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    RDS / Outlook interactions causing crashes?

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    • W
      wirestyle22
      last edited by wirestyle22

      What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

      My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

      A 1 Reply Last reply Reply Quote 0
      • A
        art_of_shred Banned @wirestyle22
        last edited by

        @wirestyle22 said in RDS / Outlook interactions causing crashes?:

        What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

        My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

        Keep in mind that the main office is more or less in a corn field, 5 miles outside a dinky town, and the only cellphone service there is via the wifi in the building. The ISP is the local phone company. On the other side, the location is outside a small city area, but at least on a road with a couple other businesses nearby. I'm getting those pings from a server at the main location pinging the router at the remote location. It's not always that bad, but we see it more than occasionally in that range.

        W 1 Reply Last reply Reply Quote 2
        • W
          wirestyle22 @art_of_shred
          last edited by wirestyle22

          @art_of_shred said in RDS / Outlook interactions causing crashes?:

          @wirestyle22 said in RDS / Outlook interactions causing crashes?:

          What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

          My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

          Keep in mind that the main office is more or less in a corn field, 5 miles outside a dinky town, and the only cellphone service there is via the wifi in the building. The ISP is the local phone company. On the other side, the location is outside a small city area, but at least on a road with a couple other businesses nearby. I'm getting those pings from a server at the main location pinging the router at the remote location. It's not always that bad, but we see it more than occasionally in that range.

          That is a really rough situation. Did you try to RDP into it from your own computer? Can you maintain a connection? Could be the ISP. Could also be a lack of memory to run all of that on the local workstations.

          1 Reply Last reply Reply Quote 0
          • A
            art_of_shred Banned @IRJ
            last edited by

            @IRJ said in RDS / Outlook interactions causing crashes?:

            @art_of_shred said in RDS / Outlook interactions causing crashes?:

            @IRJ said in RDS / Outlook interactions causing crashes?:

            I feel like part of the story is missing. Do you have any logs to prove this?

            Logs to prove what? That the RDS session is dropping out?

            So no errors just a dropped connection? That doesn't make sense

            The RDS server has these that seem likely to correspond to the drops:
            Windowss logs/System:

            A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

            W I 2 Replies Last reply Reply Quote 0
            • W
              wirestyle22 @art_of_shred
              last edited by wirestyle22

              @art_of_shred said in RDS / Outlook interactions causing crashes?:

              @IRJ said in RDS / Outlook interactions causing crashes?:

              @art_of_shred said in RDS / Outlook interactions causing crashes?:

              @IRJ said in RDS / Outlook interactions causing crashes?:

              I feel like part of the story is missing. Do you have any logs to prove this?

              Logs to prove what? That the RDS session is dropping out?

              So no errors just a dropped connection? That doesn't make sense

              The RDS server has these that seem likely to correspond to the drops:
              Windowss logs/System:

              A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

              That's a security check issue.

              Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

              A 1 Reply Last reply Reply Quote 1
              • I
                IRJ @art_of_shred
                last edited by

                @art_of_shred said in RDS / Outlook interactions causing crashes?:

                @IRJ said in RDS / Outlook interactions causing crashes?:

                @art_of_shred said in RDS / Outlook interactions causing crashes?:

                @IRJ said in RDS / Outlook interactions causing crashes?:

                I feel like part of the story is missing. Do you have any logs to prove this?

                Logs to prove what? That the RDS session is dropping out?

                So no errors just a dropped connection? That doesn't make sense

                The RDS server has these that seem likely to correspond to the drops:
                Windowss logs/System:

                A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                I knew there was something in the logs 😉

                D 1 Reply Last reply Reply Quote 2
                • D
                  Dashrender @IRJ
                  last edited by

                  @IRJ said in RDS / Outlook interactions causing crashes?:

                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                  @IRJ said in RDS / Outlook interactions causing crashes?:

                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                  @IRJ said in RDS / Outlook interactions causing crashes?:

                  I feel like part of the story is missing. Do you have any logs to prove this?

