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    Solved Sodium Help Desk: Ticket Times All Weird

    SodiumSuite
    sodium sodium help desk bug report
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    • scottalanmillerS
      scottalanmiller
      last edited by

      I've noticed on my comments field, which I use extensively, that ticket times are all weird. I've got a ticket where I need to document every few minutes. And as I document, the time doesn't change. Until an hour, then it changes. Right now, every entry is 18:08. I noticed that tons are this time, and before that there was a block at 17:08. And before that a block at 16:08. For some reason it only updates hourly and only at eight past the hour and all entries for the hour are marked at that time?

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • QuixoticJeremyQ
        QuixoticJeremy
        last edited by

        I take it back, it's already been released. This can be resolved.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Forgot to tag @Sodium

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @scottalanmiller
            last edited by

            @scottalanmiller restart browser between notes for testing bad browser issue.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              No luck. Fully restarted the browser. Still 18:08.

              1 Reply Last reply Reply Quote 0
              • QuixoticJeremyQ
                QuixoticJeremy
                last edited by

                This is fixed in an upcoming release

                1 Reply Last reply Reply Quote 0
                • QuixoticJeremyQ
                  QuixoticJeremy
                  last edited by

                  I take it back, it's already been released. This can be resolved.

                  1 Reply Last reply Reply Quote 0
                  • QuixoticJustinQ
                    QuixoticJustin
                    last edited by

                    We've confirmed that this is working now.

                    1 Reply Last reply Reply Quote 0
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