Pirated Office
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I think a laptop I am working on has I Pirated Copy of Office 2010 on it, but I have to be able to prove it..... Any ideas?
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@Aaron-Studer Did you inform the customer about the suspicion?
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You might try here first:
http://support.microsoft.com/gp/genuine-advantage -
@Bill-Kindle said:
@Aaron-Studer Did you inform the customer about the suspicion?
If be wary of that. Don't bring it up unless your relationship is good or you are quite sure.
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Agree with @scottalanmiller - don't bring it up unless you can prove it.
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@scottalanmiller said:
@Bill-Kindle said:
@Aaron-Studer Did you inform the customer about the suspicion?
If be wary of that. Don't bring it up unless your relationship is good or you are quite sure.
Right, I guess it would really depend on the circumstances. Like if they just bought this from Best Buy or a guy at another shop which actually happened to me once at one of my previous jobs. This new customer started having WGA failures so he called us up, brought this system in, along with a invoice written in PENCIL from another local shop. Techs had loaded pirated XP, Office and some other apps (quickbooks IIRC) that all had license failures. I called up the shop and started asking questions and was hung up on repeatedly. They were turned in and we ended up fixing the customers system for free, which lead to some other lucrative business with them.
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If you're smooth enough, you could get them to pick up an Office ProPlus subscription through Office 365, which would get them to current by means of "upgrade" to the modern, yet legal version.
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@Katie said:
Agree with @scottalanmiller - don't bring it up unless you can prove it.
I agree....find the proof first. I would suggest the genuine advantage step first. Then maybe you could put the product key in a google search? Maybe it will come up?
