Where Are You Running Nextcloud

FATeknollogee

Yep, 150/150 FIOS pipe.

At my colo, I have 1000/500 pipe.

Really surprised at the lack of speed from A2.

FATeknollogee

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

dafyre

@FATeknollogee said in Where Are You Running Nextcloud:

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

You: Okay, thanks. I'll move all my stuff off of A2 then, and switch to another provider, such as Vultr, where these types of services are allowed.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

So, I opened a ticket with A2 support:

Me:
reference: My internet connection is 150/150

I uploaded 2 mp4 files ( 74 & 196 MB)
Vultr upload took 10 secs.
A2 upload took over 7 mins

Downloading just the 196MB file:
Vultr: 1 sec
A2: 1 min.

A few hours later, I tried the upload again:......speed wins
Vultr: 17 seconds
A2: 8 mins 27 secs

Why are these speeds so poor?

A2 Support:
Thank you for contacting us. I would be happy to answer that question. We are not a file sharing service nor do we allow file sharing websites so our service is not optimized to feed that type of setup. From what I can tell this seems to be what you might be setting up as that is what Next Cloud is for. We do not allow this on our servers / we do not allow File Storage.

Please do not setup a file sharing or backup or storage cloud on the server. I apologize for any confusion.

Me:
Are you serious?
Why is NextCloud available to install in the Softaculous catalog? Why not remove it since you claim it is not allowed?

A2:
Thank you for your reply, I apologize for any confusion this has caused you. We offer our customers a variety of scripting using the Softaculous installer, as with all websites on our network the content of our customers sites must be in keeping with our Terms of Service and Acceptable Use Policy which prohibits :

Audio/Video streaming (other than that which is incidental to a site's operation)
Very large photo galleries
Storage of a large amount of uncompressed or full-size digital images
Online file (FTP) serving
Distribution of large audio or video content such as MP3 files
Online backups (i.e. backup of desktop/laptop computer, files, or anything not directly related to the website)

https://www.a2hosting.com/about/policies/terms-of-service

Holy crap what a load of BS. Add them to the list of "never ever use."

Cloudways will have zero issue with that!

FATeknollogee

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting
DNS settings for my different domains
Email accounts
No "one-click" install of some 3rd party apps

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting

That should never be tied to any other service. THat's your registrar and should have no technical role whatsoever. We use GoDaddy for this.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

No "one-click" install of some 3rd party apps

Sadly, that's a tough one. You either need to build your own (Vultr + cPanel/CWP + Softaculous) or you need a full on web hosting environment like ASO (not ASO, just like that.)

travisdh1

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

You don't keep an image handy for facepalm?
alt text

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

As much as I would love to move off A2 and use Cloudways, I've got a few things to consider:

Domain name hosting

That should never be tied to any other service. THat's your registrar and should have no technical role whatsoever. We use GoDaddy for this.

I use Hover (not A2) as my registrar. I then "manage" (not sure what the correct term is) them at A2

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

Concern is I would need to move this somewhere else

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

No facepalm...I have the critical ones with Office365 & I have a bunch of generic (aka free) with A2

travisdh1

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

Concern is I would need to move this somewhere else

Sounds like you'll have to do this anyway, or your service could randomly just stop. Which is worse, a planned move or an unplanned outage?

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

No "one-click" install of some 3rd party apps

Sadly, that's a tough one. You either need to build your own (Vultr + cPanel/CWP + Softaculous) or you need a full on web hosting environment like ASO (not ASO, just like that.)

There has to be a "great" version of ASO or A2???

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

Concern is I would need to move this somewhere else

But your DNS should never be tied to your hosting. So it's important that you move this anyway. It's trivial to move, though, and can be moved right now, not a part of any other move.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

Email accounts

You hosted email with your web host? You get a facepalm for that one.

No facepalm...I have the critical ones with Office365 & I have a bunch of generic (aka free) with A2

If it is important enough to worry about moving, it's important enough not to be tied to web hosting because it creates technical debt in the form of lock in. You listed it here as a concern, hence the point.

scottalanmiller

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

No "one-click" install of some 3rd party apps

Sadly, that's a tough one. You either need to build your own (Vultr + cPanel/CWP + Softaculous) or you need a full on web hosting environment like ASO (not ASO, just like that.)

There has to be a "great" version of ASO or A2???

Maybe there really is a market gap? Is that possible?

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

No "one-click" install of some 3rd party apps

Sadly, that's a tough one. You either need to build your own (Vultr + cPanel/CWP + Softaculous) or you need a full on web hosting environment like ASO (not ASO, just like that.)

There has to be a "great" version of ASO or A2???

Maybe there really is a market gap? Is that possible?

Maybe it exists & we just don't know who?

FATeknollogee

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

@scottalanmiller said in Where Are You Running Nextcloud:

@FATeknollogee said in Where Are You Running Nextcloud:

DNS settings for my different domains

What is the concern there?

Concern is I would need to move this somewhere else

But your DNS should never be tied to your hosting. So it's important that you move this anyway. It's trivial to move, though, and can be moved right now, not a part of any other move.

Yes you are correct, this is an easy fix/move