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    OSTickets Offline Page images not loading

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    • hobbit666H
      hobbit666
      last edited by

      Installed OSTickets and started to update the settings etc and all seems good.
      But i'm having an issue with editing the Offline Page. When I add images and upload them they display when i'm editing the page but if I view the site the images don't load:-

      When editing:-
      0_1485274107093_offline.png

      When viewing the website:-
      0_1485274131741_offline2.png

      DustinB3403D 1 Reply Last reply Reply Quote 2
      • DustinB3403D
        DustinB3403 @hobbit666
        last edited by

        Is it possibly an ad blocker that is blocking the elements?

        hobbit666H 1 Reply Last reply Reply Quote 0
        • hobbit666H
          hobbit666 @DustinB3403
          last edited by

          @DustinB3403 Not that I can see,

          I'm testing internally at the moment so it's on the local LAN and seems all web browsers are doing it.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            I haven't used OSTicket so just shooting in the dark here.

            I assume you're 'activating" the page when you go to view it, correct?

            hobbit666H 1 Reply Last reply Reply Quote 0
            • hobbit666H
              hobbit666 @DustinB3403
              last edited by

              @DustinB3403 said in OSTickets Offline Page images not loading:

              I haven't used OSTicket so just shooting in the dark here.

              I assume you're 'activating" the page when you go to view it, correct?

              Yeah it's active etc.

              1 Reply Last reply Reply Quote 0
              • hobbit666H
                hobbit666
                last edited by hobbit666

                Anyway found a fix/solution.

                Logged into the server and downloaded the images I wanted into the images folder. Then on the page I edited the source code and changed what it enters

                <img width="200" height="50" alt="wynnstay.png" src="http://ostickets/helpdesk/file.php?key=yicwxqo3dmnjhclxirdzgrpxljt7rrqu&expires=1485388800&signature=0cd9c75022866fe708bac4a35557e6b5e8b95ee4"> 
                

                to

                <img src="/helpdesk/images/xxxxxxxx.png> etc and that works. 
                

                Not sure why it trying to add images with that code lol

                1 Reply Last reply Reply Quote 0
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