you post a screenshot from Network solutions, you can blackout the exact domain names and IP addresses.

                                    That will give me a good start to see if we are on the same page.

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                                    • G
                                      garak0410 @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      garak, can you post a screenshot from Network solutions, you can blackout the exact domain names and IP addresses.

                                      That will give me a good start to see if we are on the same page.

                                      Here are my current options on Network Solutions, the domain registrar...

                                      dns01.jpg

                                      All of the pointers point to our POP3/Website provider.

                                      And these are the advanced DNS options on the POP3 provider site:

                                      dns02.jpg

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                                      • D
                                        Dashrender
                                        last edited by

                                        You need to start by moving your DNS to another provider. You can simply move them back to network solution if you like, Click on the Manage buttons I've circled below:
                                        1.JPG

                                        When I click on Manage on one of my Network Solutions accounts I see the following:
                                        2.JPG

                                        Now I click on Change where my Domain Points and I get this

                                        3.JPG

                                        If I pick what I have labeled as 1:
                                        4.JPG
                                        Only choose this if you have already setup another provider to be your DNS provider on the web (such as CacheCade) Otherwise choose option 2

                                        For option 2:
                                        5.JPG

                                        You will now have Network Solutions provide your DNS for you. Once you accept this page, you'll need to create all of the records you saw on your POP3 control panel.

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                                        • S
                                          scottalanmiller
                                          last edited by

                                          As always I highly recommend that DNS not be tied to a Registrar. The system is designed to protect you and putting the two together eliminates a critical separation of duties.

                                          Given that better DNS providers are free, why use the registrar?

                                          My recommendation is CloudFlare.

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                                          • G
                                            garak0410 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            As always I highly recommend that DNS not be tied to a Registrar. The system is designed to protect you and putting the two together eliminates a critical separation of duties.

                                            Given that better DNS providers are free, why use the registrar?

                                            My recommendation is CloudFlare.

                                            Reviewing the recent posts and CloudFlare as well.

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