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    Does Anyone Actually Use Conversation View Intentionally for Email

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    • ObsolesceO
      Obsolesce @scottalanmiller
      last edited by

      @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

      @Obsolesce Yeah, that's not bad. Outlook definitely handles it better than many.

      Don't remember off hand with Gmail.

      What I do know, is that I never miss emails in conversation view. I've only missed emials with Outlooks dumb "focused inbox" feature. But never with conversation view. I separate emails too after they are processed. But guess I use emial differently than you.

      If the conversation is ongoing, I don't think I move it anywhere. If I have email tasks to do, I'll simply flag it for follow-up, or right-click on it to add as a task.... all while the conversation can continue to flow as normal.

      wrx7mW scottalanmillerS 2 Replies Last reply Reply Quote 0
      • wrx7mW
        wrx7m @Obsolesce
        last edited by

        @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

        @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

        @Obsolesce Yeah, that's not bad. Outlook definitely handles it better than many.

        Don't remember off hand with Gmail.

        What I do know, is that I never miss emails in conversation view. I've only missed emials with Outlooks dumb "focused inbox" feature. But never with conversation view. I separate emails too after they are processed. But guess I use emial differently than you.

        If the conversation is ongoing, I don't think I move it anywhere. If I have email tasks to do, I'll simply flag it for follow-up, or right-click on it to add as a task.... all while the conversation can continue to flow as normal.

        Yeah, the focused inbox is something that created havoc when they first rolled that out and enabled it by default. All my users were missing messages. Now, I turn that off prior to giving out new systems.

        ObsolesceO 1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce @wrx7m
          last edited by

          @wrx7m said in Does Anyone Actually Use Conversation View Intentionally for Email:

          @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

          @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

          @Obsolesce Yeah, that's not bad. Outlook definitely handles it better than many.

          Don't remember off hand with Gmail.

          What I do know, is that I never miss emails in conversation view. I've only missed emials with Outlooks dumb "focused inbox" feature. But never with conversation view. I separate emails too after they are processed. But guess I use emial differently than you.

          If the conversation is ongoing, I don't think I move it anywhere. If I have email tasks to do, I'll simply flag it for follow-up, or right-click on it to add as a task.... all while the conversation can continue to flow as normal.

          Yeah, the focused inbox is something that created havoc when they first rolled that out and enabled it by default. All my users were missing messages. Now, I turn that off prior to giving out new systems.

          At my last job, we disabled it globally in O365, as NOBODY wanted it.

          wrx7mW 1 Reply Last reply Reply Quote 3
          • wrx7mW
            wrx7m @Obsolesce
            last edited by

            @Obsolesce I will have to check to see if anyone is actually using it by choice. If not, I will look into doing that.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Obsolesce
              last edited by

              @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

              @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

              @Obsolesce Yeah, that's not bad. Outlook definitely handles it better than many.

              Don't remember off hand with Gmail.

              What I do know, is that I never miss emails in conversation view. I've only missed emials with Outlooks dumb "focused inbox" feature. But never with conversation view. I separate emails too after they are processed. But guess I use emial differently than you.

              If the conversation is ongoing, I don't think I move it anywhere. If I have email tasks to do, I'll simply flag it for follow-up, or right-click on it to add as a task.... all while the conversation can continue to flow as normal.

              Focused Inbox, Clutter that you can't turn off... so many other issues with MS mailboxes 🙂

              1 Reply Last reply Reply Quote 0
              • larsen161L
                larsen161 @DustinB3403
                last edited by

                @DustinB3403 well there you go, found the problem...you're using Outlook 🙂

                1 Reply Last reply Reply Quote 1
                • larsen161L
                  larsen161
                  last edited by

                  I only use CV within Gmail (have since 2014-09-01) and could not imagine going back to the old way. I've tried a few times and it was painful.

                  1 Reply Last reply Reply Quote 0
                  • guyinpvG
                    guyinpv
                    last edited by

                    CV works pretty well in Zoho.

                    I can toll the whole chain into any folder or archive it or whatever. Even delete one of the middle emails in the chain, no problem. When a new email shows up, the entire chain basically goes to the top of the inbox again.

                    I like it because it just that easy to read the last one or two emails to remember what's going on.

                    In Thunderbird, even when not using CV, I would very often right-click the email and open the full chain to do just that, see them all in order of send/receive, it's quite handy.

                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @guyinpv
                      last edited by

                      @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                      CV works pretty well in Zoho.

                      Because... Zoho 😉

                      guyinpvG 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @guyinpv
                        last edited by

                        @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                        I like it because it just that easy to read the last one or two emails to remember what's going on.

                        Those are normally in the email already, though, so I never run into that problem.

                        guyinpvG 1 Reply Last reply Reply Quote 0
                        • guyinpvG
                          guyinpv @scottalanmiller
                          last edited by

                          @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                          @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                          I like it because it just that easy to read the last one or two emails to remember what's going on.

                          Those are normally in the email already, though, so I never run into that problem.

                          Very true, but then it's the same difference, you're just getting a view of previous emails under the current one.

                          1 Reply Last reply Reply Quote 0
                          • guyinpvG
                            guyinpv @scottalanmiller
                            last edited by

                            @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                            @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                            CV works pretty well in Zoho.

                            Because... Zoho 😉

                            Ya their email is pretty nice, but CV is not without issues.

