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    Windows 10 Home > Pro upgrade via MS Store

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    • I
      i3
      last edited by

      Had a user purchase Windows 10 Pro upgrade through the MS Store so no key was given. We recently did a fresh install and the computer shows Home, I logged the user in with the same account that was used to purchase the upgrade but still will not upgrade to Pro. Anyone else run into this issue and how to resolve?

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @i3
        last edited by

        @i3 said in Windows 10 Home > Pro upgrade via MS Store:

        Had a user purchase Windows 10 Pro upgrade through the MS Store so no key was given. We recently did a fresh install and the computer shows Home, I logged the user in with the same account that was used to purchase the upgrade but still will not upgrade to Pro. Anyone else run into this issue and how to resolve?

        Reinstall selecting Pro during the install, it should still activate.

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