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    Who Ends the Call First ?!

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    • scottalanmillerS
      scottalanmiller
      last edited by

      /var/log/asterisk/full

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Look for lines like this:

        [2016-12-11 17:29:58] VERBOSE[5744][C-000031cf] pbx.c:     -- Executing [s@from-trunk:7] Hangup("SIP/162.209.2.96-000014e6", "") in new stack
        AlyRagabA 2 Replies Last reply Reply Quote 2
        • AlyRagabA
          AlyRagab @scottalanmiller
          last edited by

          @scottalanmiller Greet , so if the Agent who ended the call it will show that the SIP/IP who hanged up the call
          thanks Scott for this point 🙂

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @AlyRagab
            last edited by

            @AlyRagab said in Who Ends the Call First ?!:

            @scottalanmiller Greet , so if the Agent who ended the call it will show that the SIP/IP who hanged up the call
            thanks Scott for this point 🙂

            De nada

            1 Reply Last reply Reply Quote 3
            • AlyRagabA
              AlyRagab @scottalanmiller
              last edited by

              @scottalanmiller said in Who Ends the Call First ?!:

              Look for lines like this:

              [2016-12-11 17:29:58] VERBOSE[5744][C-000031cf] pbx.c:     -- Executing [s@from-trunk:7] Hangup("SIP/162.209.2.96-000014e6", "") in new stack

              but of course we will need to access this log file in a GUI to be easy to check this issue and search by date and time and by extension.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                it's a log, open it in notepad/wordpad/excel, etc

                It's just raw text, nothing special.

                If you want a fancy GUI around it, then use something like LogStash to send the logs to, then use it's GUI.

                1 Reply Last reply Reply Quote 4
                • scottalanmillerS
                  scottalanmiller @AlyRagab
                  last edited by

                  @AlyRagab said in Who Ends the Call First ?!:

                  but of course we will need to access this log file in a GUI to be easy to check this issue and search by date and time and by extension.

                  Of course. Good logging practice is always to send your logs to a logging system like Graylog or ELK.

                  But looking at it via the command line is actually far easier than any local GUI. GUIs just slow down looking at text files.

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    That hangup line is not specific. all calls run this macro i believe. i would need to dig deeper in the logs to verify that though.

                    1 Reply Last reply Reply Quote 2
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      So yeah, there is not way to know this detail just from watching the command line (asterisk -rvvvvv) in Elastix 2.4

                      Call terminated by the person calling in:

                        == Using SIP RTP CoS mark 5
    -- Called SIP/5199
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750
    -- SIP/5199-000057f0 is ringing
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750
    -- SIP/5199-000057f0 answered SIP/voipms-000057ef
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15750
       > 0xaecf2e8 -- Probation passed - setting RTP source address to 10.254.103.10:12560
    -- Executing [h@macro-dial-one:1] Macro("SIP/voipms-000057ef", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/voipms-000057ef", "1?endmixmoncheck") in new stack
    -- Goto (macro-hangupcall,s,9)
    -- Executing [s@macro-hangupcall:9] NoOp("SIP/voipms-000057ef", "End of MIXMON check") in new stack
    -- Executing [s@macro-hangupcall:10] GotoIf("SIP/voipms-000057ef", "1?nomeetmemon") in new stack
    -- Goto (macro-hangupcall,s,28)
    -- Executing [s@macro-hangupcall:28] NoOp("SIP/voipms-000057ef", "End of MEETME check") in new stack
    -- Executing [s@macro-hangupcall:29] GotoIf("SIP/voipms-000057ef", "1?noautomon") in new stack
    -- Goto (macro-hangupcall,s,34)
    -- Executing [s@macro-hangupcall:34] NoOp("SIP/voipms-000057ef", "TOUCH_MONITOR_OUTPUT=") in new stack
    -- Executing [s@macro-hangupcall:35] GotoIf("SIP/voipms-000057ef", "1?noautomon2") in new stack
    -- Goto (macro-hangupcall,s,41)
    -- Executing [s@macro-hangupcall:41] NoOp("SIP/voipms-000057ef", "MONITOR_FILENAME=") in new stack
    -- Executing [s@macro-hangupcall:42] GotoIf("SIP/voipms-000057ef", "1?skiprg") in new stack
    -- Goto (macro-hangupcall,s,45)
    -- Executing [s@macro-hangupcall:45] GotoIf("SIP/voipms-000057ef", "1?skipblkvm") in new stack
    -- Goto (macro-hangupcall,s,48)
    -- Executing [s@macro-hangupcall:48] GotoIf("SIP/voipms-000057ef", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,50)
    -- Executing [s@macro-hangupcall:50] AGI("SIP/voipms-000057ef", "hangup.agi") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi
    -- <SIP/voipms-000057ef>AGI Script hangup.agi completed, returning 0
    -- Executing [s@macro-hangupcall:51] Hangup("SIP/voipms-000057ef", "") in new stack
  == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/voipms-000057ef' in macro 'hangupcall'
  == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/voipms-000057ef'
  == Spawn extension (macro-dial-one, s, 37) exited non-zero on 'SIP/voipms-000057ef' in macro 'dial-one'
  == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'SIP/voipms-000057ef' in macro 'exten-vm'
  == Spawn extension (from-did-direct, 5199, 1) exited non-zero on 'SIP/voipms-000057ef'
localhost*CLI>

