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    Issue at Sonicwall

    Scheduled Pinned Locked Moved IT Discussion
    sonicwall
    35 Posts 5 Posters 7.3k Views
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    • DashrenderD
      Dashrender
      last edited by

      unless the content filter is set to filter everything except google.com that's not your problem.

      What is the DNS being used by the PCs, by the servers?
      what IPs are set as the forwarder IPs in your Active Directory DNS servers (assuming you're using AD DNS)

      What happens when you ping those DNS servers from the machine that declares them?

      LakshmanaL thanksajdotcomT 2 Replies Last reply Reply Quote 1
      • LakshmanaL
        Lakshmana @Dashrender
        last edited by Lakshmana

        @Dashrender said:
        There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2

        thanksajdotcomT DashrenderD 2 Replies Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom @Dashrender
          last edited by

          @Dashrender said:

          unless the content filter is set to filter everything except google.com that's not your problem.

          What is the DNS being used by the PCs, by the servers?
          what IPs are set as the forwarder IPs in your Active Directory DNS servers (assuming you're using AD DNS)

          What happens when you ping those DNS servers from the machine that declares them?

          Yes, what is handling your DNS?

          1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @Lakshmana
            last edited by

            @Lakshmana said:

            @Dashrender said:
            There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2

            What kind of server is it?

            LakshmanaL 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Lakshmana
              last edited by Dashrender

              @Lakshmana said:

              @Dashrender said:
              There is no AD is present and the DNS is pinging from server as well as Desktop.DNS is 8.8.8.8 and 4.2.2.2

              Great, that makes this much easier. Sounds like traffic routes directly from the desktop -> sonicwall -> ISP -> internet.

              If you ping www.yahoo.com or www.microsoft.com, do you get an IP back? and does it ping?

              LakshmanaL 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                Also, just for helpful information, what is the output of

                Ipconfig /all

                from one of the workstations?

                LakshmanaL 1 Reply Last reply Reply Quote 0
                • LakshmanaL
                  Lakshmana @Dashrender
                  last edited by

                  @Dashrender The ipconfig /all is used in command prompt and got the IP of
                  192.168.1.145 Subnet:255.255.255.0 Default Gateway:IP of Sonicwall and DNS:8.8.8.8
                  Secondary DNS 4.2.2.2

                  thanksajdotcomT 1 Reply Last reply Reply Quote 1
                  • LakshmanaL
                    Lakshmana @thanksajdotcom
                    last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • LakshmanaL
                      Lakshmana @Dashrender
                      last edited by

                      @Dashrender said:
                      When IP of microsoft and yahoo is pinged destination host unreachable

                      thanksajdotcomT DashrenderD 2 Replies Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @Lakshmana
                        last edited by

                        @Lakshmana said:

                        @Dashrender The ipconfig /all is used in command prompt and got the IP of
                        192.168.1.145 Subnet:255.255.255.0 Default Gateway:IP of Sonicwall and DNS:8.8.8.8
                        Secondary DNS 4.2.2.2

                        Ok, try flushing your local DNS cache.

                        ipconfig /flushdns
                        

                        Just out of curiosity, what browser and OS are you using?

                        LakshmanaL 1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @Lakshmana
                          last edited by

                          @Lakshmana said:

                          @Dashrender said:
                          When IP of microsoft and yahoo is pinged destination host unreachable

                          Ok, try pinging by IP.

                          ping 98.138.253.109
                          

                          Does that go through?

                          LakshmanaL 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @Lakshmana
                            last edited by Dashrender

                            @Lakshmana said:

                            @Dashrender said:
                            When IP of microsoft and yahoo is pinged destination host unreachable

                            But did it resolve the IP? or give you a host not found message?

                            Also, what do you get when you ping www.google.com

                            thanksajdotcomT 1 Reply Last reply Reply Quote 1
                            • LakshmanaL
                              Lakshmana @thanksajdotcom
                              last edited by Lakshmana

                              @thanksajdotcom Windows 7,Google Chrome are used there and mozilla firefox and internet explorer is also tried for the browsing purpose

                              1 Reply Last reply Reply Quote 0
                              • thanksajdotcomT
                                thanksajdotcom @Dashrender
                                last edited by

                                @Dashrender said:

                                @Lakshmana said:

                                @Dashrender said:
                                When IP of microsoft and yahoo is pinged destination host unreachable

                                But did it resolve the IP? or give you a host not found message?

                                Also, what do you get when you ping www.google.com

                                Yes, even if you get Destination Host Unreachable, which I know you can't actually ping microsoft.com, did it resolve the IP?
                                upload-2743a305-b819-419b-a497-a301a37ac544

                                1 Reply Last reply Reply Quote 0
                                • LakshmanaL
                                  Lakshmana @thanksajdotcom
                                  last edited by

                                  @thanksajdotcom I will do this things tommorrow since the company is closed and i have tried the above process you have said by the kaseya

                                  LakshmanaL 1 Reply Last reply Reply Quote 0
                                  • LakshmanaL
                                    Lakshmana @Lakshmana
                                    last edited by

                                    @Lakshmana The customer is changing the Sonicwall now

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Lakshmana
                                      last edited by

                                      @Lakshmana said:

                                      @Lakshmana The customer is changing the Sonicwall now

                                      Putting in a new one?

                                      LakshmanaL 1 Reply Last reply Reply Quote 0
                                      • LakshmanaL
                                        Lakshmana @scottalanmiller
                                        last edited by

                                        @scottalanmiller Now Sonicwall license has already expired.So now replacing that with TP Link Balance loader

                                        scottalanmillerS ? 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Lakshmana
                                          last edited by

                                          @Lakshmana said:

                                          @scottalanmiller Now Sonicwall license has already expired.So now replacing that with TP Link Balance loader

                                          From the frying pan into the fire. One bad decision followed by another.

                                          LakshmanaL 1 Reply Last reply Reply Quote 1
                                          • LakshmanaL
                                            Lakshmana @scottalanmiller
                                            last edited by

                                            @scottalanmiller The suggestion is not done by me.The customer automatically ordered their own load balancer and now they are in need to install and configure the device what they brought at their office now

                                            1 Reply Last reply Reply Quote 0
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