what is the best asterisk based IP PBX in terms of ease and documentation
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@IT-ADMIN said:
yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month
Well they use the term because it's good marketing. It throws people's brains off in how they consider things.
The very fact that you are considering getting two lines instead of one, though, shows the limits of unlimited already.
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2 POTS line to be able to receive 2 simultaneous calls not to increase the call duration
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@scottalanmiller said:
@IT-ADMIN said:
yes calls practically are not unlimited but they use the term unlimited because they are sure that you will never start a call from the beginning of the month and finish it in the end of the month
Well they use the term because it's good marketing. It throws people's brains off in how they consider things.
The very fact that you are considering getting two lines instead of one, though, shows the limits of unlimited already.
I'm not sure I agree with you there.
I believe that most people see unlimited and realize it's not really unlimited - it's unlimited within the bandwidth for the single line, which as demonstrated by Jared is 43,200, and limited to a single call at a time.
SIP is what breaks it for the everyman - the idea that you could have more calls all coming in at once is unexpected when they are accustomed to POTS lines. Of course if they are dealing with PRI, they do anticipate the ability to make/receive up to 23 calls simultaneously.
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@IT-ADMIN said:
2 POTS line to be able to receive 2 simultaneous calls not to increase the call duration
The number of calls that can be taken at a time naturally increases the limit of minutes available in a month. An unlimited SIP trunk doesn't have that limit. So in comparison to other real world options, it is a very real limit.
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@Dashrender said:
I believe that most people see unlimited and realize it's not really unlimited - it's unlimited within the bandwidth for the single line, which as demonstrated by Jared is 43,200, and limited to a single call at a time.
They realize it when you say it. But subconsciously it makes people do weird things. Read "Predictably Irrational." Little things like getting people to repeat the word "unlimited", no matter how much they know that it is not true, will make them think about it in an irrational way and associate value to it that does not exist. Another trick is bundling. Add services together in a bundle and even if the end result is worse than each service individually people will pay for for the "bundle" because of a perceived value that doesn't actually exist.
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@Dashrender said:
SIP is what breaks it for the everyman - the idea that you could have more calls all coming in at once is unexpected when they are accustomed to POTS lines. Of course if they are dealing with PRI, they do anticipate the ability to make/receive up to 23 calls simultaneously.
SIP just exposes the limits that were always there
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@scottalanmiller said:
@Dashrender said:
I believe that most people see unlimited and realize it's not really unlimited - it's unlimited within the bandwidth for the single line, which as demonstrated by Jared is 43,200, and limited to a single call at a time.
They realize it when you say it. But subconsciously it makes people do weird things. Read "Predictably Irrational." Little things like getting people to repeat the word "unlimited", no matter how much they know that it is not true, will make them think about it in an irrational way and associate value to it that does not exist. Another trick is bundling. Add services together in a bundle and even if the end result is worse than each service individually people will pay for for the "bundle" because of a perceived value that doesn't actually exist.
Right, just like why we still mark things $12.99 instead of $13. 12 is always better than 13...
As for bundles, sometimes they are better - I recently called to cancel my home phone service. But instead of lowering my bill it would have raised it. Fortunately they have some changes that could be made to reduce my bill (get rid of caller ID) and at the same time jump to the top tier on internet access. 100 Mbit down is pretty nice for downloading MS ISOs.
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@Dashrender said:
As for bundles, sometimes they are better
Nothing inherently wrong with bundles, but companies use them to get people to overbuy more than they would have bought or even moreso.... to get them to be unable to identify a bad value. I've seen people actually argue that paying a 20% premium for a bundle was better than buying the services individually for less money because they thought that "bundling" itself was good.
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@scottalanmiller said:
Nothing inherently wrong with bundles, but companies use them to get people to overbuy more than they would have bought or even moreso...
Bundling is almost never a good deal for the users. It is generally just oversold services that the marketing has convinced you to be cheaper.
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A vendor wouldn't offer a bundle if it didn't cause people to overspend. There is normally a rare customer who would have bought that exact bundle AND a vendor that discounts it. But not all bundles are discounted. The whole point of bundling is to be a sales tactic.
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@scottalanmiller said:
@Dashrender said:
As for bundles, sometimes they are better
Nothing inherently wrong with bundles, but companies use them to get people to overbuy more than they would have bought or even moreso.... to get them to be unable to identify a bad value. I've seen people actually argue that paying a 20% premium for a bundle was better than buying the services individually for less money because they thought that "bundling" itself was good.
Yeah, you can't win against logic like that... ROFLOL
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@JaredBusch said:
@scottalanmiller said:
Nothing inherently wrong with bundles, but companies use them to get people to overbuy more than they would have bought or even moreso...
Bundling is almost never a good deal for the users. It is generally just oversold services that the marketing has convinced you to be cheaper.
Probably true, but if I would have dumped phone service wholesale (which now costs me $12/month) my bill would have gone up by over $30. Of course I could have dumped HBO and the would have been cut in half.
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@Dashrender said:
Yeah, you can't win against logic like that... ROFLOL
And that was from someone with a Master's degree from a top university that consults to Google! It's amazing what simple tricks like "bundling" will play on you.
There was a study done of Harvard MBAs in how to direct them to buying a chosen product. They were taught how the trick would work, then the trick was done to them and most of the MBA students would fall for it anyway (the "middle choice" trick.)
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I will admit that these tactics work on me more than I'm happy about. Though I do really try to think about the options and consider them.
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@Dashrender said:
I will admit that these tactics work on me more than I'm happy about. Though I do really try to think about the options and consider them.
I don't know if there is any mental trick for identifying them. I grew up with a father who was very aware of advertising and marketing and would point it out all the time. Instead of a bundle sounding good to me, I instantly jump to "they are trying to trick me." Having something bundled doesn't give me a warm and fuzzy, it makes me feel like I'm being taken advantage of.
When I hear "nine out of ten dentists recommend toothpaste X", what my brain hears is "Nine out of ten doctors said to just use whatever and one out of ten actually said that using this was bad!"
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@Dashrender said:
Probably true, but if I would have dumped phone service wholesale (which now costs me $12/month) my bill would have gone up by over $30. Of course I could have dumped HBO and the would have been cut in half.
I never said all bundle choices were more expensive, just generally they are overselling. In the terms of cable serives, you are generally paying more for channels you don't want. nothing you can do about it under the current packaging.
Do they not have marketing for "new customers" at lower rates? Be prepared to actually cancel service (not just threaten and be beligerent), and you will get those rates again almost all of the time.
Also, why not sign up for HBO2Go? If you drop the phone and HBO from your package and reduce your bill that much, it sounds to me that you could save money buying HBO directly.
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We only just discovered HBO2Go. I don't want it but the wife is pretty excited.
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@scottalanmiller Can I borrow your password for a few weeks? I need to watch Game of Thrones after I finish the books, lol.
