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    Vultr performance issues in Chicago

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    vultr maintenance window service interruption
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    • scottalanmillerS
      scottalanmiller @syko24
      last edited by

      @syko24 said in Vultr performance issues in Chicago:

      @scottalanmiller said in Vultr performance issues in Chicago:

      @dashrender said in Vultr performance issues in Chicago:

      what's also weird - I didn't get any vultr emails about the issue.

      I always get NJ emails. Time to dig into that I guess.

      Are you running systems in the Chicago datacenter?

      Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

      Oh definitely. And especially if you don't need continuous voicemail access. That's the biggest problem.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @syko24
        last edited by JaredBusch

        @syko24 said in Vultr performance issues in Chicago:

        @scottalanmiller said in Vultr performance issues in Chicago:

        @dashrender said in Vultr performance issues in Chicago:

        what's also weird - I didn't get any vultr emails about the issue.

        I always get NJ emails. Time to dig into that I guess.

        Are you running systems in the Chicago datacenter?

        Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

        I have the failover already setup at the provider level.

        e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

        DashrenderD 1 Reply Last reply Reply Quote 2
        • JaredBuschJ
          JaredBusch
          last edited by

          and issues
          31656515-7de2-4a94-be3c-494931d10366-image.png

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            not even a console... wtf

            7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in Vultr performance issues in Chicago:

              @dashrender said in Vultr performance issues in Chicago:

              what's also weird - I didn't get any vultr emails about the issue.

              I always get NJ emails. Time to dig into that I guess.

              Are you running systems in the Chicago datacenter?

              yes.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @jaredbusch said in Vultr performance issues in Chicago:

                @syko24 said in Vultr performance issues in Chicago:

                @scottalanmiller said in Vultr performance issues in Chicago:

                @dashrender said in Vultr performance issues in Chicago:

                what's also weird - I didn't get any vultr emails about the issue.

                I always get NJ emails. Time to dig into that I guess.

                Are you running systems in the Chicago datacenter?

                Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

                I have the failover already setup at the provider level.

                e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

                yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @jaredbusch said in Vultr performance issues in Chicago:

                  not even a console... wtf

                  7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

                  This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @dashrender said in Vultr performance issues in Chicago:

                    This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                    You don't use the console to get a backup....

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @jaredbusch said in Vultr performance issues in Chicago:

                      @dashrender said in Vultr performance issues in Chicago:

                      This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                      You don't use the console to get a backup....

                      never said you did.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @dashrender said in Vultr performance issues in Chicago:

                        yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                        Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                        For me it was < 30 minutes for any one customer to be having issues.

                        Things seem to have normalized, but Vultr still has the issue open.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @dashrender said in Vultr performance issues in Chicago:

                          @jaredbusch said in Vultr performance issues in Chicago:

                          @dashrender said in Vultr performance issues in Chicago:

                          This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                          You don't use the console to get a backup....

                          never said you did.

                          Except that was what you quoted.

                          The interface was functional. I did not try any other actions except to open the console.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @JaredBusch
                            last edited by

                            @jaredbusch said in Vultr performance issues in Chicago:

                            @dashrender said in Vultr performance issues in Chicago:

                            yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                            Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                            For me it was < 30 minutes for any one customer to be having issues.

                            Things seem to have normalized, but Vultr still has the issue open.

                            And Chicago is marked cleared now.

                            8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @JaredBusch
                              last edited by

                              @jaredbusch said in Vultr performance issues in Chicago:

                              @jaredbusch said in Vultr performance issues in Chicago:

                              @dashrender said in Vultr performance issues in Chicago:

                              yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                              Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                              For me it was < 30 minutes for any one customer to be having issues.

                              Things seem to have normalized, but Vultr still has the issue open.

                              And Chicago is marked cleared now.

                              8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                              I didn't see what it said before seeing the "resolved issues" at the top...

                              1 Reply Last reply Reply Quote 0
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