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    RDS / Outlook interactions causing crashes?

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    • IRJI
      IRJ
      last edited by

      I feel like part of the story is missing. Do you have any logs to prove this?

      art_of_shredA 1 Reply Last reply Reply Quote 1
      • art_of_shredA
        art_of_shred Banned @IRJ
        last edited by

        @IRJ said in RDS / Outlook interactions causing crashes?:

        I feel like part of the story is missing. Do you have any logs to prove this?

        Logs to prove what? That the RDS session is dropping out?

        IRJI 1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ @art_of_shred
          last edited by

          @art_of_shred said in RDS / Outlook interactions causing crashes?:

          @IRJ said in RDS / Outlook interactions causing crashes?:

          I feel like part of the story is missing. Do you have any logs to prove this?

          Logs to prove what? That the RDS session is dropping out?

          So no errors just a dropped connection? That doesn't make sense

          art_of_shredA 1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22
            last edited by

            How far away is the main site from the satellite office?

            Minion QueenM 1 Reply Last reply Reply Quote 0
            • Minion QueenM
              Minion Queen Banned @wirestyle22
              last edited by

              @wirestyle22 said in RDS / Outlook interactions causing crashes?:

              How far away is the main site from the satellite office?

              One is in Rural DownState NY the other is in NC.

              1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22
                last edited by wirestyle22

                What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

                My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

                art_of_shredA 1 Reply Last reply Reply Quote 0
                • art_of_shredA
                  art_of_shred Banned @wirestyle22
                  last edited by

                  @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                  What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

                  My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

                  Keep in mind that the main office is more or less in a corn field, 5 miles outside a dinky town, and the only cellphone service there is via the wifi in the building. The ISP is the local phone company. On the other side, the location is outside a small city area, but at least on a road with a couple other businesses nearby. I'm getting those pings from a server at the main location pinging the router at the remote location. It's not always that bad, but we see it more than occasionally in that range.

                  wirestyle22W 1 Reply Last reply Reply Quote 2
                  • wirestyle22W
                    wirestyle22 @art_of_shred
                    last edited by wirestyle22

                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                    @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                    What are the system specs of the workstations they are using as well as the network equipment installed? 200ms seems high for ny state to north carolina. I have a friend who lives in raleigh (I live in NJ) and we have much less than even 75ms if I try to remote to one of his servers.

                    My last company had a similar setup. 33 sites remoting to a single terminal server at the main site to access network resources.

                    Keep in mind that the main office is more or less in a corn field, 5 miles outside a dinky town, and the only cellphone service there is via the wifi in the building. The ISP is the local phone company. On the other side, the location is outside a small city area, but at least on a road with a couple other businesses nearby. I'm getting those pings from a server at the main location pinging the router at the remote location. It's not always that bad, but we see it more than occasionally in that range.

                    That is a really rough situation. Did you try to RDP into it from your own computer? Can you maintain a connection? Could be the ISP. Could also be a lack of memory to run all of that on the local workstations.

                    1 Reply Last reply Reply Quote 0
                    • art_of_shredA
                      art_of_shred Banned @IRJ
                      last edited by

                      @IRJ said in RDS / Outlook interactions causing crashes?:

                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                      @IRJ said in RDS / Outlook interactions causing crashes?:

                      I feel like part of the story is missing. Do you have any logs to prove this?

                      Logs to prove what? That the RDS session is dropping out?

                      So no errors just a dropped connection? That doesn't make sense

                      The RDS server has these that seem likely to correspond to the drops:
                      Windowss logs/System:

                      A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                      wirestyle22W IRJI 2 Replies Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @art_of_shred
                        last edited by wirestyle22

                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                        @IRJ said in RDS / Outlook interactions causing crashes?:

                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                        @IRJ said in RDS / Outlook interactions causing crashes?:

                        I feel like part of the story is missing. Do you have any logs to prove this?

                        Logs to prove what? That the RDS session is dropping out?

                        So no errors just a dropped connection? That doesn't make sense

                        The RDS server has these that seem likely to correspond to the drops:
                        Windowss logs/System:

                        A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                        That's a security check issue.

                        Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                        art_of_shredA 1 Reply Last reply Reply Quote 1
                        • IRJI
                          IRJ @art_of_shred
                          last edited by

                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                          @IRJ said in RDS / Outlook interactions causing crashes?:

                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                          @IRJ said in RDS / Outlook interactions causing crashes?:

                          I feel like part of the story is missing. Do you have any logs to prove this?

                          Logs to prove what? That the RDS session is dropping out?

                          So no errors just a dropped connection? That doesn't make sense

                          The RDS server has these that seem likely to correspond to the drops:
                          Windowss logs/System:

                          A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                          I knew there was something in the logs 😉

                          DashrenderD 1 Reply Last reply Reply Quote 2
                          • DashrenderD
                            Dashrender @IRJ
                            last edited by

                            @IRJ said in RDS / Outlook interactions causing crashes?:

                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                            @IRJ said in RDS / Outlook interactions causing crashes?:

                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                            @IRJ said in RDS / Outlook interactions causing crashes?:

                            I feel like part of the story is missing. Do you have any logs to prove this?

