Windows 10 (Store) Remote Desktop App Errors
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The store version likely isn't supported on the system they are attempting to rdp into.
What version is the target running?
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Windows 10 (1709) to Windows 10 (1709)...
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What version of rdp is supported on the system they are logging into?
Odds are this store version is a different newer version, and the target is denying access.
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The description. . . ha....
https://www.microsoft.com/en-us/store/p/microsoft-remote-desktop/9wzdncrfj3ps#system-requirements
"Microsoft Remote Desktop
The product developer believes this product meets accessibility requirements, making it easier for everyone to use.
Microsoft Corporation" -
Not sure...the store Remote Desktop has always worked until now. Both machines are up to date with the same updates and versions. It has been baffling for sure. Like I said, the traditional Remote Desktop works fine and is the workaround.
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Did you user change password recently?
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@garak0410 said in Windows 10 (Store) Remote Desktop App Errors:
he store Remote Desktop has always worked until now. Both machines are up to date with the same updates and versions. It has been baffling for sure. Like I said, the traditional Remote Desktop works fine and is the workaround.
I know you have a
thread on this, for anyone to know the context and background. -
No...no password changes. I did change one users password to test this, put it back in his remote desktop program and same error. Dropping down to the older RD works.
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@dbeato said in Windows 10 (Store) Remote Desktop App Errors:
@garak0410 said in Windows 10 (Store) Remote Desktop App Errors:
he store Remote Desktop has always worked until now. Both machines are up to date with the same updates and versions. It has been baffling for sure. Like I said, the traditional Remote Desktop works fine and is the workaround.
I know you have a
thread on this, for anyone to know the context and background.Yes, normally don't like to cross-post but can't seem to find an answer...
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@garak0410 said in Windows 10 (Store) Remote Desktop App Errors:
nges. I did change one users password to test this, put it back in his remote desktop program and same error. Dropping down to the older RD works.
I assume the user is trying to connect by DNS name correct? Have they tried by IP address?
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@dbeato said in Windows 10 (Store) Remote Desktop App Errors:
@garak0410 said in Windows 10 (Store) Remote Desktop App Errors:
nges. I did change one users password to test this, put it back in his remote desktop program and same error. Dropping down to the older RD works.
I assume the user is trying to connect by DNS name correct? Have they tried by IP address?
Yes...fully qualified DNS name. I can have them try IP...this has been a very strange one...
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