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    Twilio as a SIP provider

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    • bigbearB
      bigbear @triple9
      last edited by

      @triple9 S7 was the industry lingo even in the early 90's when I got started. Another term that died off in the nineties was "cloud" ironically lol. And speaking of bad security who remembers Frame Relay?

      triple9T 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        OMG. Frame Relay.

        triple9T 1 Reply Last reply Reply Quote 0
        • triple9T
          triple9 @scottalanmiller
          last edited by

          @scottalanmiller @bigbear I was lucky enough not to use FR in production, only in lab while I was studying for my Cisco certs. Nowdays, we don't use FR, and Cisco is less and less present in my work. Fortunatelly 😉

          scottalanmillerS 1 Reply Last reply Reply Quote 3
          • triple9T
            triple9 @bigbear
            last edited by

            @bigbear oh, ok, I didn't know. As I recall, everybody was using term SS7 during that project.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @triple9
              last edited by

              @triple9 said in Twilio as a SIP provider:

              @scottalanmiller @bigbear I was lucky enough not to use FR in production, only in lab while I was studying for my Cisco certs. Nowdays, we don't use FR, and Cisco is less and less present in my work. Fortunatelly 😉

              I never had to use it first hand. But I have managed Token ring networks. Even owned one at home.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @bigbear
                last edited by

                @bigbear said in Twilio as a SIP provider:

                I have been using Twilio with FreePBX for however it was that I first joined this form. Have also used inbound Twilio for 2 years to ACME packet SBC's for inbound. Have ported customers to them every month outside of our local market (away form Level 3 and Verizon) and by then end of the year all our extended area inbound will be twilio. We have a cross connect with them but OTT worked flawlessly.

                Have never had an outage. Best kept secret around.

                It is 6/6 billing, even when you are 10mmou. Its 60/60 for inbound and outbound. For your avergae single account 6/6 only nets you 12% savings, where there rates are 55% cheaper on inbound

                Outbound subaccount calling is difficult to configure. Inbound requires you peer to all of the market IP addresses in freePBX separately.

                But it works great.

                EDIT: If you are going to use them I suggest Telnyx for outbound. Its 6/6 pricing for .0075 for outbound. Its also easier to configure than outbound on twilio sub accounts (assuming youare reselling)

                I am confused. Is it 6/6 or 60/60 billing?

                1 Reply Last reply Reply Quote 0
                • bigbearB
                  bigbear
                  last edited by

                  Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

                  Telnyx offers 6/6 billing in and out.

                  My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

                  Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @bigbear
                    last edited by

                    @bigbear said in Twilio as a SIP provider:

                    Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

                    Telnyx offers 6/6 billing in and out.

                    My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

                    Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

                    60/60 instead of 6/6 can make a big difference. At that rate of .0045 it is the same as VoIP.ms at .009, but VoIP.MS bills at 6/6.

                    bigbearB 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver
                      last edited by

                      Can you explain 60/60 vs 6/6?

                      From the sound of it you get charged for a full 60 seconds whether you use the entire thing or not. 6/6 sound the same but only for 6 seconds?

                      bigbearB 1 Reply Last reply Reply Quote 1
                      • bigbearB
                        bigbear @JaredBusch
                        last edited by

                        @JaredBusch said in Twilio as a SIP provider:

                        @bigbear said in Twilio as a SIP provider:

                        Twilio is per minute billing in/out. You got 10 seconds over you pay for the whole minute.

                        Telnyx offers 6/6 billing in and out.

                        My suggestion was to use Twilio for inbound .0045 and Telnyx for termination .0075.

                        Twilio has no intention of going 6/6 as they don't want to deal with bad Average Seizure Rations (call center dialing). After you have established a couple MMOU with them they will make exceptions.

                        60/60 instead of 6/6 can make a big difference. At that rate of .0045 it is the same as VoIP.ms at .009, but VoIP.MS bills at 6/6.

                        In my experience you save about 12% on origination with 6/6, Maybe up to 20% on termination. For a single business usually much less on the latter even.

                        You will never touch the .0045 average for origination twilio charges with .009 at 6/6.

                        You should dump a CDR and round-up your minutes and apply the rate. I bet its at least 30% cheaper and likely more...

                        1 Reply Last reply Reply Quote 0
                        • bigbearB
                          bigbear @coliver
                          last edited by

                          @coliver said in Twilio as a SIP provider:

                          Can you explain 60/60 vs 6/6?

