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    How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller

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    raidhpep420raid controller
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      @Pete-S said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      @Pete-S said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      @Pete-S said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

      Just pull the drive.

      We had thought of that 🙂 Multiple arrays on it, though, and at least one is working. 😞

      Maybe I misunderstood you. Drives are hotswap so it doesn't matter. If you pull the one that is rebuilding it will stop because there are no more drives to rebuild with. It will not affect anything.

      It'll remove the one that is rebuilding AND the one that is rebuild. Yes, they put two arrays on a single set of drives.

      Wow. Didn't even know you could do that with hardware raid.

      Yeah, it's terrible, but you can.

      Wow - I too had no idea you could do that.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        If there is a command interface for the RAID card, you might be able to kick some command to tell it to stop..

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

          If there is a command interface for the RAID card, you might be able to kick some command to tell it to stop..

          There is, but I don't know of any such command.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by JaredBusch

            Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

              Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

              We are terrified to turn the system off at this point.

              wrx7mW 1 Reply Last reply Reply Quote 0
              • wrx7mW
                wrx7m @scottalanmiller
                last edited by

                @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                We are terrified to turn the system off at this point.

                I am guessing no backups? Is the system available at all?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @wrx7m
                  last edited by

                  @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                  @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                  @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                  Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                  We are terrified to turn the system off at this point.

                  I am guessing no backups? Is the system available at all?

                  System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                  dafyreD wrx7mW 2 Replies Last reply Reply Quote 0
                  • dafyreD
                    dafyre @scottalanmiller
                    last edited by

                    @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                    @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                    @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                    @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                    Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                    We are terrified to turn the system off at this point.

                    I am guessing no backups? Is the system available at all?

                    System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                    I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @dafyre
                      last edited by

                      @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                      @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                      @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                      Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                      We are terrified to turn the system off at this point.

                      I am guessing no backups? Is the system available at all?

                      System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                      I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                      That'd be great. But their CIO doesn't like us doing anything.

                      CCWTechC DashrenderD 3 Replies Last reply Reply Quote 0
                      • CCWTechC
                        CCWTech @scottalanmiller
                        last edited by

                        @scottalanmiller I just checked this morning. Still at 6% / 100%. No progress on the rebuild. Stuck in a loop, or just simply stuck and still a de facto RAID 0 right now.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @CCWTech
                          last edited by

                          @CCWTech said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                          @scottalanmiller I just checked this morning. Still at 6% / 100%. No progress on the rebuild. Stuck in a loop, or just simply stuck and still a de facto RAID 0 right now.

                          Could be either, the interface isn't clear any longer.

                          1 Reply Last reply Reply Quote 1
                          • CCWTechC
                            CCWTech @scottalanmiller
                            last edited by

                            @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                            Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                            We are terrified to turn the system off at this point.

                            I am guessing no backups? Is the system available at all?

                            System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                            I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                            That'd be great. But their CIO doesn't like us doing anything.

                            It's even worse than that. CIO wants us to make the current situation work for 2-3 more years without spending any money.

                            CIO is completely out of touch with reality, Intentionally ignoring our advice and is allowing a meltdown to happen.

                            1 Reply Last reply Reply Quote 3
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                              Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                              We are terrified to turn the system off at this point.

                              I am guessing no backups? Is the system available at all?

                              System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                              I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                              That'd be great. But their CIO doesn't like us doing anything.

                              Then why are you still helping them?

                              CCWTechC scottalanmillerS 2 Replies Last reply Reply Quote 1
                              • CCWTechC
                                CCWTech @Dashrender
                                last edited by

                                @Dashrender said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                                We are terrified to turn the system off at this point.

                                I am guessing no backups? Is the system available at all?

                                System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                                I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                                That'd be great. But their CIO doesn't like us doing anything.

                                Then why are you still helping them?

                                At this point we are not.

                                We have made our recommendations and it's up to them.

                                If they choose to disregard our advise, it's at their own peril and we will watch it burn. That's not of course what we want to happen, but the manager has chosen to be the CIO even though she is not competent to do so.

                                1 Reply Last reply Reply Quote 2
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                  Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                                  We are terrified to turn the system off at this point.

                                  I am guessing no backups? Is the system available at all?

                                  System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                                  I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                                  That'd be great. But their CIO doesn't like us doing anything.

                                  Then why are you still helping them?

                                  Just waiting on them to give the orders. We aren't the CIO or the decision makers. We are the well paid button pushers here.

                                  pmonchoP 1 Reply Last reply Reply Quote 2
                                  • wrx7mW
                                    wrx7m @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                    But they confused their UPS with their NAS calling both their "backup"

                                    WOW.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @wrx7m
                                      last edited by

                                      @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                      @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                      But they confused their UPS with their NAS calling both their "backup"

                                      WOW.

                                      Yeah... their CIO did that.

                                      1 Reply Last reply Reply Quote 1
                                      • WrCombsW
                                        WrCombs
                                        last edited by

                                        I've never seen anything like that - however we've always used BIOS to set degrading.. could it be something along those lines?
                                        we use Intel Rapid Storage - CTL +I on Boot gets you there? - Disclaimer I may be thinking of Software RAID rather than Hardware RAID - but It may be worth a shot to try..

                                        scottalanmillerS 2 Replies Last reply Reply Quote 1
                                        • pmonchoP
                                          pmoncho @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @Dashrender said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          @JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                          Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

                                          We are terrified to turn the system off at this point.

                                          I am guessing no backups? Is the system available at all?

                                          System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

                                          I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

                                          That'd be great. But their CIO doesn't like us doing anything.

                                          Then why are you still helping them?

                                          Just waiting on them to give the orders. We aren't the CIO or the decision makers. We are the well paid button pushers here.

                                          If they are being that "tight" (and possibly stupid) do you worry about your final bill being paid?

                                          1 Reply Last reply Reply Quote 2
                                          • scottalanmillerS
                                            scottalanmiller @WrCombs
                                            last edited by

                                            @WrCombs said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

                                            I've never seen anything like that - however we've always used BIOS to set degrading.. could it be something along those lines?

                                            THis is a server with hardware RAID, the BIOS can't talk to the RAID card.

                                            1 Reply Last reply Reply Quote 0
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