Exchange / Office 365 Auto Response from Public Folder
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We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
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@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
Wouldn't that be an auto-response setup from one of the accounts that receives those emails?
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@travisdh1 said in Exchange / Office 365 Auto Response from Public Folder:
@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
Wouldn't that be an auto-response setup from one of the accounts that receives those emails?
Does that work with a public folder?
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I took it they wanted the folder to send the response. Not an account that has access to the folder.
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@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
@travisdh1 said in Exchange / Office 365 Auto Response from Public Folder:
@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
Wouldn't that be an auto-response setup from one of the accounts that receives those emails?
Does that work with a public folder?
Don't know, never tried it. I'd assume that you'd have to use an email account on the distribution list for that public folder to actually do it. Course making assumptions effect is multiplied when dealing with Exchange/Outlook/Office365.
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@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
@travisdh1 said in Exchange / Office 365 Auto Response from Public Folder:
@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
Wouldn't that be an auto-response setup from one of the accounts that receives those emails?
Does that work with a public folder?
Yes, with Folder Assistant through Outlook. Otherwise you can create a rule for incoming emails through Office 365 to accomplish that too.
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@dbeato said in Exchange / Office 365 Auto Response from Public Folder:
@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
@travisdh1 said in Exchange / Office 365 Auto Response from Public Folder:
@scottalanmiller said in Exchange / Office 365 Auto Response from Public Folder:
We have a public folder on Office 365 that is email enabled, the customer would like an auto-response from the public folder. I'm not sure if that is even possible.
Wouldn't that be an auto-response setup from one of the accounts that receives those emails?
Does that work with a public folder?
Yes, with Folder Assistant through Outlook. Otherwise you can create a rule for incoming emails through Office 365 to accomplish that too.
Yeah, seems... poor. Found this for doing it through Outlook, which would be unreliable and clearly not useful.
https://www.codetwo.com/admins-blog/setting-public-folder-auto-reply/
