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    Solved Weird blinking mouse pointer issue on my work laptop

    IT Discussion
    windows10 flickeringmouseicon hplaptop
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    • AmbarishrhA
      Ambarishrh
      last edited by Ambarishrh

      My HP work laptop has a weird issue since yesterday. My mouse icon shows the busy icon (mouse pointer with a circle) flickering the entire time i work. It is very annoying. Tried a lot of checks, and narrowed it down to only user who does not have admin rights. Seems like some process trying to complete and crashing may be due to lack of full rights. Anyone faced such issues? Google search gave me few results, one of which was to disable HP simple pass service, which i dont have in my laptop. Others was to disable windows error reporting and such but didn't really help. Another thing i just noticed is if i open windows explorer and try to take the window to use it as side by side, as soon as the window goes to smaller size before moving it to side, it just flickers as well!

      1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller
        last edited by

        HP has been caught this week deploying malware to machines. Unlikely to be related, but possible.

        JaredBuschJ 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          So only one user, only one machine? Definitely consider that this is a malware byproduct. Mostly tongue in cheek that it could be HP's own, that's just a funny coincidence I assume. But this is the kind of thing that malware often does.

          AmbarishrhA 1 Reply Last reply Reply Quote 0
          • MattSpellerM
            MattSpeller
            last edited by

            Eliminate some potential issues here

            boot it from a usb stick with some flavour of linux

            AmbarishrhA 1 Reply Last reply Reply Quote 1
            • AmbarishrhA
              Ambarishrh @scottalanmiller
              last edited by

              @scottalanmiller I tried with another non admin user and had the same issue

              1 Reply Last reply Reply Quote 0
              • AmbarishrhA
                Ambarishrh @MattSpeller
                last edited by

                @mattspeller said in Weird blinking mouse pointer issue on my work laptop:

                Eliminate some potential issues here

                boot it from a usb stick with some flavour of linux

                No issues when logged in as admin

                AmbarishrhA MattSpellerM 2 Replies Last reply Reply Quote 1
                • AmbarishrhA
                  Ambarishrh @Ambarishrh
                  last edited by

                  @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                  @mattspeller said in Weird blinking mouse pointer issue on my work laptop:

                  Eliminate some potential issues here

                  boot it from a usb stick with some flavour of linux

                  No issues when logged in as admin

                  And goes off if i give my user admin access as well, but i don't want to do that as a solution

                  1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller @Ambarishrh
                    last edited by

                    @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                    @mattspeller said in Weird blinking mouse pointer issue on my work laptop:

                    Eliminate some potential issues here

                    boot it from a usb stick with some flavour of linux

                    No issues when logged in as admin

                    Software issue then.

                    https://78.media.tumblr.com/02d891b35bb0b29d1120c1939fc2eb96/tumblr_nyvvagpwBt1qa32meo2_r1_500.gif

                    1 Reply Last reply Reply Quote 3
                    • AmbarishrhA
                      Ambarishrh
                      last edited by

                      Just trying to figure out what could be causing this!

                      MattSpellerM 1 Reply Last reply Reply Quote 0
                      • MattSpellerM
                        MattSpeller @Ambarishrh
                        last edited by

                        @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                        Just trying to figure out what could be causing this!

                        My rule of thumb is 30 minutes to solve any software issue that I could resolve via nuke/pave. Yeah, I nuke a lot of them but god damn it I never have to go back and fiddle or redo things or otherwise faff about.

                        dafyreD scottalanmillerS 2 Replies Last reply Reply Quote 2
                        • dafyreD
                          dafyre @MattSpeller
                          last edited by

                          @mattspeller said in Weird blinking mouse pointer issue on my work laptop:

                          @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                          Just trying to figure out what could be causing this!

                          My rule of thumb is 30 minutes to solve any software issue that I could resolve via nuke/pave. Yeah, I nuke a lot of them but god damn it I never have to go back and fiddle or redo things or otherwise faff about.

                          Faffing about is half the fun!

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @MattSpeller
                            last edited by

                            @mattspeller said in Weird blinking mouse pointer issue on my work laptop:

                            @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                            Just trying to figure out what could be causing this!

                            My rule of thumb is 30 minutes to solve any software issue that I could resolve via nuke/pave. Yeah, I nuke a lot of them but god damn it I never have to go back and fiddle or redo things or otherwise faff about.

                            Mine is a bit less. Clean installs have so many advantages.

                            1 Reply Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said in Weird blinking mouse pointer issue on my work laptop:

                              HP has been caught this week deploying malware to machines. Unlikely to be related, but possible.

                              Actually, it could be related, some users have reported that the spyware service is eating their system resources by rerunning tasks all the time in the background.

                              scottalanmillerS 1 Reply Last reply Reply Quote 4
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @jaredbusch said in Weird blinking mouse pointer issue on my work laptop:

                                @scottalanmiller said in Weird blinking mouse pointer issue on my work laptop:

                                HP has been caught this week deploying malware to machines. Unlikely to be related, but possible.

                                Actually, it could be related, some users have reported that the spyware service is eating their system resources by rerunning tasks all the time in the background.

                                I was thinking it sounded a bit crazy, but it really is the kind of thing you hear about with services like that.

                                1 Reply Last reply Reply Quote 1
                                • ObsolesceO
                                  Obsolesce
                                  last edited by Obsolesce

                                  Try this:

                                  1. Find the file %SystemDrive%\Users\Administrator\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat
                                  2. Add the local "BUILTIN\Users" group "Full Control" permissions to that file.

                                  If it works, it will take effect immediately and you'll immediately notice a difference. If it doesn't work, just remove the permissions and group you just added.

                                  This fixes an issue with Windows 10 specifically. So if you aren't running Win10, don't bother.

                                  AmbarishrhA 1 Reply Last reply Reply Quote 0
                                  • RojoLocoR
                                    RojoLoco
                                    last edited by

                                    Ditch the spyware laden HP garbage and buy something better...

                                    1 Reply Last reply Reply Quote 0
                                    • AmbarishrhA
                                      Ambarishrh @Obsolesce
                                      last edited by

                                      @tim_g said in Weird blinking mouse pointer issue on my work laptop:

                                      Try this:

                                      1. Find the file %SystemDrive%\Users\Administrator\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat
                                      2. Add the local "BUILTIN\Users" group "Full Control" permissions to that file.

                                      If it works, it will take effect immediately and you'll immediately notice a difference. If it doesn't work, just remove the permissions and group you just added.

                                      This fixes an issue with Windows 10 specifically. So if you aren't running Win10, don't bother.

                                      It is Windows 10, tried the above steps but didn't help

                                      AmbarishrhA 1 Reply Last reply Reply Quote 0
                                      • AmbarishrhA
                                        Ambarishrh @Ambarishrh
                                        last edited by

                                        This.. is what i am going through! 🙂

                                        https://imgur.com/a/iwgCC

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Ambarishrh
                                          last edited by

                                          @ambarishrh said in Weird blinking mouse pointer issue on my work laptop:

                                          This.. is what i am going through! 🙂

                                          https://imgur.com/a/iwgCC

                                          https://i.imgur.com/Lia4Ee8.gif

                                          1 Reply Last reply Reply Quote 1
                                          • AmbarishrhA
                                            Ambarishrh
                                            last edited by

                                            I installed spiceworks on my laptop to check something and uninstalled it now. The mouse pointer flickering issue is stopped but explorer flickering still remains!

                                            AmbarishrhA 1 Reply Last reply Reply Quote 0
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