How to send a key combo from a DSS Key while on a call with a Yealink phone

[EddieJennings]

And, as always, Jared's tip works like a charm!

[EddieJennings]

I'm curious to learn though why just the record option on the Yealink phone doesn't work. Such as having Type as "record."

[JaredBusch]

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

I'm curious to learn though why just the record option on the Yealink phone doesn't work. Such as having Type as "record."

That is to record to the USB jack on the back of the phone if you put a USB drive in it.

[EddieJennings]

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

I'm curious to learn though why just the record option on the Yealink phone doesn't work. Such as having Type as "record."

That is to record to the USB jack on the back of the phone if you put a USB drive in it.

I wondered that. What I read about USB recording was that if the phone sensed a USB drive was present, a more button would appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the function I'm wanting, for how would the Yealink phone know what to send to PBX to initiate recording, since I could easily configure something other than *1 for on-demand recording? The answer of course it "it wouldn't."

[Dashrender]

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

[scottalanmiller]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

[JaredBusch]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

You are bitching and latched onto something that is entirely of your own making as I have told you before.

Yealink specifically has a spot, in the GUI even!!, to tell it to send the appropriate code to the PBX when the DND button is pressed.

edit picture!!!!

[Dashrender]

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

You are bitching and latched onto something that is entirely of your own making as I have told you before.

Yealink specifically has a spot, in the GUI even!!, to tell it to send the appropriate code to the PBX when the DND button is pressed.

edit picture!!!!

This doesn't solve the problem. It's just working within the situation I already set forth.

Again - Bitchin!

[JaredBusch]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

You are bitching and latched onto something that is entirely of your own making as I have told you before.

Yealink specifically has a spot, in the GUI even!!, to tell it to send the appropriate code to the PBX when the DND button is pressed.

edit picture!!!!

This doesn't solve the problem. It's just working within the situation I already set forth.

Again - Bitchin!

No it absolutely solves the problem as it is designed to be solved. It is only your random insistence that the entire industry is wrong that is at issue here.

[Dashrender]

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

[scottalanmiller]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

[Dashrender]

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

uh what? my home phone was in my PBX?

[JaredBusch]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

uh what? my home phone was in my PBX?

You PBX was the CO in this case.

[Dashrender]

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

uh what? my home phone was in my PBX?

You PBX was the CO in this case.

Sure, for the second option I mentioned, but in the case of my phone having a contact list, that had nothing to do with the CO or a PBX, it was all inside my phone at home. Oh, yeah, I said all of this already.

[JaredBusch]

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

uh what? my home phone was in my PBX?

You PBX was the CO in this case.

Sure, for the second option I mentioned, but in the case of my phone having a contact list, that had nothing to do with the CO or a PBX, it was all inside my phone at home. Oh, yeah, I said all of this already.

The PBX for your phone at home is the CO. This is not a hard concept. The CO has all these features too.

So yes. your home phone always had this functionality.