                  Logs to prove what? That the RDS session is dropping out?

                  So no errors just a dropped connection? That doesn't make sense

                  The RDS server has these that seem likely to correspond to the drops:
                  Windowss logs/System:

                  A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                  I knew there was something in the logs 😉

                  LOL nice.

                  1 Reply Last reply Reply Quote 0
                  • D
                    Dashrender
                    last edited by

                    Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                    I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      art_of_shred Banned @Dashrender
                      last edited by

                      @Dashrender said in RDS / Outlook interactions causing crashes?:

                      Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                      I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                      Gene?

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        Dashrender @art_of_shred
                        last edited by

                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                        @Dashrender said in RDS / Outlook interactions causing crashes?:

                        Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                        I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                        Gene?

                        Whoops.. I thought Gene started this thread - OK you just made Scott's point about some kind of tag that shows who the OP is 🙂

                        1 Reply Last reply Reply Quote 1
                        • A
                          art_of_shred Banned @wirestyle22
                          last edited by

                          @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                          @IRJ said in RDS / Outlook interactions causing crashes?:

                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                          @IRJ said in RDS / Outlook interactions causing crashes?:

                          I feel like part of the story is missing. Do you have any logs to prove this?

                          Logs to prove what? That the RDS session is dropping out?

                          So no errors just a dropped connection? That doesn't make sense

                          The RDS server has these that seem likely to correspond to the drops:
                          Windowss logs/System:

                          A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                          That's a security check issue.

                          Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                          Where is that? I can't find it anywhere...

                          I D 2 Replies Last reply Reply Quote 0
                          • I
                            IRJ @art_of_shred
                            last edited by

                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                            "Allow local activation security check exemptions"

                            https://www.windows-security.org/f38da4d96a5f72e1696707ebd740bf53/allow-local-activation-security-check-exemptions

                            1 Reply Last reply Reply Quote 0
                            • D
                              Dashrender @art_of_shred
                              last edited by

                              @art_of_shred said in RDS / Outlook interactions causing crashes?:

                              @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                              @art_of_shred said in RDS / Outlook interactions causing crashes?:

                              @IRJ said in RDS / Outlook interactions causing crashes?:

                              @art_of_shred said in RDS / Outlook interactions causing crashes?:

                              @IRJ said in RDS / Outlook interactions causing crashes?:

                              I feel like part of the story is missing. Do you have any logs to prove this?

                              Logs to prove what? That the RDS session is dropping out?

                              So no errors just a dropped connection? That doesn't make sense

                              The RDS server has these that seem likely to correspond to the drops:
                              Windowss logs/System:

                              A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                              That's a security check issue.

                              Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                              Where is that? I can't find it anywhere...

                              That looks like GPO

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                art_of_shred Banned @Dashrender
                                last edited by

                                @Dashrender said in RDS / Outlook interactions causing crashes?:

                                @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                @IRJ said in RDS / Outlook interactions causing crashes?:

                                @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                @IRJ said in RDS / Outlook interactions causing crashes?:

                                I feel like part of the story is missing. Do you have any logs to prove this?

                                Logs to prove what? That the RDS session is dropping out?

                                So no errors just a dropped connection? That doesn't make sense

                                The RDS server has these that seem likely to correspond to the drops:
                                Windowss logs/System:

                                A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                That's a security check issue.

                                Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                Where is that? I can't find it anywhere...

                                That looks like GPO

                                I'm in local security policies, tried local group policies...

                                D A 2 Replies Last reply Reply Quote 0
                                • D
                                  Dashrender @art_of_shred
                                  last edited by

                                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                  @Dashrender said in RDS / Outlook interactions causing crashes?:

                                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                  @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                  @IRJ said in RDS / Outlook interactions causing crashes?:

                                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                  @IRJ said in RDS / Outlook interactions causing crashes?:

                                  I feel like part of the story is missing. Do you have any logs to prove this?

                                  Logs to prove what? That the RDS session is dropping out?

