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    PBX Question

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    • DashrenderD
      Dashrender
      last edited by

      @jmoore said in PBX Question:

      insists that i do it because I have already done a lot of general work for him including his computer system and audio/video

      Following JB's guide here on ML you can get this up and running in under a day.

      jmooreJ 1 Reply Last reply Reply Quote 1
      • coliverC
        coliver
        last edited by

        3 phones? I think voip.ms has an option for this. @JaredBusch knows a bit more.

        Questions:
        Is this something I can figure out and do in a month's time?

        Yes, with 3 phones you could probably get this up in running a a week or less.

        What all do I need to consider?

        Consider getting in touch with @JaredBusch or @NTG. They each (I believe) do hosted VoIP and could easily get this done in your time frame. They also have the expertise that you might be lacking.

        How does the monthly fees for him work in the future after he has been set up?

        He would most likely have a monthly fee per DID as well as a monthly hosting fee. Outside of that he would be charged usage obviously.

        Will there likely be support to do eventually when and if things break?

        Maybe? It depends how you go. Hosting it yourself you'll have to monitor updates and manage the server itself.

        Anything else I need to know from those experienced with this?

        Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

        EddieJenningsE 1 Reply Last reply Reply Quote 2
        • EddieJenningsE
          EddieJennings @coliver
          last edited by

          Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

          Or take on the challenge and create a learning opportunity, but know if you go that route, it'll take longer to get setup and be a challenge to support rather than just hiring a Jared or NTG as resommended.

          DashrenderD jmooreJ 2 Replies Last reply Reply Quote 1
          • DashrenderD
            Dashrender
            last edited by

            The issue I wonder about is the cost of on going maintenance.

            Typical monthly maintenance on this should be 1 hour (maintenance not add/changes/removes). 1 hour consulting time is typically $100+/hr. So before we even look at the SIP trunk costs, you're likely at $102.50 (assuming a Vultr instance of $2.50/month).

            You can setup a three phone getup from Dialpad for $60/month all call mins included.

            So unless JB comes in here and says - nah, you don't need to do maintenance but once a quarter, you'll save money going another route.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @EddieJennings
              last edited by

              @eddiejennings said in PBX Question:

              Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

              Or take on the challenge and create a learning opportunity, but know if you go that route, it'll take longer to get setup and be a challenge to support rather than just hiring a Jared or NTG as resommended.

              This is fine as long as the customer understands the potential issues. But from a finance side, it's really likely not worth it to the business assuming they are paying you an hourly rate to setup and manage it.

              EddieJenningsE 1 Reply Last reply Reply Quote 0
              • EddieJenningsE
                EddieJennings @Dashrender
                last edited by

                @dashrender said in PBX Question:

                @eddiejennings said in PBX Question:

                Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

                Or take on the challenge and create a learning opportunity, but know if you go that route, it'll take longer to get setup and be a challenge to support rather than just hiring a Jared or NTG as resommended.

                This is fine as long as the customer understands the potential issues. But from a finance side, it's really likely not worth it to the business assuming they are paying you an hourly rate to setup and manage it.

                I agree. A middle ground, if his friend insists that OP be the one who's in charge of it, could be for the OP to contract out someone to design / implement, then he just manage it.

                DashrenderD 1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender @EddieJennings
                  last edited by

                  @eddiejennings said in PBX Question:

                  @dashrender said in PBX Question:

                  @eddiejennings said in PBX Question:

                  Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

                  Or take on the challenge and create a learning opportunity, but know if you go that route, it'll take longer to get setup and be a challenge to support rather than just hiring a Jared or NTG as resommended.

                  This is fine as long as the customer understands the potential issues. But from a finance side, it's really likely not worth it to the business assuming they are paying you an hourly rate to setup and manage it.

                  I agree. A middle ground, if his friend insists that OP be the one who's in charge of it, could be for the OP to contract out someone to design / implement, then he just manage it.

                  Yep - @JaredBusch or @NTG could probably do it for cheaper than $60/month. and that will include maintenance, since the economy scale works in the client's favor.

                  JaredBuschJ 1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @dashrender said in PBX Question:

                    @eddiejennings said in PBX Question:

                    @dashrender said in PBX Question:

                    @eddiejennings said in PBX Question:

                    Don't do this on your own if you haven't done it before (and even then) it's simple to setup but can be a pain to support in the long run.

                    Or take on the challenge and create a learning opportunity, but know if you go that route, it'll take longer to get setup and be a challenge to support rather than just hiring a Jared or NTG as resommended.

                    This is fine as long as the customer understands the potential issues. But from a finance side, it's really likely not worth it to the business assuming they are paying you an hourly rate to setup and manage it.

                    I agree. A middle ground, if his friend insists that OP be the one who's in charge of it, could be for the OP to contract out someone to design / implement, then he just manage it.

                    Yep - @JaredBusch or @NTG could probably do it for cheaper than $60/month. and that will include maintenance, since the economy scale works in the client's favor.

                    FreePBX can be setup and left unattended and still be getting updated. But only if you buy the Sysadmin pro module.

                    That module runs the "firmware" update automatically if you choose. And the Firmware update process updates the OS and the modules.

                    It happens much slower than module updates and OS updates but it can work.

                    That said, I would never recommend that.

                    FreePBX 14 now has an updater function (free) that updates the OS and Modules.

                    So an instance of FreePBX can now be maintenance free from an IT perspective if you trust these processes.

                    1 Reply Last reply Reply Quote 2
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      For a 3 phone office, I would go direct to VoIP.ms and not bother with FreePBX.

                      $1/month for the DID
                      $1.50/month for e911
                      $0.01/minute for usage.

                      I mean I would be happy to set something like this up on Vultr and such, but I don't work free. It takes a couple hours to do it right and make sure all bits are done right. So he'd be paying me a minimum of $300 to $450 to set it up.

                      And honestly the backend time (accounting, billing, contract, etc) to setup a new client for a once off $450 is arguably not worth it.

                      jmooreJ 1 Reply Last reply Reply Quote 4
                      • jmooreJ
                        jmoore @Dashrender
                        last edited by

                        @dashrender Just got home. Ok thanks Dashrender. So at least not horrible and sounds doable after a week or 3

                        1 Reply Last reply Reply Quote 0
                        • jmooreJ
                          jmoore @EddieJennings
                          last edited by

                          @eddiejennings I would like the learning opportunity and doing it for a buddy on a real small scale seems the best time to do that.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • jmooreJ
                            jmoore @JaredBusch
                            last edited by

                            @jaredbusch Ok thanks a lot Jared for the advice.

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @jmoore
                              last edited by

                              @jmoore said in PBX Question:

                              @eddiejennings I would like the learning opportunity and doing it for a buddy on a real small scale seems the best time to do that.

                              If you want the experience, then setting up a FreePBX instance is a great choice.

                              DashrenderD 1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @jaredbusch said in PBX Question:

                                @jmoore said in PBX Question:

                                @eddiejennings I would like the learning opportunity and doing it for a buddy on a real small scale seems the best time to do that.

                                If you want the experience, then setting up a FreePBX instance is a great choice.

                                Sure, this is a great choice for everyone, as long as you aren't charging the client for the time. Remember - he's a business, and as such should be making smart financial decisions. Having you do it, and him paying you to to do it doesn't seem like a smart financial decision for previously stated reasons.

                                jmooreJ 1 Reply Last reply Reply Quote 0
                                • jmooreJ
                                  jmoore @Dashrender
                                  last edited by

                                  @dashrender Yeah I agree with that. I think I will offer to do it for free this time and explain to him its a learning opportunity for me.

                                  1 Reply Last reply Reply Quote 2
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