yealink dial plan syntax
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I have a yealink T46G. When calls come in the come in without the 1 so it's area code + telephone number. My phone wants me to dial a 1 for every outbound call. When I would miss a call or go through my call history, I couldn't just scroll down to the number and hit send because it wouldn't dial out without the 1.
I created a dial plan for prefix (.) replace: 1$1
That worked for outside calls, but since our internal numbers start with 1, when I tried to dial someone internally, it would add another 1 to their extension and fail.As a work around for that issue, I created a dial plan that looks for my most used area code, which is 315 and the rule looks like: Prefix: 315(.) replace: 1315$1
That works and I can call internal extensions. Of course it only works for that area code and I would have to program every area code I might want to call back in there like that.
Is there a way to only use the replace rule on 10 digit long numbers and leave the 3 digit numbers alone? It seemed like it would be something like:
Prefix xxxxxxxxxx replace 1xxxxxxxxxx
but that didn't work. -
Do you not have a PBX handling this? The phones should never need configured away from default.
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yes I do. @Mike-Ralston would know more about it.
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@Mike-Davis @JaredBusch
What's going on here is that we have several different entities using a single phone system, and they all need their own outbound routes. This is just a temporary situation that should be resolved soon. -
@Mike-Ralston said in yealink dial plan syntax:
@Mike-Davis @JaredBusch
What's going on here is that we have several different entities using a single phone system, and they all need their own outbound routes. This is just a temporary situation that should be resolved soon.Shouldn't that be done by determining the source of the call, rather than a number prefix?
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@scottalanmiller said in yealink dial plan syntax:
@Mike-Ralston said in yealink dial plan syntax:
@Mike-Davis @JaredBusch
What's going on here is that we have several different entities using a single phone system, and they all need their own outbound routes. This is just a temporary situation that should be resolved soon.Shouldn't that be done by determining the source of the call, rather than a number prefix?
Yes in the outbound route you specify the extensions that the calls come from to fix this
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@Mike-Ralston look at the PBX I have with NTG you can see outbound route there like that
