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    ScreenConnect High CPU Usage

    IT Discussion
    screenconnect digitalocean iaas centos 7 centos linux rhel rhel 7
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in ScreenConnect High CPU Usage:

      As for the update - any reason not to apply it to my system?

      Yes, huge system impact immediately after deploying 😉 To the point that it appears to offline the system for twenty minutes from disk impact! It was enough that we were getting gateway timeouts for a few minutes.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        This is the first test of the latest update. Customers don't normally get the updates until we've had time to test them. This one was patched early for some reason I am no aware of. But the patch is being tested now.

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        • DashrenderD
          Dashrender
          last edited by

          Cool, I'm in no hurry - Gene mentioned there was one when I mentioned there was performance issues last week.

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          • gjacobseG
            gjacobse
            last edited by

            Just happened to consider the versions - The current stable version was released on 9/28/2016

             ScreenConnect_6.0.11622.6115_Release.tar.gz
            Stable
            9/28/2016
            37 MB
            Linux 
            

            ScreenConnect Installer Archive

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @gjacobse
              last edited by

              @gjacobse said in ScreenConnect High CPU Usage:

              Just happened to consider the versions - The current stable version was released on 9/28/2016

               ScreenConnect_6.0.11622.6115_Release.tar.gz
              Stable
              9/28/2016
              37 MB
              Linux 
              

              ScreenConnect Installer Archive

              I upgraded to this version last week Friday before the wedding.

              I had no issues, but it is still running on a Windows Server VM. I keep meaning to migrate, but never remember when I have a block of time for internal work.

              0_1478627944938_upload-ff6ccaac-f906-448e-8bb5-a7e82f1ea7c4

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              • scottalanmillerS
                scottalanmiller
                last edited by

                How is it working at this point?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in ScreenConnect High CPU Usage:

                  How is it working at this point?

                  You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                  gjacobseG scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @JaredBusch
                    last edited by

                    @JaredBusch said in ScreenConnect High CPU Usage:

                    @scottalanmiller said in ScreenConnect High CPU Usage:

                    How is it working at this point?

                    You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                    I do not recall our previous version,.. but it should have been only one version different as well. Unsure if that detail is in the log files.

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                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in ScreenConnect High CPU Usage:

                      @scottalanmiller said in ScreenConnect High CPU Usage:

                      How is it working at this point?

                      You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                      Sorry, Gene.

                      gjacobseG 1 Reply Last reply Reply Quote 0
                      • gjacobseG
                        gjacobse @scottalanmiller
                        last edited by

                        @scottalanmiller said in ScreenConnect High CPU Usage:

                        @JaredBusch said in ScreenConnect High CPU Usage:

                        @scottalanmiller said in ScreenConnect High CPU Usage:

                        How is it working at this point?

                        You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                        Sorry, Gene.

                        Currently things seem nominal.. However I haven't had to use SC today

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @gjacobse
                          last edited by

                          @gjacobse said in ScreenConnect High CPU Usage:

                          @scottalanmiller said in ScreenConnect High CPU Usage:

                          @JaredBusch said in ScreenConnect High CPU Usage:

                          @scottalanmiller said in ScreenConnect High CPU Usage:

                          How is it working at this point?

                          You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                          Sorry, Gene.

                          Currently things seem nominal.. However I haven't had to use SC today

                          Well check it please.

                          gjacobseG 1 Reply Last reply Reply Quote 0
                          • gjacobseG
                            gjacobse @scottalanmiller
                            last edited by

                            @scottalanmiller said in ScreenConnect High CPU Usage:

                            @gjacobse said in ScreenConnect High CPU Usage:

                            @scottalanmiller said in ScreenConnect High CPU Usage:

                            @JaredBusch said in ScreenConnect High CPU Usage:

                            @scottalanmiller said in ScreenConnect High CPU Usage:

                            How is it working at this point?

                            You asking me or Gene? My system has been working great. Though my upgrade was only from the previous version. Single step.

                            Sorry, Gene.

                            Currently things seem nominal.. However I haven't had to use SC today

                            Well check it please.

                            Pushing updates to 10 clients and running a connection. all seems nominal.

                            1 Reply Last reply Reply Quote 0
                            • StrongBadS
                              StrongBad
                              last edited by

                              ScreenConnect hands off the connections for clients, right? So even if the server is busy, a client connection would continue to perform independent of that?

                              1 Reply Last reply Reply Quote 0
                              • gjacobseG
                                gjacobse
                                last edited by

                                Getting Bad Gateway errors again.

                                1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse
                                  last edited by

                                  And now it's available again...

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    CPU hit nearly 100% for ten minutes. What the crap is going on with that SC Mono process?

                                    1 Reply Last reply Reply Quote 0
                                    • NashBrydgesN
                                      NashBrydges
                                      last edited by

                                      I'm running the same version on Ubuntu and mostly idle CPU utilization and disk usage here.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Have another system doing this this week. Been about eight hours so far. We are thinking that it is just doing the database rebuild and compression work. But it is insane how much CPU gets used for this.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in ScreenConnect High CPU Usage:

                                          Have another system doing this this week. Been about eight hours so far. We are thinking that it is just doing the database rebuild and compression work. But it is insane how much CPU gets used for this.

                                          Do you not have it doing this on a regular schedule?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @JaredBusch
                                            last edited by

                                            @jaredbusch said in ScreenConnect High CPU Usage:

                                            @scottalanmiller said in ScreenConnect High CPU Usage:

                                            Have another system doing this this week. Been about eight hours so far. We are thinking that it is just doing the database rebuild and compression work. But it is insane how much CPU gets used for this.

                                            Do you not have it doing this on a regular schedule?

                                            Not my system, it was moved to a different server and had to be rebuilt.

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