                                  So no errors just a dropped connection? That doesn't make sense

                                  The RDS server has these that seem likely to correspond to the drops:
                                  Windowss logs/System:

                                  A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                  That's a security check issue.

                                  Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                  Where is that? I can't find it anywhere...

                                  That looks like GPO

                                  I'm in local security policies, tried local group policies...

                                  Perhaps you need to install newer ADMX updates?

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    art_of_shred Banned @art_of_shred
                                    last edited by

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @Dashrender said in RDS / Outlook interactions causing crashes?:

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @IRJ said in RDS / Outlook interactions causing crashes?:

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @IRJ said in RDS / Outlook interactions causing crashes?:

                                    I feel like part of the story is missing. Do you have any logs to prove this?

                                    Logs to prove what? That the RDS session is dropping out?

                                    So no errors just a dropped connection? That doesn't make sense

                                    The RDS server has these that seem likely to correspond to the drops:
                                    Windowss logs/System:

                                    A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                    That's a security check issue.

                                    Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                    Where is that? I can't find it anywhere...

                                    That looks like GPO

                                    I'm in local security policies, tried local group policies...

                                    There is no local group policy editor installed on the RDS server. At least not that I can find.

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      Dashrender @art_of_shred
                                      last edited by

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      @Dashrender said in RDS / Outlook interactions causing crashes?:

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      @IRJ said in RDS / Outlook interactions causing crashes?:

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      @IRJ said in RDS / Outlook interactions causing crashes?:

                                      I feel like part of the story is missing. Do you have any logs to prove this?

                                      Logs to prove what? That the RDS session is dropping out?

                                      So no errors just a dropped connection? That doesn't make sense

                                      The RDS server has these that seem likely to correspond to the drops:
                                      Windowss logs/System:

                                      A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                      That's a security check issue.

                                      Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                      Where is that? I can't find it anywhere...

                                      That looks like GPO

                                      I'm in local security policies, tried local group policies...

                                      There is no local group policy editor installed on the RDS server. At least not that I can find.

                                      That's not what I mean. Group Policy manager should be run from either an admin workstation in that domain, or from a DC itself. Modern Group Policy uses a central store for ADMX files so everyone see the same settings. These settings get updated by installing new version of the ADMX files from MS. Each new version of Windows means you need to download and install the newest ADMX pack to the central store.

                                      A 1 Reply Last reply Reply Quote 1
                                      • A
                                        art_of_shred Banned @Dashrender
                                        last edited by

                                        @Dashrender said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @Dashrender said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @IRJ said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @IRJ said in RDS / Outlook interactions causing crashes?:

                                        I feel like part of the story is missing. Do you have any logs to prove this?

                                        Logs to prove what? That the RDS session is dropping out?

                                        So no errors just a dropped connection? That doesn't make sense

                                        The RDS server has these that seem likely to correspond to the drops:
                                        Windowss logs/System:

                                        A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                        That's a security check issue.

                                        Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                        Where is that? I can't find it anywhere...

                                        That looks like GPO

                                        I'm in local security policies, tried local group policies...

                                        There is no local group policy editor installed on the RDS server. At least not that I can find.

                                        That's not what I mean. Group Policy manager should be run from either an admin workstation in that domain, or from a DC itself. Modern Group Policy uses a central store for ADMX files so everyone see the same settings. These settings get updated by installing new version of the ADMX files from MS. Each new version of Windows means you need to download and install the newest ADMX pack to the central store.

                                        I searched group policy management up and down (on the DC) and can't find computer configuration anywhere.

                                        1 Reply Last reply Reply Quote 0
                                        • D
                                          Dashrender
                                          last edited by

                                          Maybe this is what you're missing?

                                          https://i.imgur.com/lXXuPJR.png

                                          1 Reply Last reply Reply Quote 0
                                          • W
                                            wirestyle22
                                            last edited by

                                            @art_of_shred Dashrender's screenshot is correct

                                            1 Reply Last reply Reply Quote 0
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