                          From the sound of it you get charged for a full 60 seconds whether you use the entire thing or not. 6/6 sound the same but only for 6 seconds?

                          In telecom the first number is the minimum number of seconds you will be billed for the call. The second number is the minimum increments you will be billed in seconds for the remainder of the call.

                          As a CLEC or wholesaler you will see a little of 6/1. On the retail side Origination (even Flowroute) is 60/60 where there outbound is 30/6.

                          For retail Twilio has the best origination deal you will (.0045) find and Telnyx has the best termination I have seen.

                          Wholesale requires minimum monthly commitments and at least 1mmou (million minutes of monthly usage). In wholesale we mostly LCR through providers that do not provide 100% guaranteed call completion. With Twilio on wholesale you can get down to .0025.

                          1 Reply Last reply Reply Quote 1
                          • bigbearB
                            bigbear
                            last edited by

                            I should also mention, for at least 5 years, DID peering has dramatically cut wholesale/CLEC costs on the backend (with no benefit to the retail side).

                            DID peering means carriers router calls directly to each other before hitting the telephone network. We charge each other .00001 or less for these connections.

                            1 Reply Last reply Reply Quote 2
                            • EddieJenningsE
                              EddieJennings
                              last edited by

                              A few numbers I crunched. I'm basing this off of minutes reported on my last Windstream bill for toll-free and long-distance calling. Trying to get accurate overall numbers digging through Altigen CDR is proving to be a challenge.

                              Total toll-free minutes (6-second increments): 12010.8 ---- Cost for voip.ms = 228.21 ($0.019)
                              Total toll-free minutes (60-second increments): 12756 ---- Cost for Twilio = 229.61 ($0.018)

                              Long-distance minutes (6-second increments): 14100.1 --- Cost for voip.ms = 141.00 ($0.01)
                              Long-distance minutes (60-second increments): 15203 -- Cost for Twilio = 106.52 ($0.007)

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                So a bit of savings there, but not massive. But not bad.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Incoming calls are free on both?

                                  EddieJenningsE 1 Reply Last reply Reply Quote 0
                                  • EddieJenningsE
                                    EddieJennings @scottalanmiller
                                    last edited by

                                    @scottalanmiller No. I'm trying to go through the Altigen CDR to try to get an accurate count of non-toll free inbound minutes.

                                    bigbearB 1 Reply Last reply Reply Quote 0
                                    • bigbearB
                                      bigbear @EddieJennings
                                      last edited by

                                      @EddieJennings said in Twilio as a SIP provider:

                                      @scottalanmiller No. I'm trying to go through the Altigen CDR to try to get an accurate count of non-toll free inbound minutes.

                                      Add a couple zeros and its a pretty big deal. Just look at annual savings for example.

                                      Inbound will be huge, 50% or more savings over voip.ms

                                      I would use Telnyx for outbound. Way easier to configure and its .0075 with 6/6 billing on outbound. Also, when you call out to 800 numbers Twilio will charge you, Telnyx will terminate the call for free (as it should be for the calling party)

                                      There are some other advantages with caller ID passing via Telnyx that Twilio will give you problems with if the number isn't in your DID list.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Twilio as a SIP provider:

                                        So a bit of savings there, but not massive. But not bad.

                                        He is comparing those numbers against his Windstream bill. A number we have not see. But willbe significantly higher than those numbers.

                                        1 Reply Last reply Reply Quote 0
                                        • EddieJenningsE
                                          EddieJennings
                                          last edited by EddieJennings

                                          Here are some numbers. Here are a few things to note. First, minutes are as accurate as I can get from my CDR cross-referencing tasks. Second, a "normal" Windstream bill is around $750. This month was the worst of the toll-fraud. Third, add about $5 / month for a Vultr instance for Twilio or Voip.ms. Fourth, savings will be event more when if cut out some DIDs, as we're not using more than 50 at the moment.

                                          Edit: Removed incorrect figures.

                                          1 Reply Last reply Reply Quote 3
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            @EddieJennings said in Twilio as a SIP provider:

                                            about $5 / month for a Vultr instance for Twilio or Voip.ms. Fourth, savings will be event more when if cut out some DIDs, as

                                            damn - nearly a 75% savings.

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