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    Send to mail recipient errors in Windows 10 1709

    IT Discussion
    fall creators update 2017 windows 10 1709
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    • JaredBuschJ
      JaredBusch
      last edited by

      In excel, click share, send as attachment. Get error. Multiple versions of office.

      Has anyone else experienced this?

      https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/creator-update-excel-2016-general-mail-failure/07c820b6-3f5c-4a2d-bc2c-a051ec1effbf?auth=1

      1 Reply Last reply Reply Quote 2
      • JaredBuschJ
        JaredBusch
        last edited by

        It is not just a problem with Excel, but easy to duplicate there.

        Repairing Office resolves the issue, but FFS that would be painful in a larger network.

        dbeatoD 1 Reply Last reply Reply Quote 4
        • DashrenderD
          Dashrender
          last edited by

          Thanks for posting - I did not experience the issue though.

          1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @JaredBusch
            last edited by

            @jaredbusch said in Send to mail recipient errors in Windows 10 1709:

            It is not just a problem with Excel, but easy to duplicate there.

            Repairing Office resolves the issue, but FFS that would be painful in a larger network.

            I had an Spicehead that had this issue before and recreating the user profile worked. On my devices it hasn't happened so no I got at test it.

            1 Reply Last reply Reply Quote 0
            • Mike DavisM
              Mike Davis
              last edited by

              I usually get a ticket about attaching invoices in QuickBooks. To troubleshoot, I drop back to Word and try to "send as Attachment". If that fails with the same error, I know that the Office install has become corrupt and a reinstall of Office fixes it. I'm not sure what causes it. I have one network where I have three identical machines running the same version of Office, etc, same WSUS server and it doesn't happen to all at the same time, so I have ruled out a bad update from Microsoft.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                We have had multiple versions of Office affected by this on multiple computers.

                1 Reply Last reply Reply Quote 0
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