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    Add devices to Apple School Manager

    IT Discussion
    apple apple school manager asm ipad ios
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    • S
      siringo
      last edited by scottalanmiller

      I'm trying to setup some form of management for 30 iPads.

      I've setup the iPads using Apple Configurator 2.5, created a profile, prepared the profile. The iPads show as being supervised. I did but not enrolled them into DEP as part of that profile as I didn't have a ASM account at that point.

      I have the iPads in an MDM I'm trialling and can see them all.

      I now have an Apple School Manager (ASM) account and am trying to add the iPads to ASM.

      I've followed all the instructions uploaded & downloaded certs as req'd, however when I go to add the iPads via serial number (from within ASM) the operation fails.

      I've looked at the log file and there is no info in that at all.

      I've tried with devices running iOS v9.x and iOS v12.x

      Anyone have any ideas?

      Thanks.

      1 Reply Last reply Reply Quote 2
      • D
        DustinB3403
        last edited by

        Unfortunately I have not dealt with ASM, but if it's like any other business software attempt they've made it's likely broken and needs one small tweak to make it work.

        1 Reply Last reply Reply Quote 0
        • K
          Kelly
          last edited by

          Have you tried adding it to DEP using the configurator?

          https://simplemdm.com/2017/09/28/ios-11-dep-apple-configurator-2-5/

          S 1 Reply Last reply Reply Quote 0
          • S
            siringo @Kelly
            last edited by

            @Kelly said in Add devices to Apple School Manager:

            Have you tried adding it to DEP using the configurator?

            https://simplemdm.com/2017/09/28/ios-11-dep-apple-configurator-2-5/

            I was hoping I wouldn't have to handle these things again. Thanks @Kelly I may have to.

            K 1 Reply Last reply Reply Quote 0
            • K
              Kelly @siringo
              last edited by

              @siringo said in Add devices to Apple School Manager:

              @Kelly said in Add devices to Apple School Manager:

              Have you tried adding it to DEP using the configurator?

              https://simplemdm.com/2017/09/28/ios-11-dep-apple-configurator-2-5/

              I was hoping I wouldn't have to handle these things again. Thanks @Kelly I may have to.

              There are two ways of doing things in the Apple world, the Apple way, and the other ways. And neither of them work easily, logically, or frequently.

              1 Reply Last reply Reply Quote 0
              • S
                scottalanmiller
                last edited by

                Tags added.

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