                            Sometimes, for example, when looking at an email, I want to delete it. It's hard to know what the delete is actually doing. Sometimes it will only delete the one email in the chain that I'm looking at. Other times it appears to delete the entire chain so the whole thing disappears. It seems inconsistent. Sometimes I want to delete the whole chain since it's not needed for anything, but I don't think Zoho is actually deleting all the received and sent emails in the chain, it might just be deleting the one I'm looking at, and then hiding the rest? I don't know really know how that works to be honest.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @guyinpv
                              last edited by

                              @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                              @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                              @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                              CV works pretty well in Zoho.

                              Because... Zoho 😉

                              Ya their email is pretty nice, but CV is not without issues.

                              Sometimes, for example, when looking at an email, I want to delete it. It's hard to know what the delete is actually doing. Sometimes it will only delete the one email in the chain that I'm looking at. Other times it appears to delete the entire chain so the whole thing disappears. It seems inconsistent. Sometimes I want to delete the whole chain since it's not needed for anything, but I don't think Zoho is actually deleting all the received and sent emails in the chain, it might just be deleting the one I'm looking at, and then hiding the rest? I don't know really know how that works to be honest.

                              That's probably my underlying concern with CV across the board, it shows things in an abstracted way and it is very difficult as the human to understand what you are seeing and how it will react to actions you take.

                              ObsolesceO 1 Reply Last reply Reply Quote 0
                              • ObsolesceO
                                Obsolesce @scottalanmiller
                                last edited by

                                @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                CV works pretty well in Zoho.

                                Because... Zoho 😉

                                Ya their email is pretty nice, but CV is not without issues.

                                Sometimes, for example, when looking at an email, I want to delete it. It's hard to know what the delete is actually doing. Sometimes it will only delete the one email in the chain that I'm looking at. Other times it appears to delete the entire chain so the whole thing disappears. It seems inconsistent. Sometimes I want to delete the whole chain since it's not needed for anything, but I don't think Zoho is actually deleting all the received and sent emails in the chain, it might just be deleting the one I'm looking at, and then hiding the rest? I don't know really know how that works to be honest.

                                That's probably my underlying concern with CV across the board, it shows things in an abstracted way and it is very difficult as the human to understand what you are seeing and how it will react to actions you take.

                                Not at all difficult for me to understand and use effectively and efficiently.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Obsolesce
                                  last edited by

                                  @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                  @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                  @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                  @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                  @guyinpv said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                  CV works pretty well in Zoho.

                                  Because... Zoho 😉

                                  Ya their email is pretty nice, but CV is not without issues.

                                  Sometimes, for example, when looking at an email, I want to delete it. It's hard to know what the delete is actually doing. Sometimes it will only delete the one email in the chain that I'm looking at. Other times it appears to delete the entire chain so the whole thing disappears. It seems inconsistent. Sometimes I want to delete the whole chain since it's not needed for anything, but I don't think Zoho is actually deleting all the received and sent emails in the chain, it might just be deleting the one I'm looking at, and then hiding the rest? I don't know really know how that works to be honest.

                                  That's probably my underlying concern with CV across the board, it shows things in an abstracted way and it is very difficult as the human to understand what you are seeing and how it will react to actions you take.

                                  Not at all difficult for me to understand and use effectively and efficiently.

                                  Only once you learn a specific platform. But in general, for example, if you hit delete on a conversation... what does it do? Keep in mind, you have to answer for all systems, not just one. When we work without CV view, the answer is universal. But with CV, the answer varies.

                                  ObsolesceO 1 Reply Last reply Reply Quote 0
                                  • ObsolesceO
                                    Obsolesce @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                    But in general, for example, if you hit delete on a conversation... what does it do?

                                    Uh, it goes to the deleted folder. If it's accidental, move it back to inbox. If it's purposely done and needed a while later, still restorable. Know what you are deleting before you do it. Same thing if you delete a regular email. Same thing if you delete part of a conversation.

                                    scottalanmillerS 3 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Obsolesce
                                      last edited by

                                      @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                      Uh, it goes to the deleted folder.

                                      And "it" is not consistent. Hence the problem. The fact that you referred to a pronoun without antecedent is exactly the issue we have. The antecedent is what is in question. Does selecting a conversation select a conversation or an email within it?

                                      ObsolesceO 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Obsolesce
                                        last edited by

                                        @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                        Know what you are deleting before you do it.

                                        Exactly the question we are asking, how do you know? Especially as it is not consistent between systems.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Obsolesce
                                          last edited by

                                          @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                          Same thing if you delete a regular email.

                                          That's the problem, it can't be the same. That's not possible. Because when you delete an email, there is no abstraction to question.

                                          1 Reply Last reply Reply Quote 0
                                          • ObsolesceO
                                            Obsolesce @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                            @Obsolesce said in Does Anyone Actually Use Conversation View Intentionally for Email:

                                            Uh, it goes to the deleted folder.

                                            And "it" is not consistent. Hence the problem. The fact that you referred to a pronoun without antecedent is exactly the issue we have. The antecedent is what is in question. Does selecting a conversation select a conversation or an email within it?

                                            It's completely consistent. You pick exactly what you want to delete... an individual email, or the entire thread. It's totally up to you. Same concept as on this site, either delete a post within a thread, or delete the entire thread.

                                            I don't see how you are so confused by it. You must really have no experience using it and just totally hating on it. But even still, it's totally one's own preference. It's so not worth a discussion. It's a feature many people prefer. More who prefer it than don't in my experience.

                                            scottalanmillerS 2 Replies Last reply Reply Quote 0
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