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    Fedora with ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    fedorafedora 28screenconnect
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    • black3dynamiteB
      black3dynamite @FATeknollogee
      last edited by

      @fateknollogee said in Fedora with ScreenConnect:

      It's also a problem on Fedora + Gnome.
      I have 2 machines both have the same black screen problem

      Wayland and X11?

      FATeknollogeeF 1 Reply Last reply Reply Quote 0
      • FATeknollogeeF
        FATeknollogee
        last edited by

        Has anyone tried this:
        https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Blank_screen_when_connecting_to_Ubuntu_18.04_Login_screen

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • FATeknollogeeF
          FATeknollogee @black3dynamite
          last edited by

          @black3dynamite said in Fedora with ScreenConnect:

          @fateknollogee said in Fedora with ScreenConnect:

          It's also a problem on Fedora + Gnome.
          I have 2 machines both have the same black screen problem

          Wayland and X11?

          Wayland & Gnome

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @FATeknollogee
            last edited by

            @fateknollogee said in Fedora with ScreenConnect:

            Has anyone tried this:
            https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Blank_screen_when_connecting_to_Ubuntu_18.04_Login_screen

            Yes, it didn't do anything.

            1 Reply Last reply Reply Quote 0
            • FATeknollogeeF
              FATeknollogee
              last edited by

              Are there any other options or tools that folks have looked at?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @FATeknollogee
                last edited by

                @fateknollogee said in Fedora with ScreenConnect:

                Are there any other options or tools that folks have looked at?

                I've not gotten it working yet. We've moved to Ubuntu with Budgie, which has worked great.

                FATeknollogeeF 1 Reply Last reply Reply Quote 0
                • FATeknollogeeF
                  FATeknollogee @scottalanmiller
                  last edited by

                  @scottalanmiller said in Fedora with ScreenConnect:

                  Ubuntu with Budgie

                  So, no more Fedora 28?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @FATeknollogee
                    last edited by

                    @fateknollogee said in Fedora with ScreenConnect:

                    @scottalanmiller said in Fedora with ScreenConnect:

                    Ubuntu with Budgie

                    So, no more Fedora 28?

                    Not for jump boxes, no. That's the only thing we connect to with a GUI.

                    FATeknollogeeF 1 Reply Last reply Reply Quote 0
                    • FATeknollogeeF
                      FATeknollogee @scottalanmiller
                      last edited by

                      @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @FATeknollogee
                        last edited by

                        @fateknollogee said in Fedora with ScreenConnect:

                        @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                        Correct.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @FATeknollogee
                          last edited by

                          @fateknollogee said in Fedora with ScreenConnect:

                          @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                          Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said in Fedora with ScreenConnect:

                            @fateknollogee said in Fedora with ScreenConnect:

                            @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                            Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                            It works as long as you have the user log in, or is already logged in when you want to do support.

                            The only issue is the "lock screen" being blacked out.

                            FATeknollogeeF 1 Reply Last reply Reply Quote 0
                            • FATeknollogeeF
                              FATeknollogee @JaredBusch
                              last edited by

                              @jaredbusch said in Fedora with ScreenConnect:

                              @scottalanmiller said in Fedora with ScreenConnect:

                              @fateknollogee said in Fedora with ScreenConnect:

                              @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                              Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                              It works as long as you have the user log in, or is already logged in when you want to do support.

                              The only issue is the "lock screen" being blacked out.

                              In Fedora 28, it works?
                              I still get the black screen even when the user is logged in. This happens using unattended access.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @FATeknollogee
                                last edited by

                                @fateknollogee said in Fedora with ScreenConnect:

                                @jaredbusch said in Fedora with ScreenConnect:

                                @scottalanmiller said in Fedora with ScreenConnect:

                                @fateknollogee said in Fedora with ScreenConnect:

                                @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                                Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                                It works as long as you have the user log in, or is already logged in when you want to do support.

                                The only issue is the "lock screen" being blacked out.

                                In Fedora 28, it works?
                                I still get the black screen even when the user is logged in. This happens using unattended access.

                                I remote in to my desktop from my iPad or laptop consistently.

                                FATeknollogeeF 1 Reply Last reply Reply Quote 0
                                • FATeknollogeeF
                                  FATeknollogee @JaredBusch
                                  last edited by

                                  @jaredbusch said in Fedora with ScreenConnect:

                                  @fateknollogee said in Fedora with ScreenConnect:

                                  @jaredbusch said in Fedora with ScreenConnect:

                                  @scottalanmiller said in Fedora with ScreenConnect:

                                  @fateknollogee said in Fedora with ScreenConnect:

                                  @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                                  Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                                  It works as long as you have the user log in, or is already logged in when you want to do support.

                                  The only issue is the "lock screen" being blacked out.

                                  In Fedora 28, it works?
                                  I still get the black screen even when the user is logged in. This happens using unattended access.

                                  I remote in to my desktop from my iPad or laptop consistently.

                                  Is your Desktop on Wayland?

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @FATeknollogee
                                    last edited by

                                    @fateknollogee said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @fateknollogee said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller said in Fedora with ScreenConnect:

                                    @fateknollogee said in Fedora with ScreenConnect:

                                    @scottalanmiller Ubuntu w Budgie is solely for jump boxes? Screen Connect is installed on the jump box?

                                    Oh, sorry, forgot that we want this on end user desktops, we just don't have that working at the moment. Total bran fart there.

                                    It works as long as you have the user log in, or is already logged in when you want to do support.

                                    The only issue is the "lock screen" being blacked out.

                                    In Fedora 28, it works?
                                    I still get the black screen even when the user is logged in. This happens using unattended access.

                                    I remote in to my desktop from my iPad or laptop consistently.

                                    Is your Desktop on Wayland?

                                    Fedora + Cinnamon

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by JaredBusch

                                      I also remote into my laptop, my co-workers laptop, with ScreenConnect no issues.
                                      Oh and a demo laptop I have from HP right now. All systems running Fedora 28 + Ciinnamon.

                                      1 Reply Last reply Reply Quote 0
                                      • FATeknollogeeF
                                        FATeknollogee
                                        last edited by

                                        What do you have here on your desktop?
                                        0_1535639089160_wayland.png

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @FATeknollogee
                                          last edited by

                                          @fateknollogee
                                          0_1535639934856_d25fa55e-3d88-4273-b304-df072ff085c1-image.png

                                          1 Reply Last reply Reply Quote 0
                                          • FATeknollogeeF
                                            FATeknollogee
                                            last edited by

                                            It seems the issue is in Cinnamon vs Gnome.

                                            1 Reply Last reply Reply Quote 0
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