Solved Issue installing Korora
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@matteo-nunziati said in Issue installing Korora:
compare the pkg flow to debian stable or centos, it is quite similar in LTS, while standard Ubuntu litterally kills you with a ton of updates.
I appreciate that there are lots of updates in supported Ubuntu, but that's because they are fixing things
Ubuntu LTS is the opposite of CentOS. That's exactly what I'm comparing against.
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@matteo-nunziati said in Issue installing Korora:
Centos has not enough packages unless you activate third party repos, debian is too fast (basically and upgrade every 2 years), Ubuntu LTS blends. I'm now curious about Opensuse Leap.
Ubuntu LTS does not blend. I think you are looking purely at "release speed" and ignoring "support". The two have to be seen together. CentOS and Leap are long term supported products. Ubuntu LTS has that in its name, but is totally different in how it is supported. The "release speed" of Ubuntu tracks Debian, but it is not fully supported / patched for that duration, so it isn't comparable to CentOS which is fully supported throughout its lifetime.
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@matteo-nunziati said in Issue installing Korora:
BTW, I think we two are thinking about stability in a different way. You think, correctly, at it as system stability: avoid bugs that cause chrashes and races and so in the OS behaviour, having the best level of functionality a piece of software can give.
I think about stability as a coder: avoid ABI/API changes, interpreter major version bumps and so. just get security fixes and forget the platform for 5 years.
I use Ubuntu mostly as a platform to deploy my applications. So I think I'm interested in LTS mostly because it tends to not break API/API/interpreters (thinking about moving from python 2.7 to 3.5 or even 3.5 to 3.6 - on a minor note).Yes, I'm talking primarily about support but support blended with change rate. Slow change rate without support is pointless. One is only useful with the other. If you don't care about support, then YOU determine the change rate. If you want Fedora to have a slow change rate, just stop updating it. It's only change rate + support that matters because it is only when you want things patched that the change rate affects you.
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@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Seriously, Debian bug fix policy is really close to the one of Ubuntu (well you would rather say the opposite) and Debian is by no means a weak distro.
Debian refuses to fix bugs in their mainline product and just leaves them? By definition, that's what makes Ubuntu LTS weak, that they don't resolve critical stability issues and only push those (when they are big) to the current releases. I've never heard Debian spoken of as being like that in any way whatsoever. Totally the opposite from what I know of Debian and Ubuntu. Debian is famous for stability, not for ignoring stability issues (Ubuntu does not ignore them, but LTS does.)
follow this thread on debian mailing list (really short)
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@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Centos has not enough packages unless you activate third party repos, debian is too fast (basically and upgrade every 2 years), Ubuntu LTS blends. I'm now curious about Opensuse Leap.
Ubuntu LTS does not blend. I think you are looking purely at "release speed" and ignoring "support". The two have to be seen together. CentOS and Leap are long term supported products. Ubuntu LTS has that in its name, but is totally different in how it is supported. The "release speed" of Ubuntu tracks Debian, but it is not fully supported / patched for that duration, so it isn't comparable to CentOS which is fully supported throughout its lifetime.
Well, support != security fixes.
I mind about the latter. not support. nor fixes in non security bugs.
OK, I agree with Linus Torvalds when he say in the end bugs are bugs, but security has some legal implications too...
Centos has support AND security fixes. both security and stability. Ubuntu has just one. Leap does strange things, actually. -
@matteo-nunziati said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Centos has not enough packages unless you activate third party repos, debian is too fast (basically and upgrade every 2 years), Ubuntu LTS blends. I'm now curious about Opensuse Leap.
Ubuntu LTS does not blend. I think you are looking purely at "release speed" and ignoring "support". The two have to be seen together. CentOS and Leap are long term supported products. Ubuntu LTS has that in its name, but is totally different in how it is supported. The "release speed" of Ubuntu tracks Debian, but it is not fully supported / patched for that duration, so it isn't comparable to CentOS which is fully supported throughout its lifetime.
Well, support != security fixes.
It does to most people in IT. When IT talks about support, security and stability fixes are what is normally meant by that term.
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@matteo-nunziati said in Issue installing Korora:
Ubuntu has just one.
