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    Issue with Webroot

    IT Discussion
    bad design webroot
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    • JaredBuschJ
      JaredBusch
      last edited by

      The Mac client does not do this by the way.

      I installed both today.

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by

        I see your keycode there 😉

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          The Mac client though does not install the Web Threat plugin in Chrome (my default browser). Instead it launches Safari.

          I have spent zero time troubleshoot . I will have to do that later.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @A Former User
            last edited by

            @thecreativeone91 said:

            I see your keycode there 😉

            I monitor my portal. So if something shows up I assume I can kill it.

            1 Reply Last reply Reply Quote 0
            • T
              technobabble
              last edited by

              Anyone else have deja vu here? I could have sworn I have read this post months ago!

              IRJI 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                I have never used Webroot on my personal stuff prior to @Nic offering a key recently.

                I installed it on my main desktop and all that was fine. Installed on my macbook and the Windows VM in my macbook today.

                1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @technobabble
                  last edited by

                  @technobabble said:

                  Anyone else have deja vu here? I could have sworn I have read this post months ago!

                  I bet you are thinking of my thread

                  http://mangolassi.it/topic/1952/i-need-to-gain-access-to-my-webroot-account

                  1 Reply Last reply Reply Quote 2
                  • thanksajdotcomT
                    thanksajdotcom
                    last edited by

                    I can vouch for how lightweight Webroot is. It just works and does a really good job.

                    IRJI 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      I've honestly never used Webroot. Personally stuff I'm still using a free Symantec SEP I have which slows my desktop down but hey it's free.

                      Most places I've worked have used either TrendMirco, Avast or McAfee (which I quickly replaced). TrendMirco was the best out of those but it had quirks with the management server and installs getting disconnected from it.

                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @A Former User
                        last edited by

                        @thecreativeone91 said:

                        I've honestly never used Webroot. Personally stuff I'm still using a free Symantec SEP I have which slows my desktop down but hey it's free.

                        Most places I've worked have used either TrendMirco, Avast or McAfee (which I quickly replaced). TrendMirco was the best out of those but it had quirks with the management server and installs getting disconnected from it.

                        I think you're the first person I've ever heard say something positive about Trend.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @thanksajdotcom
                          last edited by

                          @ajstringham I had a deployment with 400-400ish clients (not including servers) and 3 TrendMicro Servers and it works pretty for the most part. The bad thing is the install uses a code to register to the server instead of using the computers hostname so it can't be included in the image. There can also be pains when migrating the clients from one managment server to another it will work about 80% of the time.

                          I might download a trial of webroot for my mac, windows 8 and android to test it out. It seems to be highly talked of around here.

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            Okay already having problems with it. On Mac OS 10.10 after install if force closes chrome (doesn't even prompt you to close) and then puts chrome in a non stop loop of force close saying the extension is not installed and it will close it to install it. 😞 Any ideas?

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Wait, you have a Mac? Oh man, not another one 😞

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @A Former User
                                last edited by

                                @thecreativeone91 said:

                                Okay already having problems with it. On Mac OS 10.10 after install if force closes chrome (doesn't even prompt you to close) and then puts chrome in a non stop loop of force close saying the extension is not installed and it will close it to install it. 😞 Any ideas?

                                Same thing I posted above most likely.

                                @JaredBusch said:

                                The Mac client though does not install the Web Threat plugin in Chrome (my default browser). Instead it launches Safari.

                                1 Reply Last reply Reply Quote 0
                                • NicN
                                  Nic
                                  last edited by

                                  I sent this thread over to some of the folks here, so I'll go bug them for a response.

                                  1 Reply Last reply Reply Quote 1
                                  • IRJI
                                    IRJ @thanksajdotcom
                                    last edited by

                                    @ajstringham said:

                                    I can vouch for how lightweight Webroot is. It just works and does a really good job.

                                    I agree. Performance wise its great

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @IRJ
                                      last edited by

                                      @IRJ said:

                                      I agree. Performance wise its great

                                      I agree on this too.

                                      1 Reply Last reply Reply Quote 0
                                      • NicN
                                        Nic
                                        last edited by

                                        So I heard back that this shouldn't be happening every time, so that's definitely a bug or some other issue. You can contact support here and they'll be able to either fix it or get it escalated appropriately:
                                        https://www.webrootanywhere.com/servicewelcome.asp

                                        Or if you want to send me your email address by PM I can enter a ticket for you and have them contact you.

                                        1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch
                                          last edited by

                                          for me, I will check into it at some point over the weekend and contact support then. I have not looked into it past the initial install yet.

                                          1 Reply Last reply Reply Quote 1
                                          • NicN
                                            Nic
                                            last edited by

                                            Cool, let me know how it goes and if you need any help!

                                            1 Reply Last reply Reply Quote 0
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