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    Office Documents randomly becoming Read-Only

    IT Discussion
    office users issue troubleshooting read-only
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    • D
      DustinB3403
      last edited by

      Issue: Numerous users have reported working on a file for any given period of time, when randomly the file (word, excel, ppt) becomes Read-Only.

      All documents are reportedly local to the user (in their profile, desktop, documents).

      Sleep doesn't appear to be the cause as users can be actively working in a document and it'll become read-only.

      Office version 1810

      Nothing I've been able to find applies, and the most currently reported case of this is for things I've already troubleshoot. Sleep, disable OneDrive auto save, AV issue etc.

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      • B
        black3dynamite
        last edited by

        Windows 10 update?

        D 1 Reply Last reply Reply Quote 0
        • D
          DustinB3403 @black3dynamite
          last edited by

          @black3dynamite performed, could likely run them again though.

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          • B
            black3dynamite
            last edited by

            What about the Mac users, any of them having the same issue?

            D 1 Reply Last reply Reply Quote 0
            • D
              DustinB3403 @black3dynamite
              last edited by

              @black3dynamite None that have reported it, appears to be a Windows only type of issue at the moment.

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              • B
                black3dynamite
                last edited by

                Still get read only when using the app in safe mode?
                https://support.office.com/en-us/article/Open-Office-apps-in-safe-mode-on-a-Windows-PC-dedf944a-5f4b-4afb-a453-528af4f7ac72

                D 1 Reply Last reply Reply Quote 1
                • D
                  DustinB3403 @black3dynamite
                  last edited by

                  @black3dynamite That I haven't tried. It's worth a check!

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