Ubuntu LTS support... "Upgrade to current, we dont support LTS." That's their official statement for stability / race conditions.
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@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Ubuntu has just one.
Ubuntu LTS support... "Upgrade to current, we dont support LTS." That's their official statement for stability / race conditions.
Where?
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@stacksofplates said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Ubuntu has just one.
Ubuntu LTS support... "Upgrade to current, we dont support LTS." That's their official statement for stability / race conditions.
Where?
When you are a paying customer (investment bank) and need the boot process to work. If you are on LTS, this is what you get (real world, actually told this by Canonical support - LTS is just a name, only current gets supported for being fully working.)
Issue was a major race condition that made LTS literally useless.
The "support" process for LTS was to offer the explanation of what version to get to in order to get support. Had the LTS and the current overlapped (which it does 25% of the time) then we would have gotten the race condition addressed. But because the LTS was no longer the supported version (but it was the current LTS) it would not get fixed even though it meant that the system was non-viable
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@scottalanmiller said in Issue installing Korora:
@stacksofplates said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Ubuntu has just one.
Ubuntu LTS support... "Upgrade to current, we dont support LTS." That's their official statement for stability / race conditions.
Where?
When you are a paying customer (investment bank) and need the boot process to work. If you are on LTS, this is what you get (real world, actually told this by Canonical support - LTS is just a name, only current gets supported for being fully working.)
Issue was a major race condition that made LTS literally useless.
Ya that's not an official statement. And it's also Anecdotal. I know for a fact that Reddit still runs 12.04 and 14.04 for the support.
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I also don't think you can get support from Canonical on non LTS releases and I don't think you can use Landscape.
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@stacksofplates said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
@stacksofplates said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
@matteo-nunziati said in Issue installing Korora:
Ubuntu has just one.
Ubuntu LTS support... "Upgrade to current, we dont support LTS." That's their official statement for stability / race conditions.
Where?
When you are a paying customer (investment bank) and need the boot process to work. If you are on LTS, this is what you get (real world, actually told this by Canonical support - LTS is just a name, only current gets supported for being fully working.)
Issue was a major race condition that made LTS literally useless.
Ya that's not an official statement. And it's also Anecdotal. I know for a fact that Reddit still runs 12.04 and 14.04 for the support.
Yeah, lots of customers run old versions believing that they will get full support. This was Canonical stating their policy on LTS support.
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@stacksofplates said in Issue installing Korora:
I also don't think you can get support from Canonical on non LTS releases and I don't think you can use Landscape.
Canonical states the opposite - that full support is exclusive to the current release (which can overlap with LTS.)
We know for a fact that tons of places (including the bank in question) run LTS believing that the name means that they will get extra support. But Canonical's direct statement of their policy was very clearly the opposite. We can state what people do all we want, and yes it is anecdotal, but it was an anecdote of Canonical making an official policy statement to a paying customer as to what support policy is.
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Whether the written policy is to sell support or not, the action policy and the one given by Canonical was very clear and provable (they refused support because it was LTS.) If LTS is the reason that they give that you do not get support, and that is their official statement from corporate as to why customers must upgrade to retain their support, that's a very big deal.
The problem is is that we cannot realistically gain any meaningful evidence to the contrary. This included provable real world lack of support, and an official statement made by the vendor. Things like "companies run old software" don't mean that they are getting support for critical issues,only that they are paying for something. We don't know if they are hitting real bugs and need that support, we don't know if they are trying to use that support, we don't know if they are getting support when they try to use it.
See the dilemma? Unless we have evidence that someone ran into a truly epic stability issue in an LTS that was not current, was under LTS support, and got it fixed would we even have a suggestion that the Canonical former statement was not completely accurate. But even then, it's only suggestive. Because they might have only done it because it was a trivial fix or an upstream already handled it or it hit loads of people or whatever.
This is a case where one refusal of support is far more significant than thousands of provided supports... because what you are paying for with the support agreement is a guarantee. And if they ever refuse support, it means that no one got the guarantee. Just lots didn't need it.
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A similar example is insurance.
1,000 people buy insurance from one company. One of them has an accident and tries to file a claim. The insurance company says "sorry, we don't pay out, ever."
