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    KVM USB Wake Issues

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    keyboard video mouse connectpro kvm
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    • G I JonesG
      G I Jones
      last edited by scottalanmiller

      I'm having some issues with many of our KVM's not waking machines up. A full reset of the KVM is necessary to rectify the situation.

      I've tried Uninstalling/reinstalling USB drivers, adjusting the settings for USB sleep and the like in Power settings, but no success.

      One of the computers is not allowed to have the sleep settings adjusted because of security stuff, so that's not an option.

      I've read about the issue being linked to our KVM's being emulated instead of Dynamic Device Mapping?

      Is anyone out there using ConnectPro KVM's? With the presence of DDM, do they truly not have this issue?

      With the issue being re-enumeration of USB ports, I'm wondering if anyone out there has written a computer wake re-enumeration script or anything fancy to deal with this issue. Please if anyone knows of such a thing or a possible workaround let me know. Going to play around in Windows Task Scheduler for a bit and see if anything is possible that way...

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Have not used a KVM in well over a decade, I'm afraid.

        G I JonesG 1 Reply Last reply Reply Quote 1
        • G I JonesG
          G I Jones @scottalanmiller
          last edited by

          @scottalanmiller Elaborate if you would, kind sir.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            I've had this same issue in Fedora 29 workstation. I cant seem to remember it being an issue before the upgrade to 29. Although, it is a weird issue and my VMs are just used for testing so I cannot say for sure.

            I have had them just show black screens and not wake up at least 20 different times where I had to do a hard reset. I wish I had more info, but these are just test boxes so I havent cared too much.

            Sorry I was no help 😕

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @IRJ
              last edited by

              @IRJ said in KVM USB Wake Issues:

              I've had this same issue in Fedora 29 workstation. I cant seem to remember it being an issue before the upgrade to 29. Although, it is a weird issue and my VMs are just used for testing so I cannot say for sure.

              I have had them just show black screens and not wake up at least 20 different times where I had to do a hard reset. I wish I had more info, but these are just test boxes so I havent cared too much.

              Sorry I was no help 😕

              I think you are talking about KVM Virtualization, I think @G-I-Jones is talking about KVM as in keyboard / video / mouse extenders and switches.

              IRJI 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @G I Jones
                last edited by

                @G-I-Jones said in KVM USB Wake Issues:

                @scottalanmiller Elaborate if you would, kind sir.

                Assuming you mean the old KVM (keyboard switch) not KVM the virtualization, that's not something I've used since 2003 or so, and even then it was on legacy 1990s gear. Always used built in OOB management since right around 2001.

                1 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  This is a ConnectPro KVM

                  http://www.connectpro.com/images/ur14pro.jpg

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @G I Jones
                    last edited by

                    @G-I-Jones said in KVM USB Wake Issues:

                    A full reset of the KVM is necessary to rectify the situation.

                    This suggests that the issue is with the ConnectPro and not the computers. Can you patch the ConnectPro itself?

                    G I JonesG 1 Reply Last reply Reply Quote 0
                    • G I JonesG
                      G I Jones @scottalanmiller
                      last edited by G I Jones

                      @scottalanmiller we don't use ConnectPro, we use Trendnet TK-214i's. I only mentioned ConnectPro because as I understand, they pretty much run the DDM game. Forget I asked though because after some product reviews, and a look at the price tags, it wasn't going to happen even in the worse case scenario.

                      I figured out that the CAC reader keyboards were present in every case so I've done away with those for the people affected most frequently by it. So far so good, but time will tell.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @G I Jones
                        last edited by

                        @G-I-Jones said in KVM USB Wake Issues:

                        Trendnet TK-214i

                        Little two port KVMs? Why? Why not use remote access like Screen Connect or MeshCentral? or RDP, etc...

                        G I JonesG 1 Reply Last reply Reply Quote 0
                        • G I JonesG
                          G I Jones @Dashrender
                          last edited by

                          @Dashrender separate networks. (gov/commercial)

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @G I Jones
                            last edited by

                            @G-I-Jones said in KVM USB Wake Issues:

                            @Dashrender separate networks. (gov/commercial)

                            Ug! LOL

                            1 Reply Last reply Reply Quote 0
                            • stacksofplatesS
                              stacksofplates
                              last edited by

                              We constantly had issues with them switching between PCs. Our solution was mainly to give dual monitors and the KVM only switched keyboard and mouse. So we bought cheap tripplite ones.

                              1 Reply Last reply Reply Quote 1
                              • 1
                                1337
                                last edited by 1337

                                I've never seen that problem and I've used plenty of KVMs.

                                Does it work the way it should without the KVM switch in between? Then I think your KVMs are probably sh*te.

                                1 Reply Last reply Reply Quote 0
                                • 1
                                  1337 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in KVM USB Wake Issues:

                                  Assuming you mean the old KVM (keyboard switch) not KVM the virtualization, that's not something I've used since 2003 or so, and even then it was on legacy 1990s gear. Always used built in OOB management since right around 2001.

                                  So that's the story on how you became a java expert 😉

                                  1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in KVM USB Wake Issues:

                                    @IRJ said in KVM USB Wake Issues:

                                    I've had this same issue in Fedora 29 workstation. I cant seem to remember it being an issue before the upgrade to 29. Although, it is a weird issue and my VMs are just used for testing so I cannot say for sure.

                                    I have had them just show black screens and not wake up at least 20 different times where I had to do a hard reset. I wish I had more info, but these are just test boxes so I havent cared too much.

                                    Sorry I was no help 😕

                                    I think you are talking about KVM Virtualization, I think @G-I-Jones is talking about KVM as in keyboard / video / mouse extenders and switches.

                                    LOL oops

                                    1 Reply Last reply Reply Quote 0
                                    • IRJI
                                      IRJ
                                      last edited by

                                      Why can't sleep be disabled, and they just be set to lock after 5 minutes of inactivity?

                                      G I JonesG scottalanmillerS 2 Replies Last reply Reply Quote 1
                                      • G I JonesG
                                        G I Jones @IRJ
                                        last edited by

                                        @IRJ I know right. The powers that be on the gov network said they won't allow it.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IRJ
                                          last edited by

                                          @IRJ said in KVM USB Wake Issues:

                                          Why can't sleep be disabled, and they just be set to lock after 5 minutes of inactivity?

                                          Yeah, sleep is so often such a problem.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @G I Jones
                                            last edited by

                                            @G-I-Jones said in KVM USB Wake Issues:

                                            @IRJ I know right. The powers that be on the gov network said they won't allow it.

                                            The upside then, is, that you have someone to blame and say "this is how it works, this was their decision to have this issue." Wash hands, walk away.

                                            1 Reply Last reply Reply Quote 2
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