                            Logs to prove what? That the RDS session is dropping out?

                            So no errors just a dropped connection? That doesn't make sense

                            The RDS server has these that seem likely to correspond to the drops:
                            Windowss logs/System:

                            A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                            I knew there was something in the logs 😉

                            LOL nice.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                              I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                              art_of_shredA 1 Reply Last reply Reply Quote 0
                              • art_of_shredA
                                art_of_shred Banned @Dashrender
                                last edited by

                                @Dashrender said in RDS / Outlook interactions causing crashes?:

                                Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                                I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                                Gene?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @art_of_shred
                                  last edited by

                                  @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                  @Dashrender said in RDS / Outlook interactions causing crashes?:

                                  Frankly I was thinking there might be something in the Client side log showing RDP was crashing - but now that Gene's found RDS Server side errors - he has something to go on.

                                  I'm guessing that some kind of data is trying to come back across the RDS session to the RDS server, but time will tell.

                                  Gene?

                                  Whoops.. I thought Gene started this thread - OK you just made Scott's point about some kind of tag that shows who the OP is 🙂

                                  1 Reply Last reply Reply Quote 1
                                  • art_of_shredA
                                    art_of_shred Banned @wirestyle22
                                    last edited by

                                    @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @IRJ said in RDS / Outlook interactions causing crashes?:

                                    @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                    @IRJ said in RDS / Outlook interactions causing crashes?:

                                    I feel like part of the story is missing. Do you have any logs to prove this?

                                    Logs to prove what? That the RDS session is dropping out?

                                    So no errors just a dropped connection? That doesn't make sense

                                    The RDS server has these that seem likely to correspond to the drops:
                                    Windowss logs/System:

                                    A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                    That's a security check issue.

                                    Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                    Where is that? I can't find it anywhere...

                                    IRJI DashrenderD 2 Replies Last reply Reply Quote 0
                                    • IRJI
                                      IRJ @art_of_shred
                                      last edited by

                                      @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                      "Allow local activation security check exemptions"

                                      https://www.windows-security.org/f38da4d96a5f72e1696707ebd740bf53/allow-local-activation-security-check-exemptions

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @art_of_shred
                                        last edited by

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @IRJ said in RDS / Outlook interactions causing crashes?:

                                        @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                        @IRJ said in RDS / Outlook interactions causing crashes?:

                                        I feel like part of the story is missing. Do you have any logs to prove this?

                                        Logs to prove what? That the RDS session is dropping out?

                                        So no errors just a dropped connection? That doesn't make sense

                                        The RDS server has these that seem likely to correspond to the drops:
                                        Windowss logs/System:

                                        A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                        That's a security check issue.

                                        Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                        Where is that? I can't find it anywhere...

                                        That looks like GPO

                                        art_of_shredA 1 Reply Last reply Reply Quote 0
                                        • art_of_shredA
                                          art_of_shred Banned @Dashrender
                                          last edited by

                                          @Dashrender said in RDS / Outlook interactions causing crashes?:

                                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                          @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                          @IRJ said in RDS / Outlook interactions causing crashes?:

                                          @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                          @IRJ said in RDS / Outlook interactions causing crashes?:

                                          I feel like part of the story is missing. Do you have any logs to prove this?

                                          Logs to prove what? That the RDS session is dropping out?

                                          So no errors just a dropped connection? That doesn't make sense

                                          The RDS server has these that seem likely to correspond to the drops:
                                          Windowss logs/System:

                                          A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                          That's a security check issue.

                                          Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                          Where is that? I can't find it anywhere...

                                          That looks like GPO

                                          I'm in local security policies, tried local group policies...

                                          DashrenderD art_of_shredA 2 Replies Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @art_of_shred
                                            last edited by

                                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                            @Dashrender said in RDS / Outlook interactions causing crashes?:

                                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                            @wirestyle22 said in RDS / Outlook interactions causing crashes?:

                                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                            @IRJ said in RDS / Outlook interactions causing crashes?:

                                            @art_of_shred said in RDS / Outlook interactions causing crashes?:

                                            @IRJ said in RDS / Outlook interactions causing crashes?:

                                            I feel like part of the story is missing. Do you have any logs to prove this?

                                            Logs to prove what? That the RDS session is dropping out?

                                            So no errors just a dropped connection? That doesn't make sense

                                            The RDS server has these that seem likely to correspond to the drops:
                                            Windowss logs/System:

                                            A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 1203.

                                            That's a security check issue.

                                            Go to Computer Configuration > Administrative Templates > System > Distributed COM > Application Compatibility and enable "Allow local activation security check exemptions".

                                            Where is that? I can't find it anywhere...

                                            That looks like GPO

                                            I'm in local security policies, tried local group policies...

                                            Perhaps you need to install newer ADMX updates?

                                            1 Reply Last reply Reply Quote 0
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