999 people we can use as examples of "they pay FOR insurance and they have no complaints." But we now that those cases aren't relevant because they didn't make claims. So that they paid for the purpose of being able to make a claim only tells us that they paid, not that they paid smartly. And that 999 didn't have problems only tells us that they didn't need to make a claim.
It's successfully getting support of a nature that falls under what support is paid for that is meaningful. Is it an isolated case? Absolutely. But it is one that includes the full example chain in a very unique way and one that includes an official statement as to why the standard support beliefs are myths. The examples of "lots of companies that run old systems" aren't important until we identify ones meeting all of the necessary criteria.
And in the real world, the insurance company will likely pay out super visible claims or super trivial ones to maintain a plausible facade. But an undisclosable, extremely large insurance claim they might deny knowing that their other customers will make the one important case look like an exception when it might be the rule.
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@scottalanmiller said in Issue installing Korora:
@stacksofplates said in Issue installing Korora:
I also don't think you can get support from Canonical on non LTS releases and I don't think you can use Landscape.
Canonical states the opposite - that full support is exclusive to the current release (which can overlap with LTS.)
We know for a fact that tons of places (including the bank in question) run LTS believing that the name means that they will get extra support. But Canonical's direct statement of their policy was very clearly the opposite. We can state what people do all we want, and yes it is anecdotal, but it was an anecdote of Canonical making an official policy statement to a paying customer as to what support policy is.
No. Canonical only supports LTS. Ubuntu will put out support updates for non-LTS. Two different things.
Also, again that's anecdotal evidence. If that were the case there would be people everywhere talking about how LTS isn't supported. But you are the only person saying this. I guarantee there are people that have used Canonical for actual support and have not run into this.
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@scottalanmiller said in Issue installing Korora:
Whether the written policy is to sell support or not, the action policy and the one given by Canonical was very clear and provable (they refused support because it was LTS.) If LTS is the reason that they give that you do not get support, and that is their official statement from corporate as to why customers must upgrade to retain their support, that's a very big deal.
Again, you can't prove this. It's just you saying this happened on some release of Ubuntu. This is like me saying that Red Hat told me to use Fedora the other day.
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@scottalanmiller said in Issue installing Korora:
A similar example is insurance.
1,000 people buy insurance from one company. One of them has an accident and tries to file a claim. The insurance company says "sorry, we don't pay out, ever."
999 people we can use as examples of "they pay FOR insurance and they have no complaints." But we now that those cases aren't relevant because they didn't make claims. So that they paid for the purpose of being able to make a claim only tells us that they paid, not that they paid smartly. And that 999 didn't have problems only tells us that they didn't need to make a claim.
It's successfully getting support of a nature that falls under what support is paid for that is meaningful. Is it an isolated case? Absolutely. But it is one that includes the full example chain in a very unique way and one that includes an official statement as to why the standard support beliefs are myths. The examples of "lots of companies that run old systems" aren't important until we identify ones meeting all of the necessary criteria.
And in the real world, the insurance company will likely pay out super visible claims or super trivial ones to maintain a plausible facade. But an undisclosable, extremely large insurance claim they might deny knowing that their other customers will make the one important case look like an exception when it might be the rule.
But the problem here is, there is evidence everywhere that it's going on with the insurance companies. You are literally the only person I have ever seen say this about Canonical. Ever.
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@stacksofplates said in Issue installing Korora:
No. Canonical only supports LTS. Ubuntu will put out support updates for non-LTS. Two different things.
This is your personal statement. This is the exact opposite of what Canonical support both said AND did in the real world. Canonical themselves said that this is wrong. What means more than Canonical's own policy as to Canonical's policy?
We are literally discussing Canonical policy.
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@stacksofplates said in Issue installing Korora:
@scottalanmiller said in Issue installing Korora:
Whether the written policy is to sell support or not, the action policy and the one given by Canonical was very clear and provable (they refused support because it was LTS.) If LTS is the reason that they give that you do not get support, and that is their official statement from corporate as to why customers must upgrade to retain their support, that's a very big deal.
Again, you can't prove this. It's just you saying this happened on some release of Ubuntu. This is like me saying that Red Hat told me to use Fedora the other day.
So okay, so ALL examples are fake because they happen to people. That's the argument? That nothing is valid?
