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    Windows 10 Reboots

    Scheduled Pinned Locked Moved Solved IT Discussion
    rebootswindows10wtf
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    • wrx7mW
      wrx7m @Dashrender
      last edited by

      @Dashrender said in Windows 10 Reboots:

      @wrx7m said in Windows 10 Reboots:

      @WrCombs The amount of time (read: money) spent on trying to fix this isn't worth it anymore. I am guessing a new computer could have been paid for shortly.

      I seriously doubt it. Clearly there is nothing more pressing for @WrCombs to work on, otherwise the boss would have him move on - or drive out and fix it it right.

      It's also likely that the customer is paying a monthly support fee, not an hourly one, otherwise the customer might complain about a $1000 bill to 'fix' a computer compared to wipe and reload.

      Someone is paying him to do this. Since it is a maintenance contract, I am surprised that his boss hasn't intervened enough to resolve it.

      WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
      • WrCombsW
        WrCombs
        last edited by

        So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
        We have 4 of each in the programs and features

        wrx7mW 1 Reply Last reply Reply Quote 0
        • wrx7mW
          wrx7m @WrCombs
          last edited by

          @WrCombs said in Windows 10 Reboots:

          So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
          We have 4 of each in the programs and features

          4 of each? Usually, you would have x64 and x86.

          WrCombsW 1 Reply Last reply Reply Quote 0
          • WrCombsW
            WrCombs @wrx7m
            last edited by

            @wrx7m said in Windows 10 Reboots:

            @Dashrender said in Windows 10 Reboots:

            @wrx7m said in Windows 10 Reboots:

            @WrCombs The amount of time (read: money) spent on trying to fix this isn't worth it anymore. I am guessing a new computer could have been paid for shortly.

            I seriously doubt it. Clearly there is nothing more pressing for @WrCombs to work on, otherwise the boss would have him move on - or drive out and fix it it right.

            It's also likely that the customer is paying a monthly support fee, not an hourly one, otherwise the customer might complain about a $1000 bill to 'fix' a computer compared to wipe and reload.

            Someone is paying him to do this. Since it is a maintenance contract, I am surprised that his boss hasn't intervened enough to resolve it.

            Boss told me to keep looking at it.
            Its rebooting after hours so it's not "an emergency" im just tired of seeing it.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • WrCombsW
              WrCombs @wrx7m
              last edited by

              @wrx7m said in Windows 10 Reboots:

              @WrCombs said in Windows 10 Reboots:

              So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
              We have 4 of each in the programs and features

              4 of each? Usually, you would have x64 and x86.

              okay, not 4 of each. here: ill show you.
              buFImMU.png

              RojoLocoR wrx7mW 2 Replies Last reply Reply Quote 0
              • RojoLocoR
                RojoLoco @WrCombs
                last edited by

                @WrCombs are all those multiple versions required? I thought a new one would supercede the last one.

                WrCombsW 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @RojoLoco
                  last edited by

                  @RojoLoco said in Windows 10 Reboots:

                  @WrCombs are all those multiple versions required? I thought a new one would supercede the last one.

                  No idea.
                  this is just something that I've found.

                  1 Reply Last reply Reply Quote 0
                  • wrx7mW
                    wrx7m @WrCombs
                    last edited by wrx7m

                    @WrCombs said in Windows 10 Reboots:

                    @wrx7m said in Windows 10 Reboots:

                    @WrCombs said in Windows 10 Reboots:

                    So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
                    We have 4 of each in the programs and features

                    4 of each? Usually, you would have x64 and x86.

                    okay, not 4 of each. here: ill show you.
                    buFImMU.png

                    OK. Those are just different versions. Some programs "require" a specific version. I have run into issues where I have 2013 installed and the program won't install. I need to uninstall that version of the 2013 runtime and let the program install the version of 2013 that the installer comes with.

                    WrCombsW 1 Reply Last reply Reply Quote 0
                    • WrCombsW
                      WrCombs @wrx7m
                      last edited by

                      @wrx7m said in Windows 10 Reboots:

                      @WrCombs said in Windows 10 Reboots:

                      @wrx7m said in Windows 10 Reboots:

                      @WrCombs said in Windows 10 Reboots:

                      So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
                      We have 4 of each in the programs and features

                      4 of each? Usually, you would have x64 and x86.

                      okay, not 4 of each. here: ill show you.
                      buFImMU.png

                      OK. Those are just different versions. Some programs "require" a specific version. I have run into issues where I have 2013 installed and the program won't install. I need to uninstall that version of the runtime and let the program install the version the installer comes with.

                      gotcha gotcha.
                      so it's very much possible that we need all of these.

                      wrx7mW 1 Reply Last reply Reply Quote 0
                      • wrx7mW
                        wrx7m @WrCombs
                        last edited by

                        @WrCombs said in Windows 10 Reboots:

                        @wrx7m said in Windows 10 Reboots:

                        @WrCombs said in Windows 10 Reboots:

                        @wrx7m said in Windows 10 Reboots:

                        @WrCombs said in Windows 10 Reboots:

                        So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
                        We have 4 of each in the programs and features

                        4 of each? Usually, you would have x64 and x86.

