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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in Email query:

      @Carnival-Boy said in Email query:

      Then you could use a different domain address.

      Sure, as long as you don't get bit by those other things that Scott mentioned. O365 will be doing pretty much all of them to protect it's uses against spam.

      Yup, same reasons that we say to not run your own in house email servers in general. Some people get lucky and it just works. Others can never get reliable email delivery. Tons of IP addresses like most cloud hosts and most normal connections are black listed by the big carriers to avoid spam. So sometimes nothing you do as a small email player matter. Other times, it just works. You take your chances.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by

        @Dashrender said in Email query:

        @JaredBusch said in Email query:

        @Dashrender said in Email query:

        @Carnival-Boy said in Email query:

        @scottalanmiller said in Email query:

        But with modern security, that's never realistically possible.

        Why not?

        doing this correctly would mean that the OP would using a sending address that is on the same domain as his email domain that's hosted on O365. O365 will deny emails claiming to be coming from somewhere else for the same domain, because O365 Knows that it's responsible for that domain - it's an antispam thing.

        Not if you make a connector as I just listed.

        Very nice bro!

        Added the last step for the SMTP address. missed that initially.

        1 Reply Last reply Reply Quote 0
        • C
          Carnival Boy @Dashrender
          last edited by

          @Dashrender said in Email query:

          @Carnival-Boy said in Email query:

          Then you could use a different domain address.

          Sure, as long as you don't get bit by those other things that Scott mentioned. O365 will be doing pretty much all of them to protect it's uses against spam.

          I guess what I'm talking about is Direct Send. Microsoft used to recommend this approach with O365. Are you all saying this is no longer supported, or it is just very unreliable?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Note, making a connector in Office 365 is subject to limiters that accept only so many messages in a specified time frame, and also a total cap per day.

            It is not a recommended way of handling a mail relay.

            It will work fine for @bishnitro's needs though as they are listed as internal only, and I assume low use.

            1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @Carnival Boy
              last edited by

              @Carnival-Boy said in Email query:

              @Dashrender said in Email query:

              @Carnival-Boy said in Email query:

              Then you could use a different domain address.

              Sure, as long as you don't get bit by those other things that Scott mentioned. O365 will be doing pretty much all of them to protect it's uses against spam.

              I guess what I'm talking about is Direct Send. Microsoft used to recommend this approach with O365. Are you all saying this is no longer supported, or it is just very unreliable?

              So I just used google to check. Direct send is simply setting an SPF record and hoping that Office 365 chooses not to block it. Note their own instructions only say, may help.
              0_1482253481070_upload-aa59fcb4-741d-4d3f-b377-bb4da3c55340
              0_1482253495532_upload-083b5b15-607b-463e-afae-2f89cffa772d

              1 Reply Last reply Reply Quote 0
              • C
                Carnival Boy
                last edited by

                Yeah, they also say:

                Limitations of direct send
                Your messages will be subject to antispam checks.
                Sent mail might be disrupted if your IP addresses are blocked by a spam list.
                Office 365 uses throttling policies to protect the performance of the service.

                I'm making the assumption that IP address isn't blocked by a spam list and that throttling policies won't feature. Normal antispam checks can be mitigated by whitelisting the domain and adding an SPF record.

                DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Carnival Boy
                  last edited by

                  @Carnival-Boy said in Email query:

                  Yeah, they also say:

                  Limitations of direct send
                  Your messages will be subject to antispam checks.
                  Sent mail might be disrupted if your IP addresses are blocked by a spam list.
                  Office 365 uses throttling policies to protect the performance of the service.

                  I'm making the assumption that IP address isn't blocked by a spam list and that throttling policies won't feature. Normal antispam checks can be mitigated by whitelisting the domain and adding an SPF record.

                  But all of that could be ignored if the crazy application just supported modern email technologies, i.e. username/password for SMTP

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch @Carnival Boy
                    last edited by

                    @Carnival-Boy said in Email query:

                    Yeah, they also say:

                    Limitations of direct send
                    Your messages will be subject to antispam checks.
                    Sent mail might be disrupted if your IP addresses are blocked by a spam list.
                    Office 365 uses throttling policies to protect the performance of the service.

                    I'm making the assumption that IP address isn't blocked by a spam list and that throttling policies won't feature. Normal antispam checks can be mitigated by whitelisting the domain and adding an SPF record.

