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    Exchange 2013 - User deleted all emails - recovery options

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    • DustinB3403D
      DustinB3403
      last edited by

      This is going to be feature sensitive based on what was setup, I'd start here.

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      • syko24S
        syko24
        last edited by

        The retain deleted items is set for 23000.00:00:00
        Not sure I follow all the different litigation hold settings and singleitemrecovery options.

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        • syko24S
          syko24
          last edited by

          I think recovering the purged items is not going to be an option. While I had the retention for 23000 days, the singleitemrecoveryenabled was set to false.

          So best bet I guess is restore the EDB and mount it as a recovery database and restore the whole user mailbox.

          dbeatoD 1 Reply Last reply Reply Quote 0
          • syko24S
            syko24
            last edited by

            Just another thought, I backup the server with Veeam Agent for Windows (free). If I installed Veeam Backup and Recovery, can I read the contents of my Agent backups? Then I could potentially use Veeam Explorer for Exchange to extract the contents?

            scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @syko24
              last edited by

              @syko24 said in Exchange 2013 - User deleted all emails - recovery options:

              Just another thought, I backup the server with Veeam Agent for Windows (free). If I installed Veeam Backup and Recovery, can I read the contents of my Agent backups? Then I could potentially use Veeam Explorer for Exchange to extract the contents?

              that should work.

              syko24S 1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato @syko24
                last edited by

                @syko24 No, Veeam Agent free does not do Application aware backups of Exchange or SQL. You would need to restore the Exchange Server or Mailbox Database from your backups to be able to get that data.

                If you do litigation hold however the items are still there, just the user can't see that they are there.

                syko24S 1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @syko24
                  last edited by

                  @syko24 said in Exchange 2013 - User deleted all emails - recovery options:

                  I think recovering the purged items is not going to be an option. While I had the retention for 23000 days, the singleitemrecoveryenabled was set to false.

                  So best bet I guess is restore the EDB and mount it as a recovery database and restore the whole user mailbox.

                  That is the best way but I would try to recover on another lab server instead.

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                  • syko24S
                    syko24 @dbeato
                    last edited by

                    @dbeato - Dumb question but if I enable litigation hold now it won't do me any good for this situation right? The retention period is set for 23,000 days. Does the retention period just say how long it will remain in recoverable items unless removed?

                    dbeatoD 1 Reply Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @syko24
                      last edited by

                      @syko24 said in Exchange 2013 - User deleted all emails - recovery options:

                      t if I enable litigation hold now it won't do me any good for this situation right? The retention period is set for 23,000 days. Does the retention period just say how long it will rema

                      I mean it is only after enabled so right not it won't be any help. Retention policy applies to the items that have been deleted but are still on the recoverable deleted items. Otherwise once purged, they are gone.

                      syko24S 1 Reply Last reply Reply Quote 0
                      • syko24S
                        syko24 @dbeato
                        last edited by

                        @dbeato - Got it, makes sense. I'm going to give the Veeam Backup and Replication a shot just to see. Otherwise, I am going to have to restore the system to another VM and recover that way.

                        Appreciate the feedback

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                        • syko24S
                          syko24 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Exchange 2013 - User deleted all emails - recovery options:

                          @syko24 said in Exchange 2013 - User deleted all emails - recovery options:

                          Just another thought, I backup the server with Veeam Agent for Windows (free). If I installed Veeam Backup and Recovery, can I read the contents of my Agent backups? Then I could potentially use Veeam Explorer for Exchange to extract the contents?

                          that should work.

                          Just a follow up, I was able to install Veeam Backup and Replication (Community) and imported my Veeam Agent for Windows (Free) in to it. I was then able to use Explorer for Exchange to mount the backup file and export the emails from the user to a PST.

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