                      Call terminated by the answering agent:

                        == Using SIP RTP CoS mark 5
    -- Called SIP/5199
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338
    -- SIP/5199-000057f2 is ringing
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338
    -- SIP/5199-000057f2 answered SIP/voipms-000057f1
       > 0xa868640 -- Probation passed - setting RTP source address to 208.100.39.53:15338
       > 0xaecf2e8 -- Probation passed - setting RTP source address to 10.254.103.10:12564
    -- Executing [h@macro-dial-one:1] Macro("SIP/voipms-000057f1", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/voipms-000057f1", "1?endmixmoncheck") in new stack
    -- Goto (macro-hangupcall,s,9)
    -- Executing [s@macro-hangupcall:9] NoOp("SIP/voipms-000057f1", "End of MIXMON check") in new stack
    -- Executing [s@macro-hangupcall:10] GotoIf("SIP/voipms-000057f1", "1?nomeetmemon") in new stack
    -- Goto (macro-hangupcall,s,28)
    -- Executing [s@macro-hangupcall:28] NoOp("SIP/voipms-000057f1", "End of MEETME check") in new stack
    -- Executing [s@macro-hangupcall:29] GotoIf("SIP/voipms-000057f1", "1?noautomon") in new stack
    -- Goto (macro-hangupcall,s,34)
    -- Executing [s@macro-hangupcall:34] NoOp("SIP/voipms-000057f1", "TOUCH_MONITOR_OUTPUT=") in new stack
    -- Executing [s@macro-hangupcall:35] GotoIf("SIP/voipms-000057f1", "1?noautomon2") in new stack
    -- Goto (macro-hangupcall,s,41)
    -- Executing [s@macro-hangupcall:41] NoOp("SIP/voipms-000057f1", "MONITOR_FILENAME=") in new stack
    -- Executing [s@macro-hangupcall:42] GotoIf("SIP/voipms-000057f1", "1?skiprg") in new stack
    -- Goto (macro-hangupcall,s,45)
    -- Executing [s@macro-hangupcall:45] GotoIf("SIP/voipms-000057f1", "1?skipblkvm") in new stack
    -- Goto (macro-hangupcall,s,48)
    -- Executing [s@macro-hangupcall:48] GotoIf("SIP/voipms-000057f1", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,50)
    -- Executing [s@macro-hangupcall:50] AGI("SIP/voipms-000057f1", "hangup.agi") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi
    -- <SIP/voipms-000057f1>AGI Script hangup.agi completed, returning 0
    -- Executing [s@macro-hangupcall:51] Hangup("SIP/voipms-000057f1", "") in new stack
  == Spawn extension (macro-hangupcall, s, 51) exited non-zero on 'SIP/voipms-000057f1' in macro 'hangupcall'
  == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/voipms-000057f1'
  == Spawn extension (macro-dial-one, s, 37) exited non-zero on 'SIP/voipms-000057f1' in macro 'dial-one'
  == Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'SIP/voipms-000057f1' in macro 'exten-vm'
  == Spawn extension (from-did-direct, 5199, 1) exited non-zero on 'SIP/voipms-000057f1'
localhost*CLI>
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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Crap, that sucks.

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                        • DashrenderD
                          Dashrender
                          last edited by Dashrender

                          Unless you capture the disconnect button press on a call, I don't know how that would be tracked. But I don't know much about telephony either.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said in Who Ends the Call First ?!:

                            Unless you capture the disconnect button press on a call, I don't know how that would be tracked. But I don't know much about telephony either.

                            It's not telephony but the specifics of Asterisk that are in question.

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