                        okay, not 4 of each. here: ill show you.
                        buFImMU.png

                        OK. Those are just different versions. Some programs "require" a specific version. I have run into issues where I have 2013 installed and the program won't install. I need to uninstall that version of the runtime and let the program install the version the installer comes with.

                        gotcha gotcha.
                        so it's very much possible that we need all of these.

                        It is possible. It is also possible that some are no longer needed. However, I would be surprised if those are the cause.

                        WrCombsW 1 Reply Last reply Reply Quote 0
                        • WrCombsW
                          WrCombs @wrx7m
                          last edited by

                          @wrx7m said in Windows 10 Reboots:

                          @WrCombs said in Windows 10 Reboots:

                          @wrx7m said in Windows 10 Reboots:

                          @WrCombs said in Windows 10 Reboots:

                          @wrx7m said in Windows 10 Reboots:

                          @WrCombs said in Windows 10 Reboots:

                          So we use Microsoft visual C++ 2005,2008,2010,2012 Redistributable.
                          We have 4 of each in the programs and features

                          4 of each? Usually, you would have x64 and x86.

                          okay, not 4 of each. here: ill show you.
                          buFImMU.png

                          OK. Those are just different versions. Some programs "require" a specific version. I have run into issues where I have 2013 installed and the program won't install. I need to uninstall that version of the runtime and let the program install the version the installer comes with.

                          gotcha gotcha.
                          so it's very much possible that we need all of these.

                          It is possible. It is also possible that some are no longer needed. However, I would be surprised if those are the cause.

                          Very true.

                          1 Reply Last reply Reply Quote 0
                          • WrCombsW
                            WrCombs
                            last edited by WrCombs

                            and another piece of the puzzle arises:

                            1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre
                              last edited by

                              @WrCombs -- did you go into Task Scheduler and look to see what jobs were there?

                              WrCombsW 1 Reply Last reply Reply Quote 0
                              • WrCombsW
                                WrCombs @dafyre
                                last edited by

                                @dafyre said in Windows 10 Reboots:

                                @WrCombs -- did you go into Task Scheduler and look to see what jobs were there?

                                yes, nothing to suggest it would cause a reboot.

                                I have always just been informed that it only happens when they run a refresh on their front of house pos
                                which tells me its something with my software.

                                WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • WrCombsW
                                  WrCombs @WrCombs
                                  last edited by

                                  @WrCombs said in Windows 10 Reboots:

                                  @dafyre said in Windows 10 Reboots:

                                  @WrCombs -- did you go into Task Scheduler and look to see what jobs were there?

                                  yes, nothing to suggest it would cause a reboot.

                                  I have always just been informed that it only happens when they run a refresh on their front of house pos
                                  which tells me its something with my software.

                                  either the software or the SQL db that is in use to update the front of house.

                                  DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @WrCombs
                                    last edited by

                                    @WrCombs said in Windows 10 Reboots:

                                    @WrCombs said in Windows 10 Reboots:

                                    @dafyre said in Windows 10 Reboots:

                                    @WrCombs -- did you go into Task Scheduler and look to see what jobs were there?

                                    yes, nothing to suggest it would cause a reboot.

                                    I have always just been informed that it only happens when they run a refresh on their front of house pos
                                    which tells me its something with my software.

                                    either the software or the SQL db that is in use to update the front of house.

                                    That doesn't surprise me in the least. Our old ERP requested/required a daily reboot after the backup... it was crazy.. but not my system to manage.

                                    1 Reply Last reply Reply Quote 1
                                    • WrCombsW
                                      WrCombs
                                      last edited by

                                      got a different error this morning on that machine .

                                      cZHY5Zn.png

                                      WrCombsW 1 Reply Last reply Reply Quote 0
                                      • WrCombsW
                                        WrCombs @WrCombs
                                        last edited by

                                        @WrCombs said in Windows 10 Reboots:

                                        got a different error this morning on that machine .

                                        cZHY5Zn.png

                                        edit
                                        this happened 45 seconds before the reboot.
                                        Looking back, this happened a few different times before reboots.

                                        1 Reply Last reply Reply Quote 0
                                        • WrCombsW
                                          WrCombs
                                          last edited by

                                          I think I figured this out.
                                          Aloha uses a ctlsvr (control service) to run the front of house.
                                          it was set to log on as /.*user* and not local system, which would cause the Dcom error I was seeing above.. Right?

                                          I ran a refresh this morning after changing to local system and no reboot. no errors in the events log.

                                          1 Reply Last reply Reply Quote 0
                                          • WrCombsW
                                            WrCombs
                                            last edited by

                                            never mind.
                                            I closed the program and it started a reboot.
                                            atleast no i can look more intently at the logs.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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