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    Unable to get time to sync on Server 2012 R2 DC

    IT Discussion
    ntp server 2012 r2 untangle time
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    • gjacobseG
      gjacobse
      last edited by

      Is the port open on the UT?

      1 Reply Last reply Reply Quote 0
      • CCWTechC
        CCWTech
        last edited by

        From what I have read UT is open from LAN to WAN by default. So I believe so.

        1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse
          last edited by

          Is the UT box maintaining time? It's been a few years since I had a UT system online, so I'm a tad off on it.

          If your UT system is maintaining time, you can set you ur server to pull time from it.

          1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato
            last edited by

            Can you telnet to port 123 from your DC To the NTP servers? Have you also checked that your DC hardware BIOS is keeping the time properly.

            CCWTechC 1 Reply Last reply Reply Quote 0
            • CCWTechC
              CCWTech @dbeato
              last edited by

              UT has the correct time. I am able to Telnet to pool.ntp.org port 123 (I don't get anything on the screen, but it connects via Putty)

              1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato
                last edited by

                What does the event log show for the time? I really would check what is the clock time in the BIOS.

                1 Reply Last reply Reply Quote 0
                • CCWTechC
                  CCWTech
                  last edited by

                  The time provider NtpClient is currently receiving valid time data from 3.pool.ntp.org,0x8 (ntp.m|0x8|0.0.0.0:123->69.50.219.51:123).
                  The time service is now synchronizing the system time with the time source 3.pool.ntp.org,0x8 (ntp.m|0x8|0.0.0.0:123->69.50.219.51:123).

                  Result of /sync command.

                  I can't get into the BIOS right this minute. I am currently remoting into the server and would have to schedule downtime to check. Shouldn't Windows time and BIOS time be the same? (Sync with each other)

                  dbeatoD 1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @CCWTech
                    last edited by

                    @ccwtech BIOs time is not the same as the OS time. The OS time will be affected by the BIOS time but not viceversa. So if there is a time difference between the OS and BIOS, BIOS will always win.

                    1 Reply Last reply Reply Quote 2
                    • CCWTechC
                      CCWTech
                      last edited by

                      Interesting... this just popped up in the log as well:

                      Time Provider NtpClient: No valid response has been received from manually configured peer 3.pool.ntp.org,0x8 after 8 attempts to contact it. This peer will be discarded as a time source and NtpClient will attempt to discover a new peer with this DNS name. The error was: The peer is unreachable.

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @CCWTech
                        last edited by

                        @ccwtech change all the Ntp servers to known good addresses.

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                        • CCWTechC
                          CCWTech
                          last edited by

                          Just using pool.ntp.org now.

                          Getting this:
                          The system time has changed to ‎2017‎-‎07‎-‎26T03:59:47.234000000Z from ‎2017‎-‎07‎-‎26T03:59:47.247242200Z.

                          But it's still 7 minutes behind...

                          1 Reply Last reply Reply Quote 0
                          • CCWTechC
                            CCWTech
                            last edited by

                            I'm reading that if it is off only by a few minutes it slowly changes the clock to run faster until it 'catches up'.

                            Check again in the AM and report back.

                            Goodnight all.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @CCWTech
                              last edited by

                              @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                              I'm reading that if it is off only by a few minutes it slowly changes the clock to run faster until it 'catches up'.

                              Check again in the AM and report back.

                              Goodnight all.

                              That's correct.

                              1 Reply Last reply Reply Quote 0
                              • CCWTechC
                                CCWTech
                                last edited by

                                With the fact that it slowly 'catches up' last night I adjusted the time to be within 2 minutes of current time hoping that it would 'catch up' more quickly. As of this morning it's still at 2 minutes behind, so no joy....

                                1 Reply Last reply Reply Quote 0
                                • hobbit666H
                                  hobbit666
                                  last edited by

                                  When I've had time sync issues in the past to help I've just installed a atomic clock sync tool onto the server.

                                  CCWTechC 1 Reply Last reply Reply Quote 1
                                  • jt1001001J
                                    jt1001001
                                    last edited by

                                    Check Group Policy setting in the default domain controller OU to make sure NTP/SNTP is not disabled. See this article:
                                    https://social.technet.microsoft.com/Forums/windowsserver/en-US/95733420-c3c8-456d-a5c1-b426ebafb53e/pdc-will-not-sync-with-external-time-source-ntp-using-w32time?forum=winserverNIS
                                    Also, try an IP address instead of name. I use 132.163.4.103 and 129.6.15.29 for my testing, then set to pool.ntp.org when testing's complete.

                                    1 Reply Last reply Reply Quote 1
                                    • CCWTechC
                                      CCWTech @hobbit666
                                      last edited by

                                      @hobbit666 I have tried a couple of those.

                                      It's weird to me as it seems like it's able to sync the time, but no matter if it is 7 minutes late or 2 minutes late the server 'thinks' it's off by 0 ms so it doesn't change.

                                      It's just odd.

                                      0_1501073818831_Capture.JPG

                                      dbeatoD 1 Reply Last reply Reply Quote 0
                                      • dbeatoD
                                        dbeato @CCWTech
                                        last edited by

                                        @ccwtech as long as it is in between 5 minutes from the right time it should be okay.

                                        CCWTechC scottalanmillerS 2 Replies Last reply Reply Quote 1
                                        • CCWTechC
                                          CCWTech @dbeato
                                          last edited by

                                          @dbeato But it doesn't. I manually changed it from 7 behind to 2 behind to let it catch up. However I have set the time on this server (to correct time) manually a couple months ago and that is when the company called me and said it's off again.

                                          dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • dbeatoD
                                            dbeato @CCWTech
                                            last edited by

                                            @ccwtech Last thing to check is the actual server hardware clock then 🙂

                                            1 Reply Last reply Reply Quote 0
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