Solved Windows 10 Reboots
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Got a Windows 10 Pro PC that has been rebooting randomly through out the last month or so 3x at a time .
What i mean by that is it will reboot 3 times, then be good for maybe 10 hours and do it again.
We updated active hours and now it doesn't do it during the day, for the most part.
Still reboots randomly through out the day (when he did a "refresh" of the POS to update new data. )System logs only say that the PC rebooted - for the 3, no other information at those times.
I unflagged "automatically restart" in system> advance settings> startup and recovery.
Still rebooting after ours 3 times.
I'm very confused with this issue.
Any ideas?
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So it was not a windows issue - It was the software running two or more instances of our mobile software at one time after a refresh.
What was happening was the software would restart, then try to open 2 or more at the same time causing the system to error and restart to try to clear it it's self.
Made changes to the settings in the system config files and have tested with 3 different refreshes today - It has not rebooted once.
Thanks for all the help with figuring this one out. I think i've gained a wealth of knowledge from this thread. -
Screen shot of one of the common
errorsI get:
https://i.imgur.com/CrYpo37.pngedit This is the event that I am seeing when the PC reboots.
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@WrCombs said in Windows 10 Reboots:
Screen shot of one of the common errors I get:
https://i.imgur.com/CrYpo37.pngThat's not an error
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@Obsolesce said in Windows 10 Reboots:
@WrCombs said in Windows 10 Reboots:
Screen shot of one of the common errors I get:
https://i.imgur.com/CrYpo37.pngThat's not an error
OK.
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ran this
powercfg /systempowerreport
in that I get this: -
A/V / driver issue?
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@Obsolesce said in Windows 10 Reboots:
A/V / driver issue?
I have no idea what that is.
I googled it and it was talking about a self driving car.
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@WrCombs said in Windows 10 Reboots:
@Obsolesce said in Windows 10 Reboots:
A/V / driver issue?
I have no idea what that is.
I googled it and it was talking about a self driving car.
scratch that.
I'm not sure if that could be causing it. -
@Obsolesce said in Windows 10 Reboots:
A/V / driver issue?
I decided to check the windows updates - I saw on another page that Was there problem.
here is what I see. -
@WrCombs said in Windows 10 Reboots:
@Obsolesce said in Windows 10 Reboots:
A/V / driver issue?
I decided to check the windows updates - I saw on another page that Was there problem.
here is what I see.Try to install it and see if it Reboots
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Could the BIOS be shutting down the computer? trying to get into a low power state to aggressively?
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@Dashrender said in Windows 10 Reboots:
Could the BIOS be shutting down the computer? trying to get into a low power state to aggressively?
Maybe I'll check that next if this doesn't fix it.
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What hardware is it?
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@Obsolesce said in Windows 10 Reboots:
@WrCombs said in Windows 10 Reboots:
@Obsolesce said in Windows 10 Reboots:
A/V / driver issue?
I decided to check the windows updates - I saw on another page that Was there problem.
here is what I see.Try to install it and see if it Reboots
during install It says it's pending Download,. fails, and now is downloading.
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@wrx7m said in Windows 10 Reboots:
What hardware is it?
I think this is one of our Nobilis PC's . Off top of my head im not exactly sure.
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Ran updates and restarted the PC, since then it's rebooted twice..
same issue..
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@WrCombs said in Windows 10 Reboots:
Ran updates and restarted the PC, since then it's rebooted twice..
same issue..
Does it still happen while in safe mode?
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@black3dynamite said in Windows 10 Reboots:
@WrCombs said in Windows 10 Reboots:
Ran updates and restarted the PC, since then it's rebooted twice..
same issue..
Does it still happen while in safe mode?
Im remote only right now.
This site is like 3 hours away from me, so I have no way of testing that. -
https://i.imgur.com/mwLQC7V.png
This is what I see now in the system Events viewer.
https://i.imgur.com/Lc5TCQa.png
*edit *
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@WrCombs said in Windows 10 Reboots:
Ran updates and restarted the PC, since then it's rebooted twice..
same issue..
Update all drivers from the PC manufacturer to their latest Win10 drivers. If they don't have Win10 drivers, downgrade to 8.1 or 7, or but a new PC.
