Exchange Online Migration From POP3
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The bad news is there is an O365 outage of sorts and I may be affected:
Current Status: Engineers have determined that by design, an automated recovery feature took the appropriate action to restore service health. Engineering are monitoring service health at this time.
Customer Impact: Affected customers may be unable to access the Exchange Online service.
Incident Start Time: Monday, August 25, 2014 at 2:30 PM UTC
Next Update: Monday, August 25, 2014 at 5:30 PM UTC
I have about 5-6 users who cannot send/receive emails right now...at first, I thought it may be the sync with their PST's I imported. Now, I wonder if it is this issue.
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@garak0410 said:
I have about 5-6 users who cannot send/receive emails right now...at first, I thought it may be the sync with their PST's I imported. Now, I wonder if it is this issue.
Can said users open outlook and does it say connected? If so, you are not affected.
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What about OWA? can they log in via the web?
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Any luck testing OWA?
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Yes...OWA is showing email collection and syncing of folders...
UPDATE - Most of these users were good this morning. The one with the huge PST file I had to stop, create a new profile and then he received yesterdays emails but it then began again the UPDATING INBOX and he can't receive emails for now. OWA is the workaround but patience is running thin.
I have another user who is having hit and miss reception (again on his desktop Outlook) and one who had this problem yesterday but it cleared up, the problem is back. Again, works on OWA and his phone but not his desktop Outlook.
The hit and miss user...he has Exchange configured on his Surface RT and it is receiving fine but that inbox is not updated/sync with his desktop version.
But I guess the best news, everyone else seems good but I am starting to wonder if there may be more problems.
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Those people who are having problems (besides the one whom you are still trying to upload his PST into O365) do they still have a PST attached to their Outlook profile?
If so, try removing that connection (assuming their PST is already uploaded, they shouldn't need it any more) and delete the POP3 connection as well.
Or, even easier, just delete their current Outlook profile, and simply make a brand new Outlook profile only containing the connection to O365.
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@Dashrender said:
Those people who are having problems (besides the one whom you are still trying to upload his PST into O365) do they still have a PST attached to their Outlook profile?
If so, try removing that connection (assuming their PST is already uploaded, they shouldn't need it any more) and delete the POP3 connection as well.
Or, even easier, just delete their current Outlook profile, and simply make a brand new Outlook profile only containing the connection to O365.
I am thinking it is just large PSTs, lack of bandwidth and the such. But why people who worked fine yesterday are struggling today, not sure. But we are sitting at 98% of people working, no lost e-mails or downtime which is pretty dang good.
I told these last few users to leave Outlook open, let it update and use OWA for now...best I can do.
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OWA experience has "sucked' said the users forced to use it...sigh...don't you really hate IT sometimes?
"I do and do and do for you kids and this is the thanks I get!"
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@garak0410 said:
OWA experience has "sucked' said the users forced to use it...sigh...
The OWA experience in Office 365 is almost identical to Outlook 2013.
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@JaredBusch said:
@garak0410 said:
OWA experience has "sucked' said the users forced to use it...sigh...
The OWA experience in Office 365 is almost identical to Outlook 2013.
I agree.... they don't...
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@JaredBusch said:
@garak0410 said:
OWA experience has "sucked' said the users forced to use it...sigh...
The OWA experience in Office 365 is almost identical to Outlook 2013.
It is what I use every day. I find it generally better, actually.
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@scottalanmiller I like full one outlook better but I'm liking OWA for 2013/Office 365 pretty well so far. In 2010 I hated OWA.
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Each version makes big strides in OWA functionality. 2013 is web based across the board, just different interfaces.
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Yeah. I think it was 2007 that only really support IE, everything else only got the Lite version which was utter crap.
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@thecreativeone91 said:
Yeah. I think it was 2007 that only really support IE, everything else only got the Lite version which was utter crap.
That was back in the era when eWeek ran their article that said that Zimbra's web interface and passed the quality of the Outlook fat client!
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@garak0410 said:
OWA experience has "sucked' said the users forced to use it...sigh...
I'd be interested to know what they think sucks about it given that it is almost identical to Outlook. The only thing I can think of is the lack of new e-mail notifications (not that this is a feature of Outlook that I value).
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You can likely switch them to it and see if they actually notice. Don't announce it. Likely they can't tell.
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We are down to just one user who is getting delayed / no emails...the one with 35,000+ in the inbox alone...it is still syncing...everyone else is FINALLY fully synced. He is still grumbling about OWA but to put it nicely, he should have organized his inbox more through the years...
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Lol yeah that is a few too many emails.
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I want to give a BIG Thank You to everyone in this thread who helped me make this a smashing success (unless something is waiting to creep up on us.) Beyond the long sync time for a few users, no major issues at all. A few people still had the old IMAP/POP3 account on their phone and it would occasionally bounce off it and not get sent but nothing major for sure...
I couldn't have done it with out everyone and I am very grateful.
I only have one issue left and that is duplicate calendar reminders...got a user who is getting them and cannot figure out why...he only has one calendar attached to his profile...I tried outlook /cleanreminders and it didn't help...suggestions?
