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    Xen Orchestra SMB Remote problem

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    xen server xen orchestra backup
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    • A
      AdamF @Danp
      last edited by AdamF

      @Danp

      So I followed this guide, but it was a couple weeks ago. I don't remember deviating from the guide though.

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      • A
        AdamF @AdamF
        last edited by

        @fuznutz04 To clarify, I followed the original post, which used Scott's script, not the manual instructions further down in the post.

        D 1 Reply Last reply Reply Quote 1
        • D
          Danp @AdamF
          last edited by

          @fuznutz04 Post the output of sudo systemctl status xo-server.service .

          P.S. Your link above is broken.

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          • A
            AdamF @Danp
            last edited by

            @Danp said in Xen Orchestra SMB Remote problem:

            @fuznutz04 Post the output of sudo systemctl status xo-server.service .

            P.S. Your link above is broken.

            Fixed the link above, thanks. The output is:

            sudo systemctl status xo-server.service
[sudo] password for adam: 
● xo-server.service - XO Server
   Loaded: loaded (/etc/systemd/system/xo-server.service; enabled; vendor preset
   Active: active (running) since Mon 2016-10-03 09:25:45 EDT; 22h ago
 Main PID: 21941 (node)
   CGroup: /system.slice/xo-server.service
           └─21941 /usr/local/bin/node ./bin/xo-server

Oct 04 08:13:55 xeno xo-server[21941]: Tue, 04 Oct 2016 12:13:55 GMT xo:api adam
Oct 04 08:13:56 xeno xo-server[21941]: Tue, 04 Oct 2016 12:13:56 GMT xo:api adam
Oct 04 08:13:56 xeno xo-server[21941]: Tue, 04 Oct 2016 12:13:56 GMT xo:api adam
Oct 04 08:14:00 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:00 GMT xo:perf blo
Oct 04 08:14:00 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:00 GMT xo:api adam
Oct 04 08:14:00 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:00 GMT xen-api roo
Oct 04 08:14:01 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:01 GMT xen-api roo
Oct 04 08:14:01 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:01 GMT xen-api roo
Oct 04 08:14:02 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:02 GMT xo:api adam
Oct 04 08:14:02 xeno xo-server[21941]: Tue, 04 Oct 2016 12:14:02 GMT xo:api adam
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            • D
              DustinB3403
              last edited by

              @fuznutz04 so your XO installation is running, and there aren't any apparent issues being reported.

              You said you were manually able to connect to the SMB share using the XO cli, if you try to connect to the SMB in the web interface what happens?

              Is this share hosted on a domain?

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              • D
                DustinB3403
                last edited by

                From the CLI of XO put in

                watch sudo systemctl status xo-server.service

                and then try to connect to the SMB share from the web interface.

                Using Putty is highly recommended

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                • A
                  AdamF @DustinB3403
                  last edited by

                  @DustinB3403

                  No, this is a single server, in a lab, in a workgroup. Connecting from the XO Web interface does nothing at all. No error message on the screen. If I open developer tools in Chrome, it shows me a little more about what's happening. see below.

                  ebSocket connection to 'ws://192.168.1.246/api/' failed: Error in connection establishment: net::ERR_CONNECTION_REFUSED
t {message: "invalid status closed, expected open", name: "t"}
message
:
"invalid status closed, expected open"
name
:
"t"
stack
:
(...)
get stack
:
stack()
set stack
:
stack()
__proto__
:r

                  So every time I click the connect button in the web UI of XO, it seems to restart XO server. Then the only other message that I see that gives me a clue is : xo:api (unknown user) | session.signIn(...) [3ms] ==> object. Full output below.

                  Oct 04 08:48:44 xeno systemd[1]: xo-server.service: Service hold-off time over, scheduling restart.
Oct 04 08:48:44 xeno systemd[1]: Stopped XO Server.
Oct 04 08:48:44 xeno systemd[1]: Started XO Server.
Oct 04 08:48:46 xeno xo

Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xo:perf blocked for 161ms
Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xo:main + WebSocket connection (::ffff:192.168.1.41)
Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xo:perf blocked for 33ms
Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xo:perf blocked for 12ms
Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xo:perf blocked for 69ms
Oct 04 08:51:07 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:07 GMT xen-api root@192.168.1.250: event.from(...) [2s] ==> object
Oct 04 08:51:08 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:08 GMT xo:perf blocked for 258ms
Oct 04 08:51:08 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:08 GMT xo:api (unknown user) | session.signIn(...) [3ms] ==> object
Oct 04 08:51:08 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:08 GMT xen-api root@192.168.1.250: event.from(...) [33ms] ==> object
Oct 04 08:51:08 xeno xo-server[20453]: Tue, 04 Oct 2016 12:51:08 GMT xo:api
                  1 Reply Last reply Reply Quote 0
                  • D
                    DustinB3403
                    last edited by

                    Without providing the password; what do you have in your SMB connection setting?

                    You were able to connect to the SMB share from the XO console right?

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      AdamF @DustinB3403
                      last edited by

                      @DustinB3403

                      In the CLI of the VM where XO is installed:

                      smbclient //192.168.1.200/xsbackups -U xenbackups

                      Then of course I'm prompted for the password and it connect immediately.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        DustinB3403 @AdamF
                        last edited by DustinB3403

                        @fuznutz04 I assume you meant to use \

                        It's odd that this works from the CLI but not the web interface.

                        In the address field which is proceeded by \\ and then <address\share>* are you typing in the double \\ or just putting in "192.168.1.200\xsbackups"?

                        0_1475586898062_chrome_2016-10-04_09-14-52.png

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                        • D
                          DustinB3403
                          last edited by

                          Or are you putting in just the ip address of the server, and in the following field putting in the folder?

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                          • A
                            AdamF
                            last edited by

                            It will only allow you to put in the correct format of IP\Share. So in this example, i only put in 192.168.1.200\xsbackups. xsbackups is the name of the SMB share.

                            I keep looking at this connection refused error. It makes me think it is something specifically with the web interface, or that the API is not working properly.

                            1 Reply Last reply Reply Quote 0
                            • D
                              DustinB3403
                              last edited by

                              It might be a bug that needs to go up to @olivier to take a look at.

                              1 Reply Last reply Reply Quote 1
                              • olivierO
                                olivier
                                last edited by

                                Please put a screenshot here with how you filled those fields.

                                A 2 Replies Last reply Reply Quote 2
                                • A
                                  AdamF @olivier
                                  last edited by

                                  @olivier 0_1475798522725_2016-10-06 20_01_33-Settings.png

                                  mrfusion is the name of my desktop where the share is located. I also tried putting in the workgroup name in that field instead of the PC name.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    AdamF @olivier
                                    last edited by

                                    @olivier
                                    0_1475798740323_2016-10-06 20_05_07-.png

                                    Opening Chrome developer tools gives me these messages when trying to either add the remote share.

                                    1 Reply Last reply Reply Quote 0
                                    • olivierO
                                      olivier
                                      last edited by

                                      It seems you have side issues with connection between you browser and the server. Are you in HTTPS?

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        AdamF @olivier
                                        last edited by

                                        @olivier said in Xen Orchestra SMB Remote problem:

                                        It seems you have side issues with connection between you browser and the server. Are you in HTTPS?

                                        No, I'm not using HTTPS. I've tried from both Safari as well as Chrome so far from multiple computers. I've also disabled the firewall completely on the XO box just to rule that out. Still having the same issue,

                                        1 Reply Last reply Reply Quote 0
                                        • olivierO
                                          olivier
                                          last edited by olivier

                                          Even antivirus software are a pain with websocket protocols. That's why we recommend to go in HTTPS before going further in debug.

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            AdamF @olivier
                                            last edited by

                                            @olivier said in Xen Orchestra SMB Remote problem:

                                            Even antivirus software are a pain with websocket protocols. That's why we recommend to go in HTTPS before going further in debug.

                                            Is HTTPS supposed to be configured during the installation of XO? I cant connect if I try to connect via HTTPS. Are there instructions available regarding how to set that piece up? Thanks for your help!

                                            1 Reply Last reply Reply Quote 0
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