                    You cannot whitelist the domain. it is already your domain. That is how direct send works.. It will still block it if they want.

                    1 Reply Last reply Reply Quote 0
                    • C
                      Carnival Boy
                      last edited by

                      Then use a different domain, as I suggested earlier. Or whitelist by IP address. Which is really more or less the same as your instructions for creating a connector. You're just allowing non authenticated connections to bypass any filters.

                      I'm not suggesting Direct Send as a solution, by the way. I'm just questioning why it would fail.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Carnival Boy
                        last edited by

                        @Carnival-Boy different domain can help. But requires buying and maintaining another domain and records. Might be cheaper than a hosted relay but not than a local one.

                        1 Reply Last reply Reply Quote 0
                        • C
                          Carnival Boy
                          last edited by

                          A domain is about 10 bucks a year!

                          DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @Carnival Boy
                            last edited by

                            @Carnival-Boy said in Email query:

                            A domain is about 10 bucks a year!

                            Plus the management of it. and employee is only $10/hr, but the management and cube space and heating and cooling and benefits, etc, etc, etc... make that 10/hr person cost more like $40/hr.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Carnival Boy
                              last edited by

                              @Carnival-Boy said in Email query:

                              A domain is about 10 bucks a year!

                              Well we pay more like $20 here. But it's less reliable, in my experience, and only supported by some systems. A relay is much more reliable and is $5/mo or $60/year. Three times the cost, if that is the only cost. But for the reliability and flexibility, I'd more likely go with the relay. And if you run the relay in house, it's free.

                              C 1 Reply Last reply Reply Quote 0
                              • C
                                Carnival Boy @scottalanmiller
                                last edited by Carnival Boy

                                @scottalanmiller said in Email query:

                                And if you run the relay in house, it's free.

                                Hardly free. Roughly how much would you expect an MSP to charge to install, manage, support and patch an on-premise mail relay?

                                I'm still not sure about the purpose of using a relay. You still have to create a connector in O365 to accept mail from the relay. And you still need to put restrictions in, either by IP address or by a certificate on the relay. So what difference does a relay make compared with just having the application use the connector directly, as suggested by @JaredBusch? The relay seems redundant here.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @Carnival Boy
                                  last edited by Dashrender

                                  @Carnival-Boy said in Email query:

                                  @scottalanmiller said in Email query:

                                  And if you run the relay in house, it's free.

                                  Hardly free. Roughly how much would you expect an MSP to charge to install, manage, support and patch an on-premise mail relay?

                                  I'm still not sure about the purpose of using a relay. You still have to create a connector in O365 to accept mail from the relay. And you still need to put restrictions in, either by IP address or by a certificate on the relay. So what difference does a relay make compared with just having the application use the connector directly, as suggested by @JaredBusch? The relay seems redundant here.

                                  No you don't. The relay is modern so the relay itself will support logging in Via SMTP. The only reason we're adding a relay is because the software itself does not support this function natively.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy
                                    last edited by

                                    Oh, ok. I was just following the instructions that @JaredBusch linked to about creating a connector. So you configure Postfix to login in to O365 with a username and password? Nothing needs to be done on O365? Is that simple to do?

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @Carnival Boy
                                      last edited by

                                      @Carnival-Boy said in Email query:

                                      Oh, ok. I was just following the instructions that @JaredBusch linked to about creating a connector. So you configure Postfix to login in to O365 with a username and password? Nothing needs to be done on O365? Is that simple to do?

                                      I've never done it, so that part I have no idea.

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        Carnival Boy
                                        last edited by

                                        It sounds fairly straightforward.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @Carnival Boy
                                          last edited by

                                          @Carnival-Boy said in Email query:

                                          It sounds fairly straightforward.

                                          It is fairly straightforward. But I would still do a relay and you authenticated email

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @JaredBusch
                                            last edited by

                                            @JaredBusch said in Email query:

                                            @Carnival-Boy said in Email query:

                                            It sounds fairly straightforward.

                                            It is fairly straightforward. But I would still do a relay and you authenticated email

                                            I talked to Jared offline about this.

                                            His suggestion here is just what I said - Assuming the relay acts just like an email client, then you can skip the connector instructions above. The fact that the relay is authenticating allows it to send emails on behalf of the software in question as if it was any normal user.

                                            1 Reply Last reply Reply Quote 2
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