Finding the Best Open Source Email Solutions
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@mcostan said in Finding the Best Open Source Email Solutions:
now really I have to stop this as I have work to do.
All I can say is that I am a happy user and unless Zimbra gives me the functionality that I need in the community edition which it does NOT, I'll stick with Kopano.
At the end of the day, I can only choose a product that gives me the FUNCTIONALITY I need and it works.
I can't use Zimbra as it does NOT have the functionality (community edition) so for as much as we can debate what's better and what's worse, it's a NON STARTER FOR ME.
If I can't have the functionality I can't use it. It may be great, stable, never go down, support Ubuntu 19.78 but if it doesn't do what I need, I just can NOT use it.
When it does, I'll be happy to revisit it.
End of the story for me.
I'm not trying to argue, only trying to determine what the state of the product is. I'm not asking you to defend it, only stating what problems we have run into, why it seems to be unsupported and what our impression of testing it out is. It was good advice to push us to their forums, if nothing else, people need to know that installation problems are happening rather than people just ignoring the product and moving on.
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I am getting the exact opposite impression:
a) it is supported
b) it installs fine in my environments
c) if you want paid for support you can of course buy it.That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
Therefore for me the choice is only one. I need a car with 4 wheels and right now there is only one that I can have, so that's the one I buy.
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@mcostan said in Finding the Best Open Source Email Solutions:
I am getting the exact opposite impression:
a) it is supported
b) it installs fine in my environments
c) if you want paid for support you can of course buy it.That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
Therefore for me the choice is only one. I need a car with 4 wheels and right now there is only one that I can have, so that's the one I buy.
That's fine. But I just posted what we found and you argued with me, not the other way around. We gave it more than a fair shake, we followed the docs. If you are sure it works on a supported OS (you are the one that brought up the importance of that, in fact) then give an install a try and see for yourself. Show us that we are wrong, by all means. What are we failing at? Why are you arguing against what we are showing?
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@mcostan said in Finding the Best Open Source Email Solutions:
That said I have no choice anyway as kopano gives me the functionality that I need, Zimbra does NOT.
No one has implied that there is something wrong about that. All we did was push forward with a lot more testing than we normally would have done because you spoke so highly of it. And what we found was that it did not appear to be production ready. In no way does that imply that it can't be installed on Debian or that it doesn't work for you. So I'm unclear of why you keep pushing the point when we've not argued with you.
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Reasons that we found it to be lacking:
- No working docs
- No working install on an enterprise, supported OS
Where we are now:
- Documenting the failures individually for Kopano
- Have posted in their community for them to follow up
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well, you posted something on their forum to say that it doesn't install on an Ubuntu platform that they do not support...
It's like saying that I can't get Microsoft Excel to work in Linux?
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@mcostan said in Finding the Best Open Source Email Solutions:
well, you posted something on their forum to say that it doesn't install on an Ubuntu platform that they do not support...
I also posted about CentOS, and am making a dedicated thread for it, too. Which is the one that they claim that they support.
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@mcostan said in Finding the Best Open Source Email Solutions:
well, you posted something on their forum to say that it doesn't install on an Ubuntu platform that they do not support...
https://forum.kopano.io/topic/47/kopano-core-install-fails-on-centos-7-due-to-missing-package
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@mcostan said in Finding the Best Open Source Email Solutions:
well, you posted something on their forum to say that it doesn't install on an Ubuntu platform that they do not support...
But the issue is... do they support anything we consider production ready? You make it sound like an unreasonable thing to want.
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Agreed, your postings now referring to Centos 7 are absolutely fine.
You should get some feedback from the community at some stage.
Note that (I am not the expert here so apologies if I get this wrong) from what I understand Zimbra gives you the community edition which is a cut down version of the production ones (i.e. you have to pay for it otherwise), whilst Kopano gives you everything in the community edition with no restrictions but you either get the sourcecode or the mainline builds.
For me I cannot use Zimbra as I cannot pay for the features I need (and perhaps they wouldn't be there anyway), so I need Kopano. But clearly I am taking the mainline branch and although I never have had issues before, there may be for what I know.
Therefore if you did take the official Kopano packages and install them, i.e. the branched releases, I am pretty sure they would be spot on.
I tend to run two parallel environments, one Kopano production and one with the latest community edition which I take regularly. When I am satisfied it is all fine, I move it to production.
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as I said what you see in the community download section is the mainline branch. Not the production releases. If you want those, you pay for them.
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@mcostan said in Finding the Best Open Source Email Solutions:
Agreed, your postings now referring to Centos 7 are absolutely fine.
You should get some feedback from the community at some stage.
They seem active, that is good.
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As I said I never had any issues with support from them from the forums or directly. Even if I am just a community user (i.e. I do not pay) they always helped me out even directly from the developers.
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All of their community buttons are backwards from ours, it's killing me, lol.
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Unfortunately I'm getting only the "run another distro" run around that so often happens on these things. We try Ubuntu "well if you want support you should have run CentOS". So we try CentOS "well it works on Ubuntu". No one is actually providing assistance yet, just lots of people confused about Linux or just posting "well you should be using this" which was already tested and didn't work. Hopefully the developers are active, too.
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put it this way: I do run it and it works. And if they reply it means that they do have customers as they are paying the employees to reply to you.
And yes, there are developers as they reply too (perhaps not to you in this instance but they are active).
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@mcostan said in Finding the Best Open Source Email Solutions:
put it this way: I do run it and it works. And if they reply it means that they do have customers as they are paying the employees to reply to you.
Everyone here isn't paid. Lots of developers that aren't paid respond to communities. It probably means that they have paid people responding, but it doesn't guarantee that.
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Most of the developers that respond on the NodeBB forums themselves are volunteers, only three are paid, for example. All three of those respond quickly, for sure, but lots of others do, too.
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sure, paid or unpaid the product works for me. In fact every posting you do I get a notification by email via mobile phone activesync z-push that you have done so
So all good for me.
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This seems to sum up what I see in the Kopano community thus far....
"If you want a working version, pay up."
No one is being helpful, just all pushing for payment.
