PBX queries
-
We have a Mitel PBX 3300 appliance/server. What are my options if I need to upgrade? Is there a Virtual Machine PBX solution that I can use where all my current IP Phones & telephone console can still be used? Is the VM PBX cheaper that the usual Mitel appliance? Or my Mitel 3300 PBX should still be good for 2 to 5 years and just getting the maintenance is the best and cheapest approach.
-
@AshKetchum said in PBX queries:
Is there a Virtual Machine PBX solution that I can use where all my current IP Phones & telephone console can still be used?
Maybe, There is a Mitel VM thing, but no idea on the exact compatibility with devices.
-
@AshKetchum said in PBX queries:
Is the VM PBX cheaper that the usual Mitel appliance?
@Dashrender would know as he has looked into it for his existing Mitel solution in the past. My memory of the conversation is not a big difference?
-
@AshKetchum said in PBX queries:
Or my Mitel 3300 PBX should still be good for 2 to 5 years and just getting the maintenance is the best and cheapest approach.
Probably, as without other outside factors driving a needed change, there is no reason to buy new hardware.
-
@AshKetchum said in PBX queries:
Is the VM PBX cheaper that the usual Mitel appliance?
Probably, but only a reseller will know for sure.
-
@AshKetchum said in PBX queries:
We have a Mitel PBX 3300 appliance/server. What are my options if I need to upgrade?
Typically your choices are... invest in expensive Mitel again until you are willing to replace all of the proprietary components; or start over.
Mitel is costly, typically the sooner you replace all the parts, the sooner you start saving. As much as sunk cost is emotionally devastating, consider that replacing your phones will be easily cheaper (not necessarily, just very easily) than investing in new Mitel gear just to keep using them.
Quality non-Mitel phones start around $45 - $105 per handset. Not free, but not bad.
-
@AshKetchum said in PBX queries:
Is the VM PBX cheaper that the usual Mitel appliance?
Nope, not even close, at least not when my vendor was telling me about that. The VM was only meant for huge implementations, or a very specific need that the VM provides that the appliance does not.
I don't know anything about the 3300 appliance, I have the Mitel 5000, which is now known as a MiVoice Office 250.
The MiVoice Office 250 was like $1800 (and included like 10 phones worth of licenses) and the VM started at something like $5K-10K. -
@scottalanmiller said in PBX queries:
Quality non-Mitel phones start around $45 - $105 per handset. Not free, but not bad.
compared to $200+ for handset for Mitel (secondary market might be less) AND you need a PBX side license to go with it, which is like $230/each.
-
@Dashrender said in PBX queries:
The VM was only meant for huge implementations,
E.g. Mitel doesn't consider their solution to be meant for businesses until they are "huge". They view their own small customers has hobbies.
