• Where Does Intern Level Fall on the Scale?

    IT Careers
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    scottalanmillerS

    @wrx7m said in Where Does Intern Level Fall on the Scale?:

    @scottalanmiller said in Where Does Intern Level Fall on the Scale?:

    @wrx7m said in Where Does Intern Level Fall on the Scale?:

    @scottalanmiller said in Where Does Intern Level Fall on the Scale?:

    @wrcombs said in Where Does Intern Level Fall on the Scale?:

    What would you consider to be an User? Office user? Power user?

    i guess I would like to know more about the progression shown.

    Users would be "anyone". Basic computer literacy. Ability to surf the web, send and receive emails, write office documents, play video games, install software (at home), etc.

    Office Users would be a step up. They would know the same basic literacy, but also apply that to an office environment adding printers, domain logins, business applications, more "technical" style applications, etc.

    Power Users would be a step up from that. Maybe knowing how to build computers. How to configure computers and simple network stuff. Using technical or power apps. Edging on being IT, but because it suits their end user needs rather than for the sake of being into IT itself.

    An Intern should start where these leave off, because they are honestly looking into work in IT and you should research and study before being an intern. You shouldn't not know that you want to be an intern until you are used to that stuff.

    According to this, over 90% of the people here, are just users. Most barely know anything about using MS Office or something that isn't related to their exact role. If they get stuck in their task sequence they have to start all the way over. Not because the systems prevent them from backtracking, but because they can't think of how to do it without going from step 1 - 10.

    By "here", you mean your place of work?

    Yes. LOL Sorry. Not on ML.

    Lots of people at businesses are not what we'd normally consider computer users. Like obviously they are USING a computer, but not AS a computer. Like I have some users that only scan barcodes. It goes into a computer, but they are really just barcode reader operators. 🙂

  • End User Support Nightmares

    Water Closet
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    Emad RE

    @Dashrender @JaredBusch

    Of course that's true - but you have important data on a machine? no backups? or just don't want to deal with restoring the data?

    We do have backups done on a regular interval via the help of SaltStack.

    again not every situation is similar situation to the usual places you guys work, I work with MSF France as an I.T Supervisor in a hospital, where the users need to be mobile and work in locations at camps offline. and Central Authentication system can do more harm than good, and we have a lot of policies and rules to maneuver around.

    trust me Jared you wont be able to survive here. it is way out of your comfort zone with everything ready for you in place and having a big budget for everything. Here I.T budget has to be shared with the Yemeni crisis and you can imagine where will the money will always go to. So we have to live and operate with what we have and do the best with it.

    Oh and before suggesting something clever, that you assume I have not thought about already, We cant use